Used 2022 Acura MDX for sale near Elkridge, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

Very happy with the process, Overall took 2 hours to leave with a car. Very straightforward. Cool & calm staffing. Was helped my Nikkia from Rosenthal Acura & can say I am very delighted with the experience. 10/10. She maintained communication from say 1 of me reaching out about interest in the car & its specs. So that went I went in, I knew everything about the car itself & she made me feel assured that I was in good hands

I've been driving this SUV for 32 mos. and can say that I love the acceleration and overall handling. However,the suspension is not the best (they saved the best for the Type-S). The gas mileage is just ok but you are driving a great sounding V6 versus a screaming 4-cyl. turbo. I never liked the look of prior generations and was very surprised by the stunning styling of this generation. I'm fine with the infotainment pad, it works great except for the phone charging pad which is junk. I could go either way for a touchscreen but I think that may be more distracting

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Very nice vehicle with good size and features. I knew what I was getting into with the infotainment system and it is fine despite a few bugs. The brakes are an issue though. The overall feel of the brake pedal was unique when I purchased it. Now two years after purchase, the dealership is saying that my brakes are squeaking because they are glazed from heavy use. I'm not a fast drive and have no need for hard braking so there is a flaw in the design

Will Butler has been really helpful with my process of taking new Camry home. He's very understanding, and hard working. We really appreciate his cooperation and quick services, he was very patient all along the way even though things took a little more time. We would highly recommend him, if you are looking for a great car with good costumer service! Thank you for that Will!

The best car you could have i just bought 2022 type s Mdx oh man u got to see this beauty five star…i will recommend this car one hundred pct

I was talking to to John Fetty who Succeeded convincing me to come and get a good deal but unfortunately the day I went there he was not around but Victor help me out through out the process and now I have my new Acura RDX . Thanks to John Fetty and Victor

I love my new MDX. It is really fun to drive, as it handles well and is extremely responsive. The interior is very plush. The tech takes some getting used to, for sure — for instance, for the life of me, I cannot figure out why it shuts off whatever audio I am listening to when my phone syncs to it (CarPlay). I have the Aspec, and am still shocked that when out-the-door costs are nearly 75k (accessories, extended warranty, taxes, financing), how are heated steering wheel and key fob remote start not standard!!? You can get a vehicle at half the price with those features!!

Our sales person, Naz, was very helpful from the test drive to explaining all the features to us. he made the process easy for us.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.