Though I had an appointment, it took about 3 hours for an oil change and the maintenance (tire pressure check, alignment, car wash). I thought I would be there no more than 1 hour. I appreciate Conner advising me of the cost of a part which was prohibitive and he did not order it. Something we both agreed to. (Over $600 for a fog light glass which had been broken by debris flying into it and breaking it) The staff are fine, but you need many more technicians to do the maintenance.
best value for a Performance/Luxury/Mid Size SUV
by AcuraLove13 from Westfield , NJ
January 11, 2019
Perfect blend of performance, luxury and value for a mid size SUV with three rows. The build is superior and lots of new tech and safety features.
I love this dealership and it???s employees. They???re friendly and knowledgeable. I have to bring my kids with me and everyone is always kind and nice to the kids too. The service time is typically accurate too.
I will only drive an Acura MDX.
by Jill R from Harrison, Ohio
December 30, 2018
I was in a head-on collision in my 2017 MDX and lived to walk out of the hospital. My vehicle was totaled as was the other person’s car who crossed the th double solid center line passing another vehicle. This is the only car I want! My auto brake assist, airbags, and seatbelt did what they were supposed to do.
Connor and Brock from sales are working hard to resolve my issues. Great dealership with world class service. I really appreciate all their efforts and attention to my issue.
Great Vehicle with Excellent Value for the Money!
by BobbyRobMN from Minneapolis, MN
December 13, 2018
I've owned the vehicle for 2 months and it is great. Performance and styling are great and I haven't had anything needing repair so great initial quality (time will tell in regards to long term reliability). Android Auto/Apple Car Play, refined 9 speed and active dampers really make it a joy to drive. Any previous issues/complaints with the ZF9 speed transmission really appear to have been ironed out in my 2019.
Only main gripe so far is the driver foot rest / dead pedal is a bit too close, too wide, and at too steep an angle for comfort. I'm 6' and it bothers me. More of a nuisance then a real problem but definitely wish I had an extra inch or 2 of legroom for my left leg.
Another complaint (minor) is that the Adaptive Cruise Control works but is touchy. While it works well and brings the vehicle to a complete stop in stop and go traffic as advertised, acceleration can be somewhat aggressive/rough at times but overall it works great. Just wish it were a little less agressive with the throttle so it was more smooth.
Compared with the Q7 and QX60 and glad I decided on the MDX.
The Q7 would have been a great vehicle but ultimately I was concerned about long term reliability, cost of maintenance/parts, and the added cost in terms of purchase price and subscription fees to fully use the virtual cockpit/headsup display with navigation/route guidance. In terms of available features and value for the money it's really hard to beat the MDX.
I usually have a good experience at Courtesy. But in previous repairs I could not get service advisor to call me back after I picked up my car. No text or call back. Vanessa was good.
My wife LOVES it
by Happy husband from Tyler, TX
November 25, 2018
Very sporty, comfortable, drives like a sports car. We owned a Honda Pilot before this MDX. It does not have some of the options I liked on the Pilot like camera picture when turning right, Highway speed limit on the GPS, head room, only 7 seatbelts as opposed to 8 in the Pilot. But other than that my wife loves the car and as the saying goes ?happy wife happy life?
I recently purchased a 2019 Acura MDX A-Spec model. I had done quite a bit of diligence before I pulled the trigger. I researched Mercedes, BMW, Audi and Lexus. You can NOT get more for your money than an Acura. The suv drives great and I feel extremely comfortable with all of the safety features included in the package price. Many of the other brand had these safety features as options, not Acura, they are all standard. Yes, I would definitely recommend Acura as your best bet for the money.
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