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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2019 Acura RDX Advance Package Review
Beautiful inside and out. q
by Nrf from Sarasota, Fl
May 16, 2019
5
This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2019 Acura RDX A-Spec Review
RDXiculous Ride
by Dubbdaddie from Burlington,Ontario, Canada
May 15, 2019
5
By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2019 Acura RDX Advance Package Review
A Luxury SUV at an affordable price.
by RDX Fan for Life from Huntsville, AL
May 11, 2019
5
This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back
We found additional vehicles that are close to your year range.
I have dealt with many dealer ships and this is the best one. The people are great and they go out of there way to make sure you get the car you want.I especially want to thank Cy the manager,Pouna the finance manager,John the sales man for your outstanding commitment to excellent customer service and your knowledge of financing in helping me get the car I wanted. I will recommend your dealership to many people. Chris and I thank you all very much you are the best.🗼😀😜🐍🎆🎇
2018 Acura RDX Advance Package Review
best "around town" vehicle
by 6 cylinder fan from Dearborn, MI
April 3, 2019
5
Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.
by David Colton - Old geezer, driving since 1958 from San Diego, CA
December 3, 2018
4.7 (509 reviews)
Our sales rep, Mickey Perez, was excellent in all respects. He warmly greeted us when we arrived. I already knew that I wanted a new Honda CRV. Mickey is very knowledgeable of the features and controls of the cars he sells. He helped us decide which trim level would meet our needs, saving us hundreds of dollars. Mickey called several other Honda dealers to find the CRV in the color and trim level we wanted. There were no surprises in the entire process. Delivery and preparation of the car was actually quicker than he anticipated. When we picked up the car, he spent several hours helping us understand the many controls and digital displays. This new Honda is not my 16 year old Toyota...it's much better... but there is a learning curve.
Mikey's warmth and kindness are genuine and made the car buying experience great for me for the first time in my 75 years.
2017 Acura RDX Advance Package Review
Classy and Sporty SUV
by JenMcc from Huntington Beach, CA
March 3, 2019
5
I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless.
My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future.
Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.
Truly No hassle browsing and buying,. Honesty, Quality, Fair Pricing that's what you get at Auto City. In additional to top quality customer service from Denise who knows so much about the best financing and JR who is happy to answer all of our questions. The lot is full of quality used car. Denis completed the paper work quickly and correctly, JR helped us test drive car after car until I made my final decision. I bought 2 cars from Auto City , a honda last year and a Toyota this month , this is the best experience I have ever had while purchasing a new or used car. When I am ready for car #3, I will buy from Auto City again.
2017 Acura RDX Review
Practical Luxury
by twojays82 from Irvine, CA
January 30, 2019
5
Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?
I bought a Toyota Sienna 2015 for $26,500 I was approved with bad credit, but I had two jobs and an extra income. The'yr all friendly and like to help me get the car. And that's what they did, I do recommend them.
2017 Acura RDX Base Review
Quiet, fast, and comfortable
by John from Atlanta, Georgia
January 17, 2019
5
I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.
I had a really good experience at National City Auto Center I found a beautiful 2015 XJL low miles at a amazingly good deal! Don was my sales specialist, nice and very helpful. Don called me a couple days after my purchase to inquire about my satisfaction in regards to the vehicle I purchased. Over all I'm glad I decided to go with National City auto center, I will definitely recommend my friends and family
2017 Acura RDX Technology Package Review
Great Purchase
by PaulC from Reading, Pa
December 14, 2018
5
This car is my first (and most likely, only) 'luxury' car purchase.
I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.
I stopped by Poway Honda to test drive a couple of vehicles. I ended up going a different direction for reasons pertaining to the vehicles themselves, that is not the point of this review.
