We were shopping for a used car and are delighted we found perfect 10. They gave us a great price without haggling and recommended and followed through on repainting the hood without hassle, no charge to us. The customer service was down-to-earth and friendly. They didn't waste our time whatsoever (which is so appreciated with three young kids along!). We have never had such a pleasant experience purchasing a car. We felt comfortable and taken car of the entire time. The purchasing and loan process was so quick and easy, and they got is a better rate than with our bank. Kevin and Ashley made us feel like family. We can't wait to buy our next vehicle with them!!
I saw a car that I wanted on the line and I worked with Kevin. I applied for a loan and was approved and I drove off the lot with the 2015 Camaro convertible. It was easy process of buying a car that I have ever had. Thank you to Kevin and Ashley for working with me and getting me a vehicle but I've always dreamt of driving!
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
My husband and I recently bought a Honda Pilot from Ideal Auto Imports in Eden Prairie. We were extremely pleased with how easy the whole process was, from the time we entered the dealership until we drove our new car off the lot.
We were impressed with German and Max and how easy it was to work with them. We never felt a pushiness at just wanting to make a sale, but instead a genuine interest in helping us get what we wanted.
John, our sales person was friendly, helpful, very informative, and easy to work with.
Thank you Ideal, we love our Pilot!
I brought my car to the dealership after having some troubles with the car starting. I scheduled an appointment online with no problems and within 2 days of the problem. I was very nervous to bring the car in as I???ve never had a car under warranty. Jamie greeted me with with a smile and a very reassuring tone as I???m sure he could tell I was nervous. I was sent to lounge and only waited about 1.5 hours. Jamie came in and told me exactly what was done, what he would recommend gets done soon, along with estimates. My car was washed, vacuumed and heated up once I got back into it. While being reassured everything was covered by warranty, Jamie informed me there was a small problem with their system and that he couldn???t print anything at the moment. Jamie was quick to send me the printed documents to my email as well as sending it to my address. It is safe to say that I am very satisfied with my trip and I feel like I will forever be a Hyundai driver. Give Jamie a raise, he deserves it!
This place is great! I just bought a car from them and Chuck was fantastic. He really reflected that the dealership values top-notch customer service throughout the process. I highly recommend them to others looking at buying a car. Thanks Chuck and Chevrolet for making my car purchase such a pleasurable experience.
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
Shea was really helpful to not just myself, but a friend of mine as well. I came to the dealership wanting to know what I needed to trade my car for a new one and he made me felt like my opinion matters and was very engaging and knowledgeable.
A great sales person is one who listens, takes mental notes of the customer's needs and wants and suggests options with no pressure. This is what Tony did for me and I am very grateful for it! I appreciate his patience with me, as this was a big decision for me. He has extended his services by inviting me to call if I have any questions or concerns about the car after the purchase. This was very comforting. Tony is definitely the one I will refer my friends and family to when they need to buy a car.
Dealer made the process simple and easy. Overall great used car dealer.They also don’t pressure you into buying a car from them.overall great local business.
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