Richard Burrows was extremely patient with the warranty company and me with the mix up on the paperwork by the selling dealership
2017 Acura TLX FWD Review
Expensive car but worth every dime!
by PBBJ from Dayton, Ohio
April 23, 2019
5
I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.
1..I have been dealing with Eskridge Lexis since 2005. For most of that time, Rick French has been my service representative. In a summary, he is AWESOME! HE always makes me or my wife feel important and that whatever problem we might have with our Lexus can be solved. He always advises us on the most economical way of handling whatever problem we might have. We trust him!!! 2. This week, I came in (without an appointment) because my engine light was on. He stated that even though they were busy, this was a problem that needed to be checked out right away. Within 30 minutes he had had the problem diagnosed and was presenting me with the solution. He make a car immediately available because it was determined that our car should be fixed right away. 3. I often wait while my car is being worked on and while I do, I pay attention to how other customers are being treated. Eskridge services reps are consistently kind and attentive and works to make all of its customers feel special. I would have a hard time buying a car that is not a Lexus because I do not want to loose the attentiveness, quality, and personal care that Lexus provides when a car comes in for repair. 4. Again, I believe that Rick French is the best of the best!
2016 Acura TLX FWD Review
LOVE THE TLX
by HannahS from Lebanon, NH
May 15, 2019
5
Love my TLX! It feels like driving a cloud. My only complaint is I feel like the interior is a little behind current styles. Other than that I love my car!!!
After 2 weeks of dealing with a sales dept that was less than helpful or honest/open, and after 2+ weeks of trying to get it scheduled, due to dealing with sales people screwing up what we asked for, the holiday & work schedules, we were finally able to bring in our durango on Friday 11/30/18, to have the mopar hitch receiver installed. The Service staff was great. Very helpful!!! I can???t say that enough. We had a great experience with them. The service folks removed the incorrect equipment (that the sales dept erroneously scheduled & carried out, totally ignoring what we had requested) & installed the mopar hitch yesterday, though it did take longer than expected (also due to having to remove the incorrect equipment) and I was able to pick it up today (due to work scheduling conflicts). Our service rep was great as well. Very thorough with the quote & explanation of work being done. Thank you Braxton, for being so helpful. The only ding that I would give the service dept was the price of the labor for the install; but I???ll look past that since they had to remove the incorrect equipment (thanks a lot sales dept & your screwup). I don???t if that made it more expensive for labor, but I wouldn???t doubt it since it doubled install time for the mopar parts.
2017 Acura TLX V6 w/Technology Package Review
most reliable brand i ever owned!
by Shadowd91 from peculiar
March 10, 2019
5
car has the leather seats with heated seats, the blue tooth options as well as phone calls, the LED's and jewel eye headlights which help visibility alot!!!!!, comfortable! and gas mileage is amazing!
I was there for just an oil change and tire rotation, which was only $49.95. Easy to schedule, helpful service advisor, everything done in about an hour. I’ll use them again.
2015 Acura TLX V6 Tech Review
love this car! Stylish, reliable, and comfortable!
by beach lover from Aliso Viejo
May 1, 2019
5
This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.
We decided to give Bob Howard Acura one last try before going to a different dealership. Upon arrival, we were greeted by a salesman Eric Cruz. We usually do not like being attacked as we get out of our car but the way he greeted us made things more at ease. We came in with the intention of just looking and to see if this dealership was like bob hazard Honda and how we were treated poorly. Eric took the time to figure out what we wanted, what we wanted to accomplish and showed us the new 2017 Acura ILX my wife was wanting.We are trying to figure out a new car for my wife and she will make her decision soon. we will definitely come back to see Eric. Great service, great inventory and overall, the website has a nice touch with the video tour to showcase the company.
2015 Acura TLX V6 Tech Review
Nice Car
by LeRoy from Independence, MO
April 30, 2019
5
Great Car and great price. It performs well and the interior is spacious and great styling. Really like the navigation system and comfort is great.
Very friendly staff. Clean facilities. I arrived early for my appointment and yet was still serviced and out the door in less than one hour. Side note, I couldn't figure out how to operate the coffee dispenser at BH collision center,LOL.
2016 Acura TLX V6 Tech Review
I have owned Acura TL 2004
by Jayjay from Maryland
April 23, 2019
4
This vehicle is nice but for the price I rather get the new one.. listing for 25k but after all the fees without interest was 31k
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