by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
by CCB from Templeton California
December 16, 2018
Have had to have it towed 3 times to dealer due to transmission problems. 2nd tow had new transmission put in with less than 5,000 miles on it. Transmission warning light came on again for a 3rd time and had to have it towed. Now waiting, while driving a rental, to see what Acura company is going to do about it. Very sad that this could happen with a new car. Wife likes the car but has fears when driving it that it’ll break down. The car has nice features but just isn’t very safe when transmission warning lights come on and tell you to pull over immediately and don’t drive it. Especially if it happens in a dark seedy area which is exactly what happened to my wife the 1st time.
Cars were thousands over kbb..i am looking for a good deal. I didnt get one. However the process was fine...the prices are not so great
Best value for the money on the market
by Bill99 from Michigan
December 15, 2018
We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.
Since I bought my first Acura in 1987, DCH Tustin Acura has been my "go-to" for all things Acura. They have never let me down.
MDX Advance Model is comfortable especially onLTri
by spaimpalil from Dunkirk
October 26, 2018
This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.
I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum
Acura Dealership were very professional and courteous with me. The salesman, Edward was extremely supportive, patient, kind, and caring on my behalf. I bought a beautiful car from the Dealership and the entire staff made the whole process easy. The Assistant manager, Bud to the Finance department, Tanya were all very professional with me and my entire family. They gave me a good interest rate and a good deal overall. I highly recommend Acura Dealership. They take good care of their customers from beginning to end.
The best car i own
by dannies21 from artesia
August 12, 2018
Most Reliable but way cheaper than any luxury brand i ever had. I had an accident i can tell if wasn't in that car may be i wont make it right this review.
I have taken my MDX here for service for over 10 years and always had very good experience. George has excellent follow up and attention to detail. I'm treated very well and know my car is getting top notch service.
by Mike from Newark NJ
August 6, 2018
Very nice reliable vehicle would recommend this vehicle to anyone needing a 7passenger SUV this is the car to get my son and his friends love it when I pick him up from practice
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