Used Acura for Sale in Richmond, VA

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

took my car in for a check-up before going on a major road trip. asked Brian Parker to do: oil/filter change, check brakes, and rotate/balance tires. Brian pulled up the service history and said no need to do oil/filter change because not required but will the rest. Waited in the lounge for about an hour and Brian informed me everything looked good and did not have to do any service. Wow!! Thanks for the honesty and great customer service that I received from my visit. Took the car and put 1236 miles without any issues!!!

I stopped by Peasons Honda to take a look at the new Civic Hatchback. Several staff took the time to check on me and offer their help. However, one of the Salesman, I believe his name was Ajani, went above and beyond to explain the new Honda Civic, its uniqueness, space, quality, fuel efficiency and potential resale value. He answered all my questions. I was just browsing for fuel efficient options, but, Mr. Kingslow was so supportive and professional, I almost bought a new civic. In other words, I was very impressed. As a result, I will tell all my friends and government colleagues to go see Ajani Kingslow, as he knows the cars well and can work with them to get the best deal on a Honda product.

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This is a very nice car! I owned a 2015 TLX prior to this and while the RLX is not as sporty as the TLX it is much more luxurious. Extremely comfortable, responsive and roomy.

CarMax quoted me $6,000 for my 2013 Kia with 100K miles. Matt and his team at CarLotz sold it within 6 weeks and I made $2,000 more going through CarLotz. The process takes a bit more time than insta-cash through CarMax but the patience pays off. I trust CarLotz and would recommend to anyone selling their automobile to go through CarLotz first.

We were looking to upgrade from our 2015 Acura TLX AWD Advance. This Acura RLX Sport Hybrid AWD w/ Advance package is All that and much more! We looked at the Lexus LS 460/LS 500 and GS 350,The Infinity, The Genesis, (Which are All very nice luxury cars). But this RLX Sport Hybrid AWD is a much more comfortable/quiet ride, with amazing performance! Loving the improved interior, the 360 degree camera, and Krell sound system. Exterior styling is similar to many Luxury cars. The new grill is better. Would love it more, if there was a Wagon version of this car available,(Four doors with a hatch back), which is more useful than a four door sedan. Owned for less than 1 month, so cannot yet rate reliability, However based on prior experience with Acura, it will likely be Excellent.

Malik is a very friendly and informative auto sales rep. There was zero pressure to buy a vehicle and he had much professional courtesy. He will go out of his way to make sure a customer is 100% satisfied prior to purchasing a new or used vehicle. Malik's manager Tim will do his best to provide the best deal based on a customer's requirements, monthly payment or overall price range. The senior management in charge of incoming trades spares no expense when servicing those trades. New tires and brakes are supplied even if they pass inspection by a small margin. They prefer 100% customer satisfaction over trade-in costs to resell. All scratches, nicks and small dents are repaired to perfection. The interiors and exteriors are detailed to perfection. We purchased a 2012 Mazda CX-9 with 53K miles over Memorial Day weekend. Crown agreed to repair every small interior and exterior flaw my wife and I found on the 5 year old vehicle. The work needed to wait a couple days for the shop to come back from holiday. Crown delivered the immaculate vehicle to our home which resided 1 hour away in Spotsylvania. The SUV arrived looking like a 2017 CX-9. We were so impressed with Crown's sales and service, we went back to purchase a 2015 Dodge Challenger R/T two days later and were met with the same consistent dealership team and resulting purchase. I detail my own vehicles and I've taken care of them meticulously since receiving my license 40 years ago and I've purchased many new and many used vehicles over that time. I can't write a good enough review about Crown Acura or the employee's they hire. PERFECTION!

Nice color, warm yellow grey. Color is important. Interior details are quality. Decent gas mileage. Quite interior.

Was shopping for a new vehicle on several apps. When the vehicle I wanted showed up on the cars.com app, I went to visit Grace Auto Sales. When I arrived the staff made our experience the best I've ever had buying a car. We test drove the vehicle, went over the Carfax that was automatically given to us. After agreeing on the price, we put down a deposit to hold the car while our bank processed our loan. Each interaction was pleasant, enjoyable, and stress free. I wish every car I bought was this easy to purchase and would recommend Grace Auto Sales to all my friends and family.

