Used Cars for Sale in Richmond, VA

After visiting few dealerships, we decided to stop here. This was by far the utmost pleasant experience dealing with Pearson Hyundai. Mo Basri is our salesman, he did a fantastic job!! Thank you.

To put it simply, my Mother calls my Elantra, the "Spaceship". And she's one used to driving Chevy Impalas, with more bells and whistles than one could imagine! My Hyundai is automatic everything. I love the shift manual option. (I prefer manual transmissions) So this was quite a nice suprise when I found out what it was. LOL! Something I didn't know about, and wasn't shown when I test drove and purchased the car. I don't think the salesman knew about this transmission shifting inclusion. It's very Stylish, safe, dependable and a wonderful deal for my $. My only complaint is the seats stain very easily. Everything else is wonderful!

I was looking for a vehicle that was sporty, roomy and economical and this subcompact hatchback fits the bill perfectly! I couldn't be happier with my selection! And it just so happens that my sister liked it so much that she purchased one of her own a week after I purchased mine!

Gillian is very professional and personable to deal with via email and over the phone. Cindy on the other hand came off very abrupt and if she didn???t listen/understand a thing from email/conversation; such as that I do not have my cell phone during the day and then getting daily text messages about giving her a call right back and / or coming by the dealership for appointment (in very first email explained I lived 140 miles away. I was disappointed that the day I scheduled appointment the vehicle was still on lift and keys not immediately available for test drive as I was told all would be...since I called around 10 am, scheduled for 445pm and they knew drive was at least 2 1/2 hrs. Sales manager rude and arrogant throughout process, initially when Josh explained situation his excuse for not pulling keys was I???ve been too busy; then, at close of deal he obviously knew I???ve driven a long way so just quickly and condescendingly shot down any discussion of negotiations. I understand you???re policies but if you advertise guaranteed price match and then when I mentioned Lustine Jeep he just undermined their practices and mentioned a lot of fine print with their offers. I assure you if I had dealt with him any time earlier in the process I would have shopped somewhere else. In this case the only other dealer with a manual Rubicon Recon in the SE was Lustine and he knew it was late on Saturday (never would have made it before close) and I wanted to get back home. Honestly I???m typically great with names but wanted to forget his as soon as I learned it. All my years of supervisory roles and management assure me this man is quick to assume credit for other???s hard work and throw others under the bus to steer attention away from himself. Josh on the other hand is truly one of a kind. He treated myself, and a family friend both professionally and courteously. He was willing to do whatever was necessary to make us go away with a mostly positive experience. I truly appreciate his knowledge and expertise with the vehicle and his dedication and patience. Even though it was 8 pm by the time we finished with paperwork, he made us feel like there was no one he would rather be with (except maybe his daughter...but that???s admirable) and acted like there was no other place he would rather be. Good luck to him, expect he will keep customers coming back to you.

This is a great SUV. I didn't have a lot of money to spend. I think that I got a lot for my money. It is inavative, yet really simple. I really really enjoy driving it. And it looks sharp. The door lines are amazing.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

We purchased the Maserati ghibli with 9K miles and already have issues with the front brakes, calipers are scratched. Spoke with the dealer and they informed me that I own a high performance car and that this is normal and not covered by the warranty. I also inquired as to the brake pads and he again informed me that I have a high performance car and should be changing the brake pads every 10K miles. The car came with Perrelli PZero tires which will need to be replaced soon even though they state a high treadwear. Again the dealer informed me that I now own a high performance automobile. We traded in our Mercedes E350 with 50K miles and never had to change the brake pads and only changed the set of tires once and towards the 50K mark. I like the styling of the car and the performance is good but I am not a race car driver and this is my wife's car. I have not been impressed with the dealer service or the high service intervals for tires and brakes.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I did focus on buying a specific model with the features I wanted and took me 4 months and way across country. I wanted the Q70S with a variety of add on packages. I also wanted the 5.6 V8, hard to find, and also many of these come with dark interior. I wanted Black with light interior. Found one, took 4 months and 2300 miles away BUT worth the wait and transportation.

This was my first experience using CarLotz. Used them to sell 2 vehicles; one outright sale and the other on consignment. I could not have been more please with the excellence of service and the outcomes on both vehicle transactions. Additionally, the staff were professional and competent in their trade. I highly recommend CarLotz to potential sellers and buyers of used vehicles.

Love everything about the car. Great GAS mileage in my Hybrid. Could use a little more power, but that would kill the mileage I am getting. Even parallel parks itself.

every one extremely helpful and pleasant. Without question, pence kia has the greatest customer lounge I've ever countered (I'm 87) Free coffee and snacks,a dozen really comfy easy chairs, large TV, three tables with some 80-100 magazines with few duplicates. Also very fast shop service. Keep up the good work.

