Used Cars for Sale in Cumberland, RI

I was treated with Respect and kindness. I was never talked down to. The dealers car salesman ( Ron ) made me feel awesome.

I’ve purchased a lot of vehicles and have never had a better experience than I did with the team at Jake Kaplan’s. My salesperson Brian was extremely friendly and answered all my questions. He wasn’t pushy at all. He introduced me to the GM Chris, who spend time with me going through the particulars of leasing and was extremely helpful hammering out the details. We actually laughed and had fun buying a car! Thanks also to Dan who did a great job explaining the paperwork and registration process. It went very smooth. I don’t usually do reviews, but this team did such a great job you shoud know it. Thanks again and look forward to doing business for years to come!

I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!

Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.

On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.

My service advisor, Teresa Mullen, is THE best. She is always competent, courteous, and follows through perfectly on everything. She is a terrific liaison between the repair staff and the customer.

The personal touch from Dan Drinkwater is what makes me keep coming back for all my service needs. It is a quick and painless process when you deal with him.

The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.

Fast professional and frendly service. Convenient direction. Modern building . BMW of Norwood is the best premium car dealership in MA. Very recommend .

Everyone was extremely courteous and attentive to my needs. Everything was completed on schedule and I was contacted when the vehicle was ready.

The people I dealt with were polite, honest and efficient from the time I walked in to the time I walked out. It was an easy, timely and great experience!

Great customer service! Fast, efficient, always happy to work with Ed B. & Mark M. I love my new Nissan Pathfinder! I highly recommend consumers who are looking for quality service, that you go to Speedcraft.

John and Rick were awesome to work with, had some proactive repairs done, had a timely quote, service techs were great, and my Frontier 2005 runs like a 2018, great work gentleman.

I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .

Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.

Great to do business with, from sales to service. Easy to talk to, not pushy, walk through process was a great experience.