Used 2017 Acura RDX for Sale in Ellicott City, MD

Loving my first New 2018 Subaru! After researching and researching, I finally made the decision to buy a Subaru Outback. I was online and requested the internet price. Steve Brown, Internet Manager called me and I told him what I was looking for and the price range I could afford. He emailed me 2 cars to look at, a New and Used Outback. I let Steve know I didn't want to waste his time or mine, he was very understanding. Steve informed me that when I came up I would be working with Mei Kei.(May Kay) (She is Wonderful)! On my way I did stop at another dealership that was closer, however, I was not impressed with their customer service at all! I was worried, I hadn't bought a new car since 1996 and was thinking this is not going to be fun. Totally the opposite! When I got there EVERYONE was so nice, Mei Kei was picking up my car. We went for a test drive, she was so knowledgeable! She showed me everything the car had in it and how to use it. I was in love with this car. Mei Kei worked really hard to get the deal I wanted. I was honest with them, being on a tight budget I knew what I could afford my monthly payment to be. Well now I'm an owner of a beautiful new Subaru! I'm so happy with my purchase! This is the best vehicle buying experience I have ever had! I will recommend Mei Kei and Heritage Subaru Owings Mills to anyone interested in buying a Subaru. Mei Kei is knowledgeable, nice, doesn't pressure you at all. She is also very responsive to my emails too! I just love her! Also, they offer a technology class, one-on-one for free to learn how to use everything in your vehicle. If you schedule and come in within 45 days of buying your vehicle, they will give you a $25.00 gas card! Win win for me! So go to Heritage Subaru Owings Mills and buy your next vehicle! You'll be glad you did!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

Salesman Scott Baumgardner was extremely knowledgeable about the in's and outs of the cars on his lot. He listened to my needs and wants in a car. I will definitely look fo him again for my auto purchases.

Acura RDX is one of the best cars in the market today. The most important part , I just love driving it everyday!!. I cannot live without driving it at least once a day as it’s so much comfort. On highways no matter you drive 100,200,300 or 1000 miles or more you won’t feel tired at all and I can guarantee you that, the reason being it’s cabin insulated from outside along with plush and lumbar suppprt seats. It becomes a bigger treat with heated seats in winter and ventilated seats in summer. Economy is best in class for a 3.5 L gasoline engine As far as reliability comes its the best as no issues with any part or component . Just a normal oil change and you are good. Resale value excellent as it’s more reliable and it has nothing to prove based on its history Boot space best in class Here comes my other favorite part. It’s quick of its mark and ahead of almost it the cars as it’s 6.1 secs from 0-60. What’s else do you need guys it’s a complete car for anyone !!

1. You fit my "6" into your service line quickly, even though I didn't have an appointment. 2. The amount of time from turning the car over to you and your turning it back to me was absolutely reasonable. 3. Everything that needed to be done was done, done right. 4. You were very kind to me and understanding of the little problem I brought you. 5. And, who could forget, you washed my car! Much appreciated!

feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.

Diane helped us get our flat tire fix quick without an appointment. The service was fast and friendly. Thank you to the Towson team and Diane for your kindness.

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

I wasn't necessarily interested in buying a new car this summer, but my husband stopped by Heritage to replace a flat tire on his Ridgeline and stopped in to ask about pricing and offers on the Honda Accord Hybrid which I was in the market for. Bob Stroud made such a fair offer (taxes,tags, out the door) on an on-site Honda Accord Hybrid Touring, I showed up the next day to test drive it. When I arrived, Joe Nagel made sure I was comfortable, was fully prepared to take me for the test drive, and had prepared ahead of time to answer all my questions about the model and trim. Joe and Bob understood that the Touring offered more features than I was really interested in and offered to get an EX-L of my choosing shipped from another dealer. The price offered on the spot for the EX-L was reasonable and we agreed verbally on the price and financing knowing my current loan offers from elsewhere and positive credit score. When I showed up to sign for the car a few days later, the price and financing were exactly as offered. No haggling or messing around with sudden increases. Joe was prepared with all the paperwork he could prep in advance and took me for one final test drive so I could be sure it was "the one". My financing experience with Dustin Goodman was straightforward and although Honda offered the usual added warranties, etc., and Dustin explained the advantages (I did elect Total Loss Protection/GAP but not the added warranty at my own risk), Dustin did not pressure us more than necessary to add in additional coverage. I appreciated that the Manager and Joe Nagel both called a few days later to make sure I was happy with my purchase, answer any last questions I might have about the vehicle and check in about my overall car buying experience. Can't recommend Heritage Honda enough. My husband bought his truck from them in November 2016 and had such a positive experience, we knew it was where we should buy from when I was ready to make a purchase. Don't waste your time at other dealers. Start with Heritage.

