Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
After a long day of car shopping you never know what you???re going to get from a dealership. Stives made the car shopping experience smooth and painless! He was genuine from the beginning with our best interest in mind. I felt like I could trust him when he said he was offering the best possible deal. Honestly, I didn???t not think I could afford a brand new car! But Stives explained Hyundai???s new lease program and I found that I could actually walk away with a beautiful brand new car with an unbeatable warranty. The whole experience was excellent from Stives to his manager to their accounting person???all wonderful, kind people. I???m so excited to have joined the Hyundai family of Coconut Creek!
This dealership had the best prices in the state of Florida for a 2018 Tiguan SEL, hands down. I visited, called, and compared prices at many of them before making my way over. Larson, our salesman, was willing to go above and beyond to make a deal with us. He worked hard to get us at a number we were comfortable with and oversaw the entire deal until we drive off of the lot. Would definitely recommend this dealership and Larson!
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
Not enough words to describe the kind of professionalism Mr. Ron and Mr. Scott had for my wife and I, by helping us get into a 2019 RDX . The entire process was lightning fast, while maintaining the highest level of customer service and customer satisfaction. They made it a mission to go above and beyond by covering all questions and concerns we had during the purchase of our vehicle. At Acura Of Pembroke Pines you will find the best staff of professionals willing to help you every step of the way.
My experience in this dealer has always been great but yesterday I took my car and they surpassed their customer care, seriously I was treated like family. Sari Medina and Lenny who check out my car to estimate what was wrong with my door. Honestly they explained everything so well, I know this is going to sound crazy but there was nothing wrong with my door and I was not charged anything. I have never had this happen where there is so much honesty in a car dealer. I highly recommend this Acura dealer, you can't go wrong. Thank you for your kindness and customer service.
Recently purchased a 2016 Acura ILX from Acura Pembroke Pines. Great experience with sales associate - Mr. Ron Comrie - he is very professional and followed up on extras even weeks after the purchase was complete. If you go to Acura Pembroke Pines, I highly recommend Ron Comrie.
Absolutely splendid experience at this dealership. I was having a hard time deciding upon which car to buy, as it was my first experience with car dealerships in the US. Running into my salesman Ron Comrie proved to be a blessing in disguise. His professional demeanor, understanding nature, and excellent communication skills made me stick to my decision of buying an Acura and I wouldn't have done it any differently, had I another chance Also, the management and the staff were an absolute delight to deal with. It was an extremely smooth ride from selecting the car to getting it in my hands. Remember to ask for Mr.Ron Comrie, he will get you a great deal! Thanks again Mr.Comrie!!!
I have driven German cars as my vehicle of choice. I decided to stop by this dealer to look at what Acura had to offer. I can truly say my experience with Ron Comrie and the service and professionalism he gave was the selling point for me. He was the first one to greet me while a walked through the doors. He even relayed my message to speak to someone else who I was referred to. I am glad Dino selected Ron to show me what Acura had to offer. He listened to what I needed and wrote down what I was requesting to get a deal done. He knew what was important to me and at the same time was friendly and easy to talk to. He even has his folder with his background and his family on his desk. This was very impressive as I am a strong family man myself. He knew what caught my eye and what I liked. He never strayed one second on down selling me or getting a less equipped version of what I desired. I was honest with him and he in turn did the same for me. I can strongly say without a doubt that I will consider getting another Acura based on my experience with my TLX Aspec so far and it is because of Ron Comrie why this was possible. Thanks Again Ron! Excellent job! Excellent car!
Our experience with Rick Case Acura, specifically Suleiman Sheikha was exceptional. The dealership in general was friendly and efficient, and our sales consultant was pleasant and courteous. We would definitely recommend him for the treatment received.
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