Used 2020 Acura MDX for sale near Downers Grove, IL

This was my best car buying experience ever. Gerard Dumas greeted me when I cam in and answered all my questions, accompanied me on the test drive and walked the lot as we looked at color option. He never pressured me for a sale, asked when I wanted to buy. He simply provide information. When I asked for a price he found the GM - Pat Dazzo and gave me a great starting price. Once we agreed on specifics, they found acquired the vehicle with the options color I wanted within 24 hours and closed the deal. Pat and Gerard could not have been more professional and helpful. After the sales Gerard called to made sure everything was going well with the car. Fantastic experience overall.

My 2020 Acura MDX is one of the best cars I have ever owned. It has been trouble free and a pleasure to drive. One of the reasons I bought the vehicle was that I also really like the look of it.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Awesome experience at Jim Hudson Acura of Augusta GA Thank you Adrian for your EXCELLENT customer service. Keep up the excellent customer service this means a lot to customers when buying a car.....

I recently bought a 2014 Hyundai Sante Fe Sport that I found on Cars from Muller's and I am beyond satisfied. My sales agent Mike Stillwater was extremely personable and made the process very smooth and Jeff Glickman Finance Manager gave me the best finance and warranty options I could have gotten. They were even better than the pre-approval that I walked in with. All in all A++

Great ride, comfort. Handles well, especially on highway. Seats 7 and maintenance is efficient. Holds value. Luxury performance without the premium price and maintenance. Amen

They did excellent job on my oil change yesterday, they check for any current recalls, wash my car, Jacob was my Service Rep, very happy w my interactions w him, very professional!!

Overall I am completely satisfied. One item is leg room for driver. I am 6'1" and legs cannot be completely stretched. Lots of Electronics. a little challenging for baby boomers

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

Just bought an RDX spaceship from these guys. The absolute best car buying experience I have ever had. In more than 50 years. Sebastion, our salesman, was incredible. Spent an enormous amound of time explaining the car's thousands of features, and made all the settings, etc. he thought we would want. Even helped out the next day via facetime when we forgot how some of them worked. And then called AGAIN the next day to make sure we didn't have more questions!!! When's the last time that ever happenned to you? Elson, his manager? More of the same. No BS, no haggling, reasonable on every issue and request; cuts righ to the chase. Found out he jogs near our home and actually invited him to stop by for coffee. When has that ever happenned? Rashard? Continued the same great service. Looking for a car? These are the guys to see.

Excellent service. Went in for a B1 service and was out in about 90 minutes! Thanks to Joe and the rest of the crew at McGrath!

Basically I was inquiring about a car and receive a quick reply. Unfortunately the car was missing a feature that was of interest to me so I did not pursue it but the saleswoman was nice and transparent with me and answered my question with honesty and accuracy.

Very friendly, informative, and quick with service. Very detail oriented. Answers all questions needed that were asked.

We bought a used Hyundai couple of weeks ago. I think we got a good deal. The dealership was a good experience, specially compared to the other places we had been to. The sales person Christian Gonzales was extremely friendly, helpful and cooperative. His manager Renato Garcia was also a nice person to work with.

Purchased a 2020 Acura MDX in August 2024. Very reliable, luxury, decent on gas that has a nice V6 engine. I like the 2 screen display, the on and off button for the radio is fairly cheap. Love the LED front lights! So far so good!

Had my vehicle in for service. Jakob took care of me. Understood and listened to my concerns. Vehicle was serviced on time and efficiently. All concerns were clearly explained. Been taking my acuras there for years.

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

This dealer had the used car I was looking for. The car had the right mileage and a clean fax. The dealership was 1 hour 20 minutes away from me heavy traffic all the way. I figured I would call and ask about the car anyway but I wasn’t planning to drive there. I talked to Phil, a sales rep, and what a gentleman he was. He told me the car was a trade-in and was in fantastic condition. Well, he talked me into driving down there. I arrived about 10 in the morning and left with my new used car by 1:30 that afternoon. I walked Phil through my 128 point inspection, 2 test drives and I ending up looking under the car for any problems. I could not find anything wrong. The car was in great condition just as Phil had described. Phil was a perfect gentleman through the whole process. Every dealership employee I encountered could not do enough for me. Great experience - great car! 6 star experience!

Pleasant buying experience, good location, salesman answered all my questions. They had good inventory of products.