I love this dealership. They got me my favorite car which was the black Honda Crosstour 2015. They are very helpful and open to get you what you need and want. My car runs smoothly, everything in the car works in it and I haven't had any problems with my car since I bought it. Once I picked up my car they detailed it and washed it for me really nicely. This is one of my favorite dealership thus far, who is honest, understanding and enjoys pleasing their customers. I'm pleased to write this review and I thank them for my dream car. I do recommend everyone come to this dealership, and let them hook you up.
Smoothest car I have driven
by Tyshon97 from Belleville,Il
December 4, 2018
It is a very beautiful vehicle from interior design to exterior design it is gorgeous and the way it rides is glamorous . It is smooth like butter
The cars are clean and the process was flawless!! I'm very happy with my experience with star cars and the staff made the whole process easy. I will definitely recommend Star Cars to friends and family!
Reliable, Upscale, Performance
by LASOP77 from Simi Valley
October 24, 2018
The car matches the title (in that order). Extremely reliable in every sense of the word. At the end of the day it's a Honda. The 3.5L V-6 has been around forever, and for a reason. It just goes and goes. The interior is classy and understated. The interior has quality materials that are made to last. There is leather, wood, or aluminum everywhere. Creature comforts like climate control, bluetooth, and seat warmers are available. For a four door sedan, it is relatively fun to drive. Neutral to understeer is the tendency, so in a way it evokes confidence. The engine has VTEC which helps increase the fun in the higher end of the rev range. Sport mode and paddle shifters also help make this feel sporty. Ultimately, it's comfortable and reliable way to get around without breaking the bank.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
Fun & reliable daily driver!
by Brianmc47 from Johnson City, TN
January 5, 2019
This car fulfilled all my needs for a daily driver! Commuting, vacation,golf, etc... Would recommend to anyone. Enough room if your tall or small. Kids had plenty of room in the back seats as well. Hold good value & easy to maintain!
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Good Car Overall
by TheRealR from Pearland, Tx
December 24, 2018
The car has decent gas mileage and looks nice. The performance is great and I’ve found few defects. I’d buy this car again without hesitation.
Had a 2008 TL for 10 years and 271k miles, then hit a deer. Read all the reviews and found the Acura TL 2012 SH-AWD to be the perfect replacement vehicle. It is just the right size for high mileage driving!! Not the best gas mileage for around town driving but wonderful for the interstates.
Expect the odometer to reach 300k or more!
Great dealing with this group of people. All bases covered before we left. Very fair and enjoyable to deal with. They will definitely have a repeat customer.
by Heloplt54 from Palm Coast, FL
January 21, 2019
Bought new in 2010 drove 50k on it and traded for a Lexus. Excellent car but rough ride and road noise. Nice feature with tech package was nav and hard drive recorder for all your cds. Wanted something smoother and quieter so went Lexus. If you like sport ride you will like it. Never had a single problem with the car.
I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.
Solid, reliable and stylish.
by TL SHO from BRISTOL RI
November 15, 2018
SHO model well worth it. Still adding music too hard drive. TLX did not match quality,size off style. Paint excellent. Wheel package paid for itself.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Acura TL continues to be a great car!
by Gray2014 from Atlanta, GA
June 24, 2018
This car is great! Love the color and the light interior - stays cool in the summer. It drives well with the V6 engine and is great for city and highway driving. It's got plenty of leg room and trunk space for carpooling and family trips.
Skip Tate was amazing to deal with. After calling and leaving a message at 4:43pm Monday January 15, 2018, i promptly received a call back and within 30 minutes the total number were discussed with me on the phone. By 5:30pm the price I had in mind was agreed to with the management team and by 6pm Skip was able to work with Finance to beat the financing rate published by my Credit Union. At 8pm I was at land rover signing off the last few documents and 8:45pm out the door. Skip and the team went above and beyond to ensure the deal was closed and i left with the car. Will always recommend the smooth no story telling sales pitch and informed set of sales representatives to all who are searching for a new or used car. Highly recommend this dealer and please ask for skip.
