New and Used 2020 Acura MDX for Sale in Lyons, IL

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

TLX would not start the Friday before the Memorial Day weekend...a day a dealer is likely to be short staffed and overloaded with drop-ins. Bob Sisk got us in and serviced promptly. He also promised a courtesy car on short notice if McGrath had to keep the car for the repair.

My service person was the best he fulfilled everything was very informative l was as well as my car in the best of hands that is why I will always come back.

Paul Tran did an excellent job on recommending the services that I need. Brought in my car just for a check up but walk away spending over $1,200+ for services which is fine by me because it is for my safety and the car to last longer.

For the past 3 years I've had my mechanic look after my Acura, however recently he flew out of country. Seeing that my 'Change Oil' light came on, I decided to give McGrath Morton Grove location a chance. I wish I've done it sooner. From the time I drove into the service department all the way to getting my car back, I felt like I was their top priority. Fridge stacked with drinks, vehicle updates, even a massage chair, were all waiting for me while my car was being services. On top of it upon receiving the car back they cleaned it outside and inside! I couldn't ask for a better service.

Is was very well explain all job do on my car! The people for service is was very friendly and job is done before estimated time!! This is wonderful! The car is cleaned vacuum and ready for me!!!100% I recommend this dealer!!

The service was one of the best I have experienced in a long time!! Paul in the service department was exceptionally helpful. He answered all my questions and gave me great advices!

Paul Tran went through suggested items not on A2. Since it would take longer than originally planned, he asked if I would like a loaner rather than wait. Everything was ready when I arrived for pick up

Was not even considering another Acura, was waiting outside for my husband. Ken Bayliss, my sales rep walked by & started chatting - friendly, knowledgeable and NO pressure. He asked some simple questions, carefully listened to my needs and suggested a test ride. Again, he is very well versed on the features and clearly explained them. We drove 3 different vehicles and then talked numbers. We told him we needed to think about it & would get back to him. Again, no pressure, only a sincere effort to win our business. We came back the next day & bought the 2019 RDX. Ken has been very responsive, supportive & wants to ensure we understand the car & enjoy our experience. I would definitely go back to Ken Bayliss at McGrath Acura!!

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

I recently purchased my 5th Acura (a 2017 RLX) from Muhammed Patel and, as usual, he was professional, courteous and extremely helpful through the entire process. when I came to pick up the RLX i spotted a used MDX. Muhammed worked with me so I could fit both cars into my budget. Muhammed and his team have always looked out for me whether it is purchasing a car or getting one serviced. he makes it a pleasure! Muhammed is your "go-to" guy if your looking to make a purchase! i can't recommend high enough!

I've been a Loyal Acura owner close to 30 years. Starting with 2 Acura Legend Coupes. I've purchased/Leased at least 15-20 Acura's between my wife and I, majority from Arlington Acura specifically for their Management, Sales, and Service Teams,they are the reasons we go back. Muhammed Patel, by far is the Best Salesman I've ever dealt with anywhere, we are good friends, he knows what I like, and looks out for my best interest. My newest purchase/Lease last week, was by far the best experience, as I've been going through a tough time. The whole team from Muhammed, Chase, Yegor, and Paula made it possible by going the extra mile to get the deal done. Their Service Team, is also professional, and I would know, I've been managing Service Department for quite a few years. It's also a nice feeling to walk into a place of any business, and be recognized just as we were friends, that also means a lot to me. That's my experience with Arlington Acura.

Really struggled with this decision but the 2017 Santa Fe sport just did not perform well. Dustin helped me review features and test drive the RDX. I've never traded in a car with less than 2yrs ownership but once I did I never looked back. Appreciated the low pressure, helpful and courteous support.

I bought my 2nd vehicle in 3 years from Mike Nauert at Arlington Acura in Palatine. Hands down the best car-buying experience ever (along with my first purchase from Mike). I had limited time to be at the dealership, so I worked with Mike over the phone. We agreed on the vehicle and price, and I asked for him to have the paperwork and vehicle ready for a quick turn when I came in. When I got there the vehicle was ready and polished, and my meeting with the finance guy was a whole 5 minutes - seriously!! Mike is an easy-going, no-pressure sales professional that you feel good about buying a car from. What is normally a painful experience was a breeze the past couple of times with Mike. Would highly recommend Mike if you're looking for a car and don't want the typical car-buying experience.

I came to get a quote on trading in my old TL for a new RDX, and left a happy customer. Stuart Craig (my sales rep) and Alber Youssef (the sales manager) were professional, friendly, and responsive, but not pushy or gimmicky. Stuart in particular was also very patient and took his time to explain my many questions. I already got a quote for the RDX over e-mail, so the in-person negotiation was quick and we got to a very good price. They even threw in weather mats, wheel locks, and an oil change! I'll be returning here for my next Acura purchase, and will also recommend to friends & family.

I purchased a used '08 Civic EX Coupe from this dealer and I was amazed by how well their sales staff is trained in customer service. Muhammed worked with me extensively to get me a good deal, sent me to an amazing 3rd party lender because my credit was in the mid 500's that turned out to be the best financing experience that you could possibly have. He stayed 4.5 hours after he was supposed to leave to finish what he started. I felt like I had his attention the whole time, and actually wanted me to have a great g. It's nice to see there's still people that care about what they do and the people they deal with. There's no pushyness, no intimidation, and no demeaning attitudes here. When the lender didn't send the check til the next day, they gave me a brand new '16 ISX as a loaner, apparently the price of the vehicle you're buying doesn't make a difference to them. Don't expect to get a lot of flex in the price or terms, on the flip side they're all priced way below other dealers and on cars that sit on the lot a while, you'll find used steals. The feeling of I need a car and they have what I wanted, a Civic with a manual transmission and they felt for me and did what it took to get a great loan outside the dealer and double down on a great experience is something I won't forget on my next vehicle purchase and something people reading this should take to heart. Thank you Arlington Acura, you'll be seeing me again and definitely some referrals.

I always enjoy getting my Acura's scheduled maintenance done at Pauly. The staff is friendly and efficient. They note anything that may need future attention but never try to up sell. I've owned two Acuras in the past 25yrs and Pauly has maintained them well.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

Great place to buy a car, was in the market for a used car. My salesman Patrick O’Day Is a really understanding and great salesman. Dealt with both him and Ulises Garcia Used car manager there. Both were really understanding of what I was looking for , great people to deal with, Will buy from there again!