I do not even know where to start with this. I will first off say that I never ever write reviews...... I took about a week to write a review at first I wanted to write a bad review because I felt that I was getting nowhere but then I thought let me try to reach management and address my concerns if it is not addressed then I will the bad review. With that being said I would like to thank the service manager Jason and the general manager Jad. They both listen and resolved my concerns. Every dealership has issues if you think that every dealership is perfect you are going to be let down big time. What does matters is how the dealership addresses and resolves any issues you may have at that time. This dealership was great with following through on their promise to resolve my issues. One thing I can take away from this experience is before you leave a review allow the dealership/company to hear your concerns and address them before you leave a bad review just to stick it to the company. PS gave it 4 out 5 stars because of the money on gas and tolls I spent getting it resolved :-)
We have bought two cars from them, and both times we had a really nice experience. I also want to thank all the sales person at Epovo Auto Group of Chantilly for our recent car buying experience, they all were really accommodating and professional - and had patience with a family with young kids. Overall they have reasonable price and great service.
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
I spent time with Dan and he was attentive to my needs and concerns. When a situation came up he fielded the problem expertly. I will be back.
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