The performance of this car was beyond belief.
by Bruce from Dollard des Ormeaux
January 16, 2019
The cars was very comfortable and the performance was exceptional. The exterior design is state of the art. When you see one on the road, it doesn't look as old as it is.
This summer we knew we needed to but a minivan for our growing family but were not looking forward to the process and were worried we couldn't afford the car we wanted. However, we were lucky enough that our long-time auto mechanics recommended we call Bay Motors. From our first conversations with Mr. Bay to the point of driving our 2013 Honda Odyssey off the lot, the entire experience has been fantastic.
The Bay Motors team helped us find and buy a much better minivan than any of the options available through big dealerships. In fact, comparably priced cars we looked at at other dealerships were significantly older or had 50,000 more miles on them. We truly feel like we got a great deal and are thrilled with our new car. It was great doing business with Bay Motors because they were so helpful and accommodating. We were also really pleased to support a local City business.
Makes traffic a lot more enjoyable
by CGRealtor from Austin, TX
October 25, 2018
I have the advanced package and this car is a great intro to the Acura brand, even being a used car. The seats are comfortable, so no matter how bipolar Texas weather can be, I can heat or cool my seats. Great leg room in the front and back, and the backseat is great for passengers. I actually really enjoy the back when someone else is driving. ALSO, the Dolby Pro-Logic sound system is AMAZING! Great mileage, even though you need to buy supreme gas, but I only fill up about once a week/week and a half. It’s a huge upgrade from my last car, and I’m definirely considering an Acura for my next car. I plan to keep this as long as possible.
This is my first luxury brand car and it is leap and bounds above the other cars I have had. The seats are comfortable, good acceleration and power, large trunk and back seat. The only issues I have had are weatherstripping on the windshield falling off, the leather on the side of the drivers seat starting to wear and the plastic behind the door handle falling off. I do wish it had back up sensors or a camera.
A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).
Not nearly as reliable as expected
by motorbean from Cincinnati, OH
August 15, 2018
Generally solid running car but problems began to occur after ~40k up through 90k miles when sold so hope this review helps potential buyers or current owners. This is not why you buy a Honda! The repair issues were main reason for the sale. Torque converter failed (thankfully under warranty), alternator failed, lower AC hose developed leak @ 70k miles and had to be replaced (when it did, the hose on national back order so seems common), hand free module constantly drained battery resulting in numerous jumps and lots of charging system warnings (common issue, must replace module to cure or disconnect), front strut(s) failed and replaced at 85k, look up propeller shaft bearing issue on the AWD models ($1500 replacement)...oh and car began to burn oil at about 70k miles (threads say this isn't too abnormal or concerning but 1.5-2 quarts b/w oil changes seems like a lot to me). Other gripes - front seats support starting to get a little mushy and could feel some springs in seat. Also, the transmission always had a really slow start/hesitation in 1st (dealer acknowledges, said normal)... just made the car seem slower than similar cars and made it harder to justify the premium fuel (which this engine needs or it will knock). This engine/transmission set up with HP/Torque really only seemed to be in sync above 3500 rpm. At 3500+ rpm this car screams for more and can be really fun. Radio / tunes probably the thing I'll miss the most. Happy motoring. hope this helps.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great car, fun to drive, very reliable!
by HersheyJim from Hershey, Pa
June 24, 2018
I absolutely love driving this vehicle!
It’s acceleration is strong, the exhaust is tuned to a perfect sound, the interior styling is beautiful AND comfortable, the cabin is quiet and road noise is almost non existent, the sound system is powerful, and overall reliable.
This car has been my favorite car to own & drive. It’s comfortable & handles well in rain & snow! My only complaint is that the Bluetooth wire out after 5 years & caused a battery drain issue til we disconnected it. Not worth the $600 to fix imho so I do without.
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