I would like to give a major complement to Poway Honda, more specifically, Mickey Perez, with whom I worked with while I was considering purchasing a vehicle. Mickey exceeded my expectations in every regard. At this point in my car buying process, I had been to numerous dealers around SD area, test driving numerous vehicles while throwing around numbers, features and trade in values. Mickey shined in all categories. Mickey actually listened to me. I have pretty specific needs in terms of what I want in a vehicle, and he took the time to understand them, and work with me to find the vehicle I actually wanted, at a price I was comfortable paying. Note, he went out of his way to keep me within my budget and try to search around the network for the configuration I was actually looking for, where as other dealers and sales reps tried to "sell me THIS vehicle now" just because it was on the lot and they others wanted to make a sale.
I rarely go out of my way to write reviews when I do buy something, and if I do write a review, its usually negative. I have nothing but the highest amount of praise for the way in which Mickey conducted his job. He was a pleasure to work with and I would highly recommend that if you're in the market for a new Honda, go to Poway Honda and ask for him specifically as he will treat you right. I would happily give him my business in the future.
2018 Acura RDX Technology Package Review
Drives so smooth and I feel safe!
by Pohagan from NY
January 27, 2019
5
The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!
I took my 2002 Honda Accord in on Monday 7/25/2016 for oil and filter change. They told me they found the front brake pads, front rotors, needed to be replaced. All went well...
2017 Acura RDX Advance Package Review
Great reliable vehicle. Fun and lively V6!
by DB from Livermore, CA
November 10, 2018
5
After driving the RDX for 3 years, it’s got a fun and lively engine and plenty of space compared to similar vehicles in the market. Used this vehicle for daily commute and transporting family.
This car is just perfect for me!It is both beautiful inside and outside, and easy for me to throw my bike and workout gear in the trunk area. I hope to use this car for a long time!
feel very safe in it. was involved in a minor accident and minimal damage . very comfortable especially when sitting in traffic for long periods of time.
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2017 Acura RDX Advance Package Review
A Reliable Car With Minor Issues
by Sierra1 from Homosassa, Florida
August 17, 2018
4
I pretty much like the Honda stuff and this vehicle is no exception. The problems that I have with the RDX are relatively minor. The fit between the front bumper and front fenders are terrible as well as the fit between the hood and the top of the fenders, uneven gaps and problems lining up. If you have the front widows rolled partially down, they rattle when closing the doors. Very unhappy with the NAV system. It never responds to voice commands and is very quirky as well as the maps are very antiquated looking. A bit tight inside the cabin as well as very little storage space and the fuel door release control is so far down at the floor that anyone with a bad back will have a problem activating it. But on the positive side, it runs and shifts smoothly with only an occassional hiccup in the transmission when it appears to get confused. For whatever reason Honda just refuses to fully engage and commit to the Luxury car market with Acura. They are nice cars but I don't consider them much different that a less expensive Honda. For the money that they ask for these Acura's, better cars can be had.
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Carvana-Touchless Delivery To Your Home Review
Sold my beautiful 2015 Subaru Outback. It was a breeze !
by Long time Subaru owjer from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...
2018 Acura RDX Advance Package Review
Most comfortable ride in a car I’ve owned
by Doreen426 from Wayne,NJ
December 6, 2018
5
First SUV I’ve owned and live it. Comfortable interior and great ride. Size is perfect for what I need. Handles well in the snow. Have always had FWD and now the AWD makes a huge difference.
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Carvana-Touchless Delivery To Your Home Review
I love this place.. Best Car buying experience ever!!!!!
by JJ from DealerRater.com
December 3, 2018
4.3 (2925 reviews)
I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)
2018 Acura RDX Review
Very satisfied with the vehicle so far
by Erick from Barrie, Ontario, canada
December 3, 2018
5
The vehicle meets my needs. I purchased the rdx in 2018 as I did not want a 4 cyl turbo engine and like the resilience and reliability of the 6 speed transmission. Plenty of room inside. 6 cylinder engine is powerful and quiet. The all wheel drive is sufficient although I am not able to compare it to the S all wheel drive. The price point and the incentives on a 2018 made it a easy decision to make to not purchase a 2019
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