Used 2017 Acura RLX Sport Hybrid for Sale

I recently bought a new 2019 TLX at Acura Ramsey. Brian Waters was the lead sales professional and Aldo Nervegna was the finance professional. We reached out to 8 other Acura dealers within 50 miles during the process, which lasted around 1 week. I had made clear to each dealer that my goal was to purchase a vehicle at the end of the week (which was what I did). The way I have always purchased cars was to get competitive bids, then go with the dealer that was most responsive and had the best offer (usually, you will find that the same dealer will have the best deal and be the most responsive). Brian was the most responsive and had extremely competitive offers. In addition to being responsive, you could tell that Brian was leaning forward with his offers. He was honest in dealing with me and very knowledgeable about the cars. I was also looking at a Lexus GS 350 F-sport and when I said I would leave the dealership to test drive a Lexus, he was perfectly cool -- just told me he was around all day and that we could just call him whenever. Every time I buy a car, it is surprising to see how some of the other dealers would suddenly "match" the best offer at the last minute. It was no different this time. At least one other area dealer tried to swoop in at the last minute -- first they tried to "match" the offer as I was driving to the dealer and then they suddenly got "approval" to go down by $300 from Ramsey's price as I was picking up my car. If they were able to provide these offers, why had they not done so upfront?? In my opinion, these other dealers within 10-50 miles of Bergen County, NJ are just not as upfront as Ramsey had been throughout the process. I truly commend Brian for coming in right off the bat with a great offer that made me go straight to Ramsey. Interestingly, Ramsey was where I purchased my first car (an Acura Integra) about 23 years ago. Despite being young at that time, I recall my parents having a smooth experience in getting the Integra. In my adulthood, I had moved on to German cars, but I am glad that I went back to Acura and, of all dealers, Ramsey Acura where I bought my first car. At the end of the day, despite these last minute offers, I went with Brian and I am satisfied. We had a good laugh about these last minute offers. Brian also threw in a few things afterward which made me quite happy. Aldo then did a great job in explaining the benefits of some of the alternatives that were available, like extended warranty and other coverages. I did not get any feeling that I was being oversold. All-in-all, a great experience!

This care is a great example of Acura engineering. Safety is key with this car. It has all the extras as standard equipment. The 2018 body style unfortunately changed style.

I purchased a 2016 Hyundai Sonata on 8/18/16. My salesman was Luis Ortiz and he was awesome! Before I walked into this dealership, I had been to at least five others. This was the only salesman I felt comfortable with. He was the only one that had realIy taken his time with me and he made sure he didn't leave out any of the fine print. I reccommend to call ahead to make sure he is there before you go purchase a car. Luis was very knowledgeable about cars, not just Hyundai's. He had a lot of patience. Luis came in on his day off to help me and stayed after hours to make sure I was taken care of. He made sure I was aware of every feature that was available with any car I showed interest in. Luis showed great interest in making sure I was satisfied and received what was affordable for my needs. Even after I purchased the car, Luis followed up with me several times to make sure I was satisfied and if there was anything I needed help with. His attitude was great towards my children and parents. Luis was very personalable which made this process easier and I did not feel pressured at all. I was not to thrilled with the Sales Managers Angel and Mike. They gave me false information and I was very disappointed. I will give Luis 5 stars anyday, but I can't say the same thing for Mike and Angel.

The ride, the handling, the numerous safety systems, the audio, the internet linkage features , the interior space for read seat passengers, the look — combine to make this car the the safest best performing car I have ever owned— I have owned 20 cars.

First, I was greeted with a smile at my car, and then I was taken to my service provider's desk. I received Outstanding service by my service provider Arick and his team and I was completely satisfied. He listened to my request, discussed by service request with me in details, recommended the best options and the best of all, he offered any discounts that were available for me based on the service that I requested. On the following day when my transaction was completed, my car was outside ready to go, didn't have to wait for someone to go and get it. In short, I was in and out in a snap. Now, that is what I call GREAT CUSTOMER SERVICE! As we say in the Navy, BRAVO ZULU / JOB WELL DONE!

I like the performance, but waiting the the 2018 exterior superior styling. Continue waiting for interior and entertainment tech as it is way behind the market.

I have had a Toyota for over 35 years so I have been to many dealerships. Toyota dealerships run from excellent to well meaning but incompetent to absolutely reprehensible. When they are good, they are very,very good and when they are bad they are horrid. This was my first experience with Germain and I'm very,very pleased in every way. From the moment I arrived I was treated as a valued customer. Peggy M. obviously knows how to keep customers happy. She listened to all that I needed done now that my Tundra has 100,000 plus miles and got things in motion very efficiently. After the technician had a chance to look at my truck, she took me back and we all went over the details. There was a minor issue that I hadn't noticed and one of the major concerns I had turned out not to be needed yet. One of the greatest concerns any new customer has with a repair department is trust. After talking with the technician I was confident that a) he knew what needed to be done and could do it the way it should be done, and b) he was not suggesting repairs that were unnecessary. I could certainly see that the service department was very busy but my truck was ready more quickly than I expected. If I were the owner's brother I can't imagine that I would have been treated any better.