Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
I've had absolutely horrible service at Route 23 Open Road Acura and I couldn't stand them anymore. A friend recommended I drive a bit more to get great service on my Acura and sent me to Acura of Ramsey. What a difference!!! Once you have terrible service, you warmly welcome honest, respectful and accurate service. From reception to techs to service people I am/was always treated well. The did not try and claim I had things wrong with my car like the other service company previously mentioned. They are quick and their pricing is competitive. On my most recent trip, Tom managed my service impeccably. He communicated well and had me in and out in a half day. Even though I drive 35 minutes it's worth the trip. They really run a great shop here and looking forward to getting a new Acura next year from their sales department!
I brought my TSX in for service and my service advisor was really great. There was a airbag recall on the car and I had a shake in the front right at high speed and they diagnosed it, let me know what was wrong, how it would be fixed and kept me updated the entire time. I got my car back the following day, they gave me a loaner car, and everything is fixed.
I had a great experience at DCH Acura recently. The dealership has a great ambiance and professional staff. I was warmly welcomed by Lovena Sangiovanni, who was extremely professional and polite. She patiently listened to my requirements, made me feel very comfortable and got me a great deal. I highly recommend you talk to Lovena if you are there. Overall, I am very happy with my experience, and would highly recommend this dealership.
I Wouldn???t Buy a Car From Anyone But Harry Jones
by Artberke from DealerRater.com
December 2, 2018
My wife Bonnie and I have been driving Acuras for years, largely because of Harry Jones. He is smart, honest and always available to answer our questions and fulfill our needs. As long as Harry is there, we???ll continue to be Acura customers.
Extraordinary service from Chad Tammaro. Chad was proactive and reserved a loaner car for the following day, just incase I had any more problems with my vehicle.
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