This car has met all of our needs and have been a great car for a family of 4 in all Colorado seasons. Plenty of leg room in the front and rear with ample storage to move around town and get to the mountain for skiing and camping. This car has everything you could want, heated seats, bluetooth, temperature guage, auto dimming rear view mirror, 110v outlet inverter and roof rails to name a few. New larger all season tires were put on in December 2018 and have less that 5k miles on them.

I resently purchased a used Ford Expedition 2006, from Fivestar car and truck llc. , richmond va . I could not have been happier with my experience. I purchased the truck as is, but I did purchased a limited warrenty. On the very first day a check engine light came On. I called Chris S. the owner, he was very courteous and thoughtful. I brought the truck back and he brought it to he ford mechanic, to check the codes and see what needed to be done. We went back and forth a number of times. Throu out my dealings Chris and his team could not have been more professional and courteous. He really wanted to make sure that I was a satisfied customer. Since the problem with the truck could not have been anticipated. Eventually the truck was repaired, with the dealership taking responsibility. I would recommend Fivestar to my friends, and intend to return in the future for sdditional purchases. Maria their financial/processing person was lovely. And Chris S. felt like a friend by the time everything was done. Great Place

This is the Ultimate in a Luxury sedan, I've owned 6 Lexus vehicles and I still have only visited service ONCE, Quality is unmatched, the ride is second to none, Once you own a Lexus you never consider anything else.

I stopped by Peasons Honda to take a look at the new Civic Hatchback. Several staff took the time to check on me and offer their help. However, one of the Salesman, I believe his name was Ajani, went above and beyond to explain the new Honda Civic, its uniqueness, space, quality, fuel efficiency and potential resale value. He answered all my questions. I was just browsing for fuel efficient options, but, Mr. Kingslow was so supportive and professional, I almost bought a new civic. In other words, I was very impressed. As a result, I will tell all my friends and government colleagues to go see Ajani Kingslow, as he knows the cars well and can work with them to get the best deal on a Honda product.

We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!

This car meets all of my needs. Overall vehicle is a great family car. 8 passengers seating USB connection thru out. I was the second person to own this vehicle.

In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display

I owned a 2015 Fiat 500 Abarth ( Automatic) from 3/15 until 6/18 . 25k miles, Not a single problem with it. Lots of character and fairly economical at ~30 mpg (+ or -) . Yes its small but she is quite quick with the sport button pushed ( supposedly adds 20 lb ft of torque and keeps it in a lower gear). This was my second Abarth as I also owned a 2013 5spd . I enjoyed the 2015 automatic much more than the earlier 5spd manual....but since I have owned two I can assure you they are fun, reliable, and you likely wont regret the purchase. I still miss my 2015 version.

I bought my BMW Z4 long distance. I never saw the car before it arrived.. I spent 7 weeks looking within 350 miles of my house for the car i wanted and Hyman Bros was the only dealer with an assortment of cars that met my requirements. I went back and forth with RC for over 3 weeks asking questions and getting clarifications. I even put money down on another vehicle and then decided not to purchase the first car (my first deposit was refunded promptly). I eventually purchased my Z4 from RC. Once the paperwork was done via FedEx, the car was delivered the next day. Since I bought the car sight-unseen, I had some minor issues when the car arrived and everything was worked out to my satisfaction. I have to say that RC and Hyman Bros are very reputable dealer who do what they say and supply vehicles that meet their advertisements. I was not thrilled that Hyman Bros do not negotiate price on their vehicles (the quoted price is the price of the car - period), but in the end I found the price of the car to be fair market value. I would definitely look to Hyman Bros if I am in the market for another high-quality vehicle. CALL RC - you will not find a more knowledge salesman who will assure that you are satisfied with your purchase.

This version almost met all of my needs. Its lacking usb ports in front and back. The clear coat on the window moldings already peeling. Seems shorter than my last 2007 Tahoe. I should've got the ESV for the luggage room.

I’m very excited to have a car that has good gas mileage. I really like the versatility of the hatchback also. I’m looking forward to many trips in it.

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

Absolutely love my Hyundai Tucson sport! I would definitely buy another in the future. It’s comfortable, great on fuel plenty of room for everyone it’s stylish.

This car is luxury and value that can't be beat. The pick up is so amazing it makes me forget it's a 4 cylinder. The style and size is just perfect for me. I wanted a small suv for fuel efficiency but also I want to feel safe and have power when I need it. This crossover fits the bill to a tee.

This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.

Just purchased my new nissan . I have to say as soon as I test drove it I loved it! It is very comfortable and smooth. Visibility is great and seems really good on gas. It has everything I need and more! Love it

This car was bought to get me to work. 100 miles rt each day. Also took it sightseeing throughout southwest. Averaged 34 mpg or more. So great on gas. Enjoyed the sound and comfort. Love the backup camera. Good roomy trunk with fold down back seats. All around solid car.

Excellent MPG. Looks, and performance vehicle. A low maintenance cost, Convertible, Sports car, with a lot of bang for the money. Chevrolet, hitit out of the park with the C-5 Corvette.