I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I have nothing but praise for Ron Tonkin dealership in Portland Oregon. Every person there is professional and extremely helpful. Originally Gordon helped me set up my whole phone system and walked me through every step of the way on my 2013 RDX that I purchased at another dealership.
A few months later I returned to look at a new Acura 2019. Tommy was extremely professional and helpful in every way. He did not apply any undue pressure to buy, but was attentive and keeping in touch with me through the process. He was very knowledgeable about the car and walked me through every step of the buying process and setting up and understanding all the systems with in this vehicle.
I am 100% satisfied with every aspect of my experience!
Stephen Davis is excellent. I purchased a 2019 RDX from Ron Tonkin Acura. Buying my new car from this dealership was easy, smooth, quick and extremely professional. Stephen took the time to answer all my questions onsite and by phone/text. Wonderful experience. Thank you Stephen and Ron Tonkin Acura!
I am a repeat customer and knew what a quality car my last Acura was so I when I was in the market for a new car I knew I wanted to consider Acura again. Jacob was great to work with, he listened to what I wanted and worked hard to find it. Jacob was not pushy but wanted to earn my business and he did.
Jacob was amazing. He was knowledgeable about the options. He did not apply undue pressure but stayed in contact as we made our decision. The quality of Acura in general far outweighed my expectations. We drove BMW, Mercedes, Lexus and Range Rover before making a decision. The Acura was a solid win and a fantastic price.
Shawn Freeman at Tonkin Acura would get 6 stars from me if I could! When I arrived at Tonkin Acura my beautiful red Acura TLX was waiting for me to test drive. Shawn was very personable and easy going. He was flexible with my timing and was not pushy at all. (As we know many car dealerships can be!) Shawn answered all of my questions and I can tell you he really knows his stuff. he was willing to nagotiate to get me a great deal.
I would most definitely suggest Shawn to family and friends in a heartbeat!
Very happy with our RDX purchase. The model we wanted was loaned out and our salesman brought it back after closing time and we finished the deal with a very friendly finance guy and drove it home the same night.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
I went into the dealership expecting to purchase a Huyandi, but Scott showed me a 2013 Honda Accord that I loved, so he helped me in getting this car. It is an awesome car! I love driving it around town & can hardly wait to get it on the freeway on a road trip! My only complaints would be, that I was at the dealership for over four hours, & until I told them I was ready to leave did I see them ???jump into action!??? After I said that, I signed the papers and was on my way in 20 minutes. Also, most dealerships I???ve purchased a car from have had a full tank of gas to drive off the lot.. Although my experience was ok, If you but from them, give yourself at least 4 - 5 hours to complete the transaction.
Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
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