First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
My experience with Audi Exchange and my salesman, Stuart, was excellent. Stuart was very helpful and knowledgeable about the car as well as taking the time to make sure I understood all the features. I plan on using the dealership for any and all my car needs.
A step up from what I was driving
by SUNSHINE from Union city
September 22, 2018
This car is very nice but it take a long time to stop the car when braking ,plenty of room , I have the 2017 base model
Came in to see a car that I saw online. It was a 2008 RDX. Car was very clean. Car drove well. All clean inside. Got a bit off the listed price and picked up the car the next day. Car was detailed and had oul changed too. Drove home. Battery though was weak and died at home. Brought car back and they put new bateery in on a Saturday first thing. Took less than 30 min. Great customer service...
Great car with all the bells & whistles
by Acurabuff from Minneapolis, Minnesota
November 12, 2018
Great car all around and the SH-AWD. Is great! I also got the tech package with the great stereo also a must. I had silver, grey metallic and black in my Acura’s lately!
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
Very nice car, very good value
by wladyq from Skokie, IL
November 18, 2018
The car is very ice in every aspect. I enjoy driving it and I like to look at it :)
It gives you the same value you would expect from a BMW or mercedes but for a lot less money
Fantastic outstanding We went in and got out with the car we like in less than a few hours! RJ the salesperson was outstanding! And the finance manager was fantastic!
Stylish, modern and safe
by Acurafan from Port Washington, ny
December 25, 2018
It exceeded what I expected. Great performance and stylish-it has Its logo(Aspec) on the side and rear and red neon trim inside the car. Cool!
The representative of the Acura Dealer in Woodside New York, Thomas Wong, is the best agent I have ever met. Efficient, precise, professional in all aspects. I am glad to have his service to get my new car. The transaction wouldn't have gone smoothly if it weren't for him.
Cesar one of the best sales guys ! Always find his best to help you . Since we start talking always been very educated and very professional
Black beauty with a sporty athletic stance
by Acura from Barrie
November 27, 2018
Acura raised there game with this car, powerful 3.5 liter engine mated to a smooth 9 speed transmissiom with lots of tech and safety features, nice growl to the engine with the multu cylinder management system to save you fuel. Very sporty looking car with a beautiful interior luxurious red leather seats with romote start. I love this car real eye catcher
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
Best one so far
by Jamadagni from Denver, CO
December 14, 2018
Rating on 0 - 10 ascending
Driving Experience : 9
Sound : 8 (comparing to the Lexus counterparts)
Steering : 9
Power and Engine : 9
Gear Shift smoothness : 9
Gas Mileage : 7
Interior Luxury : 8 (compared to its merc counterpart)
Interior Ease of use : 8 (I give this to any touch screen based controls)
Interior Premium feel : 9
Features : 9
Technology : 9 (I have the tech package)
Reliabilty : 9
Fuel costs : 6 (needs premium)
Oil change and maintainance costs : 9
Resale value : 9
Overall : 9
If I have to, I would own this against a lexus is250 easily and maybe even against the lexus es350.
Bought a car here a couple of weeks ago. The place was very busy, I knew what I wanted and Eric was kind enough to get me in and out in less than a half an hour. It would have been less than that but we got to talking. He's a great guy, everyone there is super nice. I would definitely recommend buying a car here.
Reliable and Beautiful Car
by aaamanda_p from Stoughton, MA
December 6, 2018
I love this car. My only complaint is the set-up of the AC/Heating system. Most of the controls are on the touch screen display. I prefer manual buttons because I think it would be easier to change the climate while driving.
I had a great experience here at Nelson. The car was a great deal, and he was very easy to deal with an very affable. I would def come back!
Acura= Quality and Style
by SRivas from Springfield, MA
November 18, 2018
The TLX provides the modern day technology, class, dependability and quality for at a reasonable price. Every time I have told someone that I own an Acura they use adjectives like ?Nice? but once they see the car they are totally impressed!
