Used 2024 Acura MDX for sale near Cumberland, RI

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

This SUV is awesome. It is surprising how comfortable and roomy is yet maneuvers so well in tight spaces like parking lots. It has a 3rd row seating which I will not likely ever use but it lays completely flat, so there is no loss of room. The rear area has plenty of room for 4 bags of golf clubs. We drove it to Las Vegas from SoCal last weekend and are really pleased with it.

Trevor was my salesman and he was wonderful! The training he gave me on my new digital dashboard was great! Mat and Malcolm made my first service on the new car a great experience.

Four months into the driving and configuring my wife's new MDX… So far so good! Excellent finish and interior quality. The car feels solid and is very quiet inside. No rattles, no squeaks, the only abnormal sound I can hear is the jingling of the metal ring on the key fob laying in the door top pocket. Driving mode is easy to switch using large knob in the center console, no need to stop and drill into the menu options like on new Lexus RX. Sport mode eliminates any feelings of insufficient engine power (at expense of the gas mileage, that's for sure), no jerking transmission then either. With about 4000 miles on it, transmission feels silky smooth. The sound system is excellent! The infotainment system is fine - no finger smudges on the screen. BTW, the screen panel quality is way better than the one on new Lexus RX. High contrast, deep black, and no way to get sun glare anywhere near. Apple CarPlay, Android Auto – all work like a charm. Default Acura's navigation is actually not that far behind, giving the choice of seamlessly switching between at least 3 navigation systems at any time during the driving (Acura's, Apple/Google Maps, or Waze in my very modest setup). Engine stop/start is annoying, but there is a way to control it with the brake pedal pressure – light pressure prevents engine from shutting down. Not sure what those rich folks with $60k+ cars are complaining about gas mileage. It's not a city commuter's car. I'm seeing 27-28 mpg cruising on the highway. It doesn't require premium fuel, that's additional 20% fuel economy for you. Driver assist features are all good and very usable. I only don't get why would ACC (adaptive cruise control) need to be that sensitive and require periodic "proof of presence", literally makes me shake the steering wheel a bit every several minutes. I hope Acura will relax this "rule" with the future software update, …please.

Just recently purchased a used vehicle here and I can not say enough great things about my experience. My wife and I worked with Jason and he was tremendous. Usually, the car buying expensive is painful but I was quite impressed with Silko. They really provided great customer service and made us feel like valued customers. These are hard qualities to find in a car dealership. Can not recommend to check them out enough to anyone looking to buy a new or used vehicle. This is my go to when I need a vehicle which is not very often but also for service.

1. Infotainment system very difficult and confusing to learn. And dangerous to use. I hate it. Not at all intuitive. Doesn't include a CD player. Heads-up is distracting as is using any part of the audio system, phone, etc. Reading of the manual is required - which is in very small print. 2. Generally - drives very well and is smooth - except on the freeway where I find it is anything but smooth. Hard to explain, but in parts of freeway I feel as if the car is lightly pulling side to side. I'm writing this off to having spent last 9 years driving a large SUV that drove like a dream. I wanted to downsize, hence my choice. But I'm not thrilled with the drive. 3. Very comfortable seats in first and second rows. I doubt I'll ever use the 3rd row as it is very small, but when not is use, I have a very large cargo area which I love. Seat cooling not at all useful. Should be much better given the technology for this has been around for many years. 4. Generally, I'm happy when just driving around town. The pick-up from stop to go is a little sluggish, but very smooth and drives well once you get moving. But if Lexus RX ever adds a V-6, I'll trade out. The small luxury items in a Lexus, like the steering wheel, wood interior - much nicer. But the seats are great and once you get used to using the infotainment system, it's manageable. But Edmunds wasn't kidding - huge learning curve and not something you want to be fiddling with when driving.

Marc was informative and addressed my needs. He offered insight based upon his experiences with the same Acura model to mitigate down the road problems

They did a good job with answering my questions and got back to me in a timely manner

We purchased a new Acura from Grieco in August 2024, the entire sales and service team were helpful and Veronica (sales) was extremely knowledgeable, friendly and we never felt like we were being hussled like with some other dealers. Would absolutely recommend this dealership and Veronica for your next purchase!

1000/10 Marc made my experience super easy and comfortable especially with a one year old and a puppy. My service wasn?t long or dreadful

Marc C was our service advisor. He was thorough, professional and knowledgeable. Our car was repaired in short order. The advisor explained plan for future service. Satisfied with customer service.

Had an oil change and rotation/balance. Was told it would be a while but ended up being under an hour, which is quick for both services. I have an RLX and asked other dealers to rotate my tires- the other dealers didn’t bother and said it didn’t need it (laziness because I told them why I wanted it done). This dealership did exactly what I asked which is what should happen, but just nice to finally have things done right after 2 other dealerships failed to do so. I was treated nice at this dealership, but as for the Acura brand the experience has not been what I expected. I have a new RLX and would like to at least be treated like I have a “luxury” brand. Again no problem with this dealership, but just wanted to include in the review for anyone shopping for an Acura that has not had one before.

The empire Hyundai Fall has great service excellent communication with the customer my experience was 10/10.

Went in to look at a fee vehicles i saw online. Worked with Brendan , who was fantastic! I normally hate the car buiying experience , but Bredan made it simple and easy. No tricks or upselling, just a good overall salesman that was truely interested in making sure the experience was great! The finance team was also great, they were able to find me better financing than i walked in with. Again, no pressure or pushy tactics. On and i have to mention that i got TWO KEYS to the car!! (if you know you know)! Plan to go back again in about 6 months to purchase a car for my wife!

Viti exceeded our expectations. Their service department went above and beyond any experience I’ve ever had with any dealership! Our convertible top was stuck in the open position on Cape Cod. The service manager Tony picked up the phone at 7:30 am on Monday, my car was in the shop Tuesday morning. Russell, our service rep, called Tuesday afternoon car was ready for pickup Thursday. To top off my experience they delivered the car back to the Cape Cod!!!!! The absolute best experience of my life with a dealership!!!