Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
I recently bought from Mungenast because a friend of mine said the had the best service around. They really do. Jason was fantastic to work with, knowledgeable, and professional. I felt No pressure from finance to purchase more warranty than I felt necessary for my comfort. I decided on Mungenast because I had recently had months of service issues that cost me thousands from another big St. Louis dealer. I am a happy customer!
We were on our way from Philadelphia to our Winter home in Arizona when my tire sensor showed low pressure in my left rear tire on my 2017 MDX AWD. When a local RV shop found a screw in my sidewall, we had to find a place to get a new tire. After an unsuccessful attempt at a closeby tire shop (he offered to get them for us but it would take a day), my wife contacted Ryan Syberg at Mungenast Acura, about 11 miles from where we were at the time. We were delighted to find the shop could attend to us immediately, and we made our way there to be welcomed by a terrific staff. . Because of AWD, we had to replace a pair of tires, but Ryan was able to get one replaced under our Road Hazard original purchase. He took care of us and got us back on our way within a couple of hours. We never lost a day on our trip. Terrific service by everyone at this Acura dealership.
I hadn't bought a car in quite a few years (13), so I wasn't quite sure what to expect. Having thoroughly researched vehicles, Acura was on my shopping list along with a few others. My sales associate, Jason, was friendly and approachable from the start. He answered all of my questions and was forthcoming when working out the final details. Kurt in Finance also made me know I had made a good choice. Overall, a solid team to see me through the process. I feel confident in my purchase, which is reassuring. I'll hopefully be driving this vehicle well into the next decade. Overall, I couldn't be happier about my experience.
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
This is the second car I have bought here. Always have great service. My salesman was awesome (Jason Molina). Helpful, friendly and super easy to work with.
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