Used 2019 Acura MDX for Sale in Cleveland, OH

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I was searching for a car with three rows. This car was absolutely my first choice. Even the 3rd seat was comfy. Unfortunately the price was more than I wanted to pay but if I had the money, this would be the car.

Best SUV on the market. Plenty of room with the 3rd row. USB ports front and back and conveniently located. It rides like my RLX. It is priced better than the Lexus competition. a better car for the value

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has every programmable feature that could possibly be desired. It is amazingly comfortable and has the quiet cabin that was primary for me.

I have to say I'm so glad I went here! My experience was awesome with everyone at North coast auto.. My salesman Jonah was the biggest sweetheart and so patient, as my situation was a bit "sticky" concerning my poor credit etc. But everyone there made it happen for me that same day I walked in. I drove home in the exact car I wanted and I love it!! The costumer service was tip top, I couldn't stop hugging everyone! I'm still smiling from ear to ear. Thank you Jonah and everyone at North Coast! I'm so happy and grateful to all of you! You rock! I Highly recommend this place! 😘👍😉💯

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Read a few reviews online & heard about this place from a friend & decided to check it out. When i came into the dealership it was very clean & neatly kept. a man named Sean greeted me & my mother immediately & was very polite, he also was dressed very nicely which is rare to see at some dealerships. I did not purchase anything as i told him from the beginning because i was weighing my mothers options for her. he wasn't pushy, but he was very informative on all my options & what he could do for us. After a few minutes of just chatting about several things i was impressed at how all the workers carry themselves, although i did not purchase a car at that moment, i think ill be pushing my mother to make her purchase there! thank you

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

Went on TrueCar.Com searching SUV’s. One of the dealer listings were Radley Acura went to site and saw just what I was looking for an Acura MDX. This truck is awesome Black Copper Pearl exterior and interior is Brown/Chocolate. I absolutely love this vehicle. I claimed the offer got there and everything was hassle free. I was nervous at first because I didn’t know what to expect and I thought it was going to be like other experiences elsewhere just being told and sold. But here at Radley that was not the case, I met a great group of sales person, managers, and financing. From the door out everything was simple and straight forward. What made this experience even BETTER was Mr. Jordan Jenkins (Finance Manager at Radley). Mr. Jenkins omgee was more than awesome if I could give him 10 stars I would. I mean he made the financing process so easy and smooth, he knows his stuff awesome job. He treated me like family as I seen his reaction with anyone he came in contact with. He’s awesome!!! He even came in on his day off to complete my paperwork and to ensure that everything went accordingly. Now that's dedication and what a customer looks for to be treated like your cared about, I got that and more. He was very professional, friendly and all-around cool guy. The finance process was explained in detail was very clear and precise without being pushy and with no surprises. Everyone was friendly, professional, knowledgeable, and super helpful! Also, to mention Sean (manager), Karim (sales) was also great. Jordan, I thank you for all your help, providing outstanding service, going far above and beyond to make my car buying experience a happy one, I am most grateful. I mean I can go on and on because it was just that great. GO HERE TO BUY YOUR NEXT VEHICLE YOU WON’T BE SORRY TRUST ME. I would most highly recommend Radley Acura of VA. #RadleyAcuraRocks #JordanisthebestFM #ThanksJJ

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I have the advance package and the rear bucket seats are great. Excellent fuel mileage compared to any SUV I have ever owned. I love the ride and comfort.

I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!

I agree with most that the instrumentation is confounding. I read review where individuals were unhappy with how the transmission shifts. It does shift differently than my prior Sequoia, but I would expect that from a newer vehicle with better fuel efficiency. It handles well, although I have not yet driven it in snow, and accommodates my large family. I expect many years of worry-free, safe driving from an Acura.

This is my first time buying a car and my father and I called into this dealership and spoke a salesman named Leroy. I'm always cautious when it comes to sales people and getting jipped, but Leroy made me so comfortable and assured me he would get me the best deal possible! I'm so excited and cannot wait until we go into the store this upcoming week to make a purchase!

We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.

Matthew is such a great person to work with. I did not end up purchasing due to personal reasons, but I loved the work that Matthew put into helping me. He's sweet, genuinely interested in finding the vehicle that suits your needs, and he's a friend! He goes above and beyond for the dealership, and Crown Acura is lucky to have him!

This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.

Great place to buy a car! Trustworthy and honest! Highly recommendable and stop in and see Julie, she’s the best! You won’t be disappointed shopping here

I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum

I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!

Most Reliable but way cheaper than any luxury brand i ever had. I had an accident i can tell if wasn't in that car may be i wont make it right this review.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Very nice reliable vehicle would recommend this vehicle to anyone needing a 7passenger SUV this is the car to get my son and his friends love it when I pick him up from practice

I JUST BOUGHT A NEW 2018 TLX FROM CROWN ACURA. FROM THE MOMENT I WALKED INTO THEIR FACILITY I WAS TREATED WITH THE UP MOST RESPECT. MY SALES CONSULTANT MATTHEW DODOK WAS VERY HELPFUL IN EXPLAINING THE PURCHASE DETAILS AS WELL AS GOING OVER THE VEHICLE FEATURES. I HAVE SINCE BEEN BACK 2X SO THAT I COULD LEARN MORE ABOUT THE VEHICLE AND MATTHEW WAS RIGHT THERE TO ANSWER ALL MY QUESTIONS AND TOOK TIME OUT OF HIS DAY TO MAKE SURE THE CAR GOT CLEANED WHILE I WAS THERE, VERY APPRECIATIVE! IF YOUR LOOKING FOR A NEW CAR, I HIGHLY RECOMMEND STOPPING INTO CROWN ACURA FOR AN OUTSTANDING EXPERIENCE!

I submitted a message of interest in a 2009 Honda Ridgeline listed under the dealer. A reply was quickly sent and a phone call was received from a salesman at the dealer who was very courteous. He asked if I had any questions concerning the vehicle. I told him I was going to look at a vehicle at a dealer closer to Akron, but I would get back to him if I did not purchase from the other dealer. I did not visit to see the vehicle at Honda of Mentor, and ultimately purchased the vehicle at the

Reliable, comfortable and very quiet. Excellent vehicle for long road trips or just commuting to work. I love that the car has such a short turning radius and the backup camera is indispensable.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

I just Leased a 2018 Acura TLX from Crown Acura and my salesman was Matthew Dodok and he was very helpful and very knowledgeable I truly enjoyed my Leasing process also the way they treat veterans is remarkable, it is great to see a Dealership appreciate our service…..

Wonderful reliable car handles the road well nice good audio good navigation Great sunroof a lot of trunk space my mom loves it my dog fits in the back perfectly