We went there with high hopes and weren't disappointed!! Sebastian was fantastic and did everything he could to make this buying experience a great one, THANK YOU. Patrick, lives with sponge Bob under the sea, the finance manager was phenomenal with helping out and not breaking our pockets. Thank you Muller team!! Keep up the great work, and always keep that personality!!
Great Car all around
by FAR from Laurel, Md
December 23, 2018
Great vehicle that money can buy. Super sporty, reliable, and fuel efficient with an affordable price tag. They have the Honda reliability with great luxury features and also great for daily use.
I have never had such an amazing sale person ever!! He is one of a kind and made the whole process so easy and pleasurable. You usually stress out with buying a new can but with him ZERO stress. This was just a great experience and it???s all do to him! Thank you!!!!
A very good upgrade
by Ckchap from Atlanta, GA
December 20, 2018
I bought a 2015 Acura TLX to replace my 2004 Acura TL that I owned for 8 years and that had over 286,000 miles on it. The TLX was the SH-AWD with Technology Package and it was worth every penny! I love this car! It is a severe upgrade from the TL and I have had no remorse from this purchase. I am an Acura owner for life at this point!
Our sales consultant Daniel P. was good. He did not pressure us or push us and gave us good information about the car we wanted.
Most luxurious car I've owned
by Kimm from Cave Creek, AZ
October 22, 2018
I test drove a 2014 Mercedes C250 and the Acura TLX. The Acura won my vote hands down. I owned my last vehicle 13 years, looking forward to a long relationship with this beauty. Absolutely stunning vehicle!
Had excellent service purchasing from Muller a few year ago when we purchased a new TL. When ready to trade in my old SUV for a new one, I researched a lot of different vehicles. Ultimately settled in the RDX. Lance, sales rep, was not only low pressure, but took a lot of time to thoroughly address all our questions. We were very impressed by his professionalism. We bought the RDX over My second choice who offered us an overall better deal.
Reliable and drive smooth
by Jperry from JACKSONVILLE
June 20, 2018
The car meets all my expectations,definitely a safe and beautiul car..i only owned it for 2 days but i like it already...wish the dealership would stand behind his products..
Lance was Friendly throughout the sales process. He always took the time to answer any questions I had. He is Extremely knowledgeable in all of the Acura models and helped me decide between the new ILX 2019 model and the 2018 Model. After the sale Lance took the time to set up my new ILX going through all the settings and syncing my cell phone. He introduced me to the service managers and explained the maintenance procedures. I love my Amazing New ILX and the personal attention that lance gives either through Email or Phone, he is always there to answer any Questions. I am very satisfied with everyone I had the pleasure of dealing with at Muller???s Woodfield Acura!
third Acura I have owned. Like it the most.
by The Bird from Toledo, Ohio
November 15, 2018
Car is fun to drive . Handles well with great acceleration. Two screen information center is a little much. Have had no problems with it.
When me and my wife entered martin nissan , you can feel that this dealership is different from the others they treat you not as a customer but as part of there family no pressure selling at all , then enters the most amazing man Mr.Tom Pazienza a great sales executive with the heart for the customer because he cares and listen to what the customer wants thats why , I didnt hesitate to get my dream car the 2018 Nissan Maxima SL . and you can see this guy has everything a customer want service with the heart . So if you visit Martin Nissan Look for Mr. Tom Pazienza , because you I and my wife can guarantee that you gonna be one very sattisfied customer 10 . And special thanks to there finance guy fred very nice and excellent in explaining all the details of the contract to us. jack and marichu
Reliable with bells and whistles
by Banner from Charlotte ,NC
November 1, 2018
I bought this car for the reliability and some of the electronics I was also looking for luxury and is visually weak in this area. Think it would be more comfortable for a taller person. Hopefully I will like it more when I get used to all the electronics. Need to figure out how to turn off the lane warning alarm. Very irritating
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