Yes ! This car has to be by far the most reliable entry level Luxury Sports car ! It’s quick enough for it’s Naturally Aspirated engine at 210HP. Extremely Reliable considering Honda makes these cars. Very good looking sporting a Coupe/Hatchback design. This car needs to be revved out all the way to redline to get the performance out of it ! Don’t be scared of all the revs this engine likes it. Don’t buy it expecting torque cause This car barely has any. But will save you plenty of gas and stay reliable !

They are honest, sincere, professional and a complete joy to do business with. I traveled 500 miles to purchase a used 2016 Ford Explorer and could not be more satisfied with the process. They kept their word in every regard and that entails the price, loan and apr and even my trade in! We made a deal over the phone (I provided them photo's and a video) with my trade in and they gave me exactly what they said they would when I showed up on their doorstep. This was a gamble ofcourse b/c I have never done business with them before. Now I realize it was never a gamble. After a month of ownership they have contacted me twice to make sure I am happy and if I have any questions. It's a shame NY dealerships can't emulate these guys. I dealt with TIm and Shashank. Great people. Thanks guys for making things a breeze and thanks for the great price.

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

We have been Crown Acura customers since the Summer of 2013 and we couldn't be happier with the level of customer service, professionalism, kindness, and care that my family and I received recently. We worked with Mr. Jonathon Beard in sales, Mr. Anthony Easter in finance, and the Manager Mr. Alex Utz. It was undoubtedly the best car buying experience I can remember in years. We appreciated the fact that both Jonathan and Alex listened to us and understood our family's needs; they were polite, courteous and efficient during the entire process. Anthony took care of us in under 10 minutes as he had all the paperwork prepared and accurate; that was very commendable on his part. We would also like to thank our service advisor, Mr. Emil Salib who has been taking care of us for the last three years. His openness and honesty about our service needs is reflective of his good nature and character. Alex, thank you for helping us and our growing family get into our Acura RDX; a car we love and feel safe in!

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

Worked with Shashank Dharanendra and his sales manager Tim St. Clair. This is the second car I have purchased from Crown Acura; the first being a 2007 Acura TL type S that I still have. It has been a fantastic car for the past 10 yrs (and over 200,000 miles)! Shahank and Tim were great to work with and I am very happy with my purchase of a 2016 RLX Sport Hybrid. Shashank was very knowledgeable and informative about the car and all of its features. I was not pressured with a lot of sales tactics, which I greatly appreciated. Crown also has an excellent service department. I have worked with Mike M. in their service department for years and have received exceptional service!

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.

Couldn't be happier with my experience buying a 2017 RDX from Crown Acura Richmond. Taylor allowed for the most easy-going test drive ever and AJ and Anthony followed up with terrific execution on pricing and processing. But it was Shashank who truly impressed me with his keen attention to each and every detail. This was my fourth Honda product purchase across three states and, thanks to Shashank's marvelous and rare professionalism, it was the absolute best.

Great spacing and amenities inside. Disappointed with gas mileage and the fact that parking sensors are not standard with the tech package. Great third row spacing.

I just purchased my second MDX from Crown Acura, and couldn't be happier with the car and the car-buying process. I was in between two different Acura models, and Belinda, as well as the management team, helped me pick the right one for me. I have now owned the car for two weeks, and couldn't be happier! Belinda Miles was an excellent advisor, and was great at explaining the new technology in the new vehicles. I've found that Acura has more technology in their vehicles than their close competitors (BMW, Audi, Infiniti). I went into the dealership a few days after my car purchase, with a few questions about my new vehicle. Not only did Belinda take time to answer my questions, but I also received a follow up by the General Manager, Alex, to make sure all my questions had been answered. Crown Acura has great employees with no high-pressure sales tactics. They help you find exactly what you are looking for. I would definitely recommend to all. Bottom line, if you are looking for a trustworthy dealer who will continue their relationship with you before, during, and after the purchase of your vehicle, Crown Acura is the way to go!

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

This car is a great car with a great value. I love it’s features even for a base model. Execellant car will purchase another Acura next time I buy a vehicle.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.