Used 2019 Acura RLX Sport Hybrid for Sale

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

Everyone is great. Never had an issue with this dealership. Have purchased three cars here. That’s it, will keep coming back again.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very nice lobby, and the customer service was fabulous!!

I love to get my infinity JX35 serviced here! They are all so nice and it's a beautiful facility. They have a big TV, snacks and drinks and free wifi. My car always comes back vacuumed and washed.