Nice car to drive. Comfortable and economical. I always liked Acura cars. Very spaciously designed. Audio can be improved. Comfortable seats and large cargo space. Like to see the center console as TLX.

Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed to finalize my purchase decision at the dealership (model and color), and Alan was helpful and patient. I have purchased cars for family and friends for over 30 years. I am very particular, and give Alan my highest recommendation. Also enjoyed working with Walter O. (Sales Manager).

This car is great for a small family. 3 adults fit comfortably in back. Love it! Runs amazing, takes off quickly. Smooth ride kids love it too

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.

My usual procedure: Notice of time for service, called and made an appointment, arrived at Service bay, was immediately helped, talked with Chris Toronto and went across the street to the Diner and had lunch. When I got back the car wasn't quite ready so I had a seat in the waiting room and read my newspaper until Chris came and got me. He explained what was done while they were bringing the car around (after being washed). I gave him my credit card and drove away very happy. Every time I take it there, that is the way it happens!

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

This vehicle is incredible, we looked at quite a bit and it has everything that we asked for and then some. Great looking as well.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I pretty much like the Honda stuff and this vehicle is no exception. The problems that I have with the RDX are relatively minor. The fit between the front bumper and front fenders are terrible as well as the fit between the hood and the top of the fenders, uneven gaps and problems lining up. If you have the front widows rolled partially down, they rattle when closing the doors. Very unhappy with the NAV system. It never responds to voice commands and is very quirky as well as the maps are very antiquated looking. A bit tight inside the cabin as well as very little storage space and the fuel door release control is so far down at the floor that anyone with a bad back will have a problem activating it. But on the positive side, it runs and shifts smoothly with only an occassional hiccup in the transmission when it appears to get confused. For whatever reason Honda just refuses to fully engage and commit to the Luxury car market with Acura. They are nice cars but I don't consider them much different that a less expensive Honda. For the money that they ask for these Acura's, better cars can be had.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I test drove several SUVs before deciding on the Acura RDX. It has comfortable seats that accommodate my 6'2" husband and me who's 5'3". Great backup camera & driver assist features. I was pleasantly surprised by the affordability, plus I get great gas mileage even though it's a 6 cylinder. I have no regrets in choosing this vehicle. It will be my next vehicle choice as well.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

LOVE THIS suv but just like everything there are a few things I have issues with. 1) in the winter the bottom of the doors between the door & body of the suv ice , snow & red grit gets in there , will make a mess on your pant leg. 2) the head lights are very bright & during very heavy snow it can be hard to see the rd. It's like driving in fog with your brights on!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

We bought this for my mom and she seems to really like it. She insisted on buying an Acura. The materials quality on the door panels could be better. The plastic flexes at touch. Otherwise it drives well and looks nice. Seats are comfy and supportive, feature list is decent. We wish ventilated seats were offered at 40,000 dollars though.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Bought this Acura RDX with 7000 miles on it. Saved a little money then buying a new one. The car is quick, nimble and has plenty of room for a family of 4. Really good on gas mileage for having 279hp. Would by this model again.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Purchased a 2017 Acura RDX as a certified used car with 11400 miles. Car was in near perfect condition. The RDX is very comfortable with good visibility on all sides and in back. Leg room in back seat is very good and is comfortable for adults. The car is very quiet and the ride is firm but very smooth. Purchased the Advance package with safety features and navigation. The navigation is easy to set up addresses and use. The dual screen technology is really nice -- nav screen is up high so you don't have to take eyes off the road to see directions. Storage is good in the back and seats fold down easily for additional storage as necessary. Very pleased with purchase!

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

this vehicle checked all the boxes I was seeking in a car....has exceptional power with the 6cyl engine and good mileage

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

Great feel. Nice and roomy. I really liked it but I wasn’t ready to purchase at the time. The ride was really smooth.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

I Love Acura they have the best all around value and they give you all the luxury and reliability. Resale is always great.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.