Used Acura RLX for Sale

Employees were great - kind, responsive, and fun to interact with. The process was extremely easy: Went online and found my car, requested information, received a call from Snap, set up an appointment, put down a deposit so I knew it was mine, went in to see it/test drive, and drove home. The only negative I would highlight is that after driving home and over the next couple of days, I noticed a couple of 'finishing touches' that were skipped that would have been nice - the car had no windshield wiper fluid, there were napkins left in the glove compartment, and the windshield wipers were old, rusty, bare, and needed to be replaced. Other than those small details the car was brilliantly clean, well maintained, and as pictured/described. Will go back and would suggest.

Asad did a exceptional job assisting us in finding the right car. Everything went smooth and I am sure that we will return if there ever will be a need for a new Acura..

Ali made this process very easy and his attention to my time was greatly appreciated. His communication with me was excellent and I would recommend him highly.

This is my second time getting a car through Pohanka and Yong Kim really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat them in the area.

So great! Kind and knowledgeable and good everything so quick and easy for me! I got a great deal and I will be customer for life!

I have to say I am little disappointed that I have to redo this review. Ali did a tremendous job and I stated just how happy I was in the previous review that you rejected for lack of wordiness. That???s frankly silly. In any event, let me state once more and for the record that he did an exceptional job in providing the highest level of service. We got a great deal at a fair price and we couldn???t be more pleased all thanks to him.

Excellent buying experience, no pressure sales. Jong was knowledgeable and clearly answered all my questions and guided me to choose the right model. This is my third Acura I purchase and will recommend Pohanka Acura to all my friends.

Yong Kim, Elizabeth Fraiser and Philip Carleton we???re friendly and helpful when we came in to look at a care we had seen online. Yong Kim was very knowledgeable and helpful as we test drove the car. Thanks!

I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!

After all the running around we found these guys to be the best. Patience, true and honest customer service throughout our purchase. They easily understood my needs and listened.

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes. Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start. When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable. When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh. The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".

This place is awesome. I came to Radley after I had a bad experience with Pohanka. I leased a 2018 MDX here and couldn’t be more satisfied with the overall purchase. Got the car I wanted at a great price and didn’t have a hassle of going back and forth a bunch of times. From start to finish, Nader Sulaiman went above and beyond to answer any questions that I had in an extremely timely manner. He was transparent in regard to pricing from the very beginning and made the experience as enjoyable as a car buying experience could be. He was attentive and proactive, but not in a way where I ever felt pressured or outside of our comfort zone. I would highly recommend this dealership to anyone in the market for a new Acura!

I REALLY LOVE RADLEY ACURA!!! This dealership really goes above and beyond for both their new and returning customers and treats everyone who walks through the doors with the utmost respect, care, and honesty. You can tell that they really appreciate you!!! We worked with Brian W., who greeted us right away and asked us if we needed any assistance. He took the time to get to know us and really listened to what we were looking for. The whole process was so comfortable and so smooth! There was never a time we felt pressured or that we were be played around with - he was courteous, genuine, and just offered top-notch service! THANK YOU, Brian W., and THANK YOU, Mr. Aaron, for making our experience so wonderful! We will continue to recommend this dealership and continue to be lifelong customers!!! If you're in the market to buy or lease, Radley Acura is the place to go. We all know that Acura/Honda makes the BEST and the most RELIABLE cars - go to a dealership that really CARES for their customers!!!

This Radley Acura dealership has the best customer service in town, hands down. My car runs like a charm and I was kept informed of the progress throughout the day.

I first walked in to Radley Acura to get my first MDX in 2005. Twelve years later I am still going back. I am brand loyal, but I am also loyal based upon the customer service I receive. I have ALWAYS received excellent customer service from my salesperson, Al Gavri, as well as the Sales Manager Sam Yohanns. There has never been any "hard sell" and I have never felt "pressured" to buy anything. I may not buy the most expensive car on the lot or be a VIP, but I certainly feel like one when I am there. I am always addressed by name, as are most of the customers that come and go when I am there, and the staff goes the extra mile to provide excellent customer service. This is not just from the front of the house - the mechanics, the guys who wash the cars, the people in the finance department - everyone of them is friendly and attentive. Service Director Jeremy Logsdon has made it his mission to make sure everyone who interacts with his service team receives the highest level of service possible, and will often be seen interacting with customers to make sure they are getting what they need in a timely manner. I recently had my battery fail in front of my house, on a day filled with back to back appointments. I made one call to the dealership and Jeremy made sure I had a loaner car being delivered to me within the hour and took my car back to the dealership to be repaired. I never missed an appointment. As Acura is a Luxury Brand, one would expect that to roll over into the appearance and comfort of the Service Department waiting area. This area has been struggling in recent years to be a welcoming environment, however the powers that be who own Radley Acura have finally caught up with the times. Their service department has just received a major renovation and should be completed anytime now, and the sales department is undergoing that same transformation as we speak... While I always personally feel welcome whenever I walk into Radley Acura, it will be nice to finally walk into Radley Acura and SEE that it represents a luxury brand. It's been a long time coming, and I don't see myself leaving this Acura dealership anytime soon. Why leave somewhere that treats you like a member of the family?

I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right! Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!

I WOULD LIKE TO TAKE A SECOND TO THANK MR. ALIM AND KEVIN. INCREDIBLY PROFESSIONAL, HONEST, STOOD WAY ABOVE MY EXPECTATION!!! I'M VERY PLEASED WITH YOUR SERVICE!!! THANKS AGAIN YOU GUYS WERE TRULY AMAZING.

Always available and straight forward. He is an experienced dealer that gives honest recommendations. Not only is he trustworthy but he is patient with your purchase.

Called over scheduled a test drive with Hudson. Everything went well each person helped with their knowledge of the car. I will be visiting again when in search of my next car.