Used 2020 Alfa Romeo Stelvio for Sale in Santa Monica, CA

We came in for routine maintenance and it turned out we needed a level 4 servicing (about a 10 hour job) but our appointment was at 3 pm so there was no way they were going to be able to finish before 7. They told me they would get as much finished as possible and then we could schedule an appointment for the rest at a later date. When doing the servicing they found that a couple of our tires were extremely bald. I had already known that and was planning to replace them but I appreciated them pointing it out. They also diagnosed a squeaking problem and filed a claim with warrantee (since it was a CPO car) for me! When I showed up to pick up my car the service representative was drenched in sweat. He told me that the detailing crew had left early so he personally washed and detailed my car himself! Everyone there is super friendly and unbelievably helpful!

Great people to work with. Initially spoke with Ayman then with Kirk the GM on the phone. Kirk was very responsive to the questions I asked.as I was hesitant to buy an Alpha Romeo. Extremely professional. He made me feel very comfortable. No stories or evasive answers to all my questions regarding Alpha Romeo. Then I worked with Ayman initially on the purchase. He is fantastic, professional and has an amazing amount of patience. This was all on the phone, asked him a ton of questions and got the answers I needed. He never once pushed me into buying a car. After 3 days of talking I bought a Stelvio TI Sport over the phone. I wanted to take delivery immediately but some issues on financing as I put the car in my wife's name. She was out of town and I wanted to drive the car to her. However between Ayman and Ben in financing they made it happen even though the wife was not there. Wow now that's incredible. Bought many cars over the last 30 years and never had a dealership that is so responsive and accomodating in a customers needs, or totally willing to make sure if possible to do everything possible to make you feel that you are the most important person and not just another "customer" Ayman thank you so much for making this suck a positive experience. Kirk you have an incredible team. Other dealerships need to lean how to treat and respect prospective customers. I had a small issue with the car on the Saturday and was 150 miles away. Sent Ayman a txt within 30 minutes he called me back and minor problem solved. So have you ever had a sales person after they have sold you a car respond so quickly. Went back on the Monday so wife could sign the paperwork. Again the team were great. including Adam and the service guy Jorge who both helped explain to the wife all her questions. It was late and they were technically closed but we never felt rushed or like they had to leave. Ayman you were fantastic thank you for making this such a pleasant experience. I did try to work with 2 other dealerships in Dallas and McKinney my advice DONT they have no clue how to treat a customer. If you are looking or considering buying an Alpha or Maserati go to Essence you will not be disappointed. . Initially i spoke with him on the phone asked dozens of questions as i was hesitant to buy an Alpha

Thanks to Cody Miller for making our used car sale an extraordinary experience for my 17 year old son and me!! We simply stopped in to look at a used Chevy Malibu for sale. While we waited, we looked around the showroom of amazingly exquisite Alfa Romeo's and Maserati's! Of course my son was awestruck...until Cody blew him away by letting him sit in the cars and actually started the cars up for him to hear. The Chevy we came in to buy was in excellent shape and we bought it immediately. As we waited for the car to be inspected and detailed (which is usually the boring and drawn out part of buying a car) Cody offered to take my 17 year old son for a ride.. in an Alfa Romeo C4!! Well, that made his day.. no, his week.. who am I kidding, his decade!! He is STILL talking about how cool Cody is and he absolutely LOVES his new 2014 Chevy Malibu.. especially since it has an Alfa Romeo/Maserati license plate holder. lol It really is the little things that make the biggest difference! Thanks Cody and Essence Maserati Alfa Romeo for an exceptional experience!!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We had a great experience here, we live about 1 hr and a half away but would go there again, professional, informative, relaxed, and helpful!!! Thank you Rhoy!

I have a great sales person, the best in our area by far. Back that up with a great service person, and you get a winning combination. It's easy for me to recommend Daytona Dodge/Ram, and as a past Post Commander of the VFW, American Legion, and Amvets, I do every time the subject of autos and trucks come up.

Although I wasn't able to buy a car at Daytona Dodge , Jermaine was awesome with assisting my granny and I. He sent us over to Daytona Toyota, and I was able to purchase my car there. Thank you so much for your help again.

My Review of Rick Case Alfa Romeo - FIAT Sueberry 8/10/2016 Reason For Visit Sales (New) "5 star review" Honestly, the best customer service from a car dealership I have ever experienced. Connie Johnson was attentive, patient, listened and HEARD and delivered every single one of my requirements. We did most of the deal, which included a vehicle trade, via phone as I live over an hour from their dealership. My budget was tight, I had 1 particular vehicle picked out, I was adamant about not being baited, then switched once I arrived at the dealership, and my standards are very high regarding customer service and business integrity. Not one surprise when I got there, everything was just as she said it would be....actually, that was a surprise...a very pleasant one! The price was cheap, the staff was uber friendly, and I love my Fiat. Thank you, Connie and Rick Case:)

My Maserati GT was hydrolocked in May and understandably, it took a lot of time from insurance and hassle to get my engine replaced. Through all the trouble, their service manager, Gabe Casanova, made the experience tolerable. After initial delay with the insurance company, Gabe took his time to go through the whole process and explain in details what is to happen once the insurance approves my repair; I even got a chance to tour their service area which was very cool. He personally contacted my insurance company to facilitate the process. And repair went as he delineated. Then there was a minor miscommunication w my insurance re: supplements. He took over my case and personally made sure that I was satisfied w my repair ans beyond. His attentiveness to not only my car’s repair but also to my customer service experience is what make him a great service manager and what sets this place apart from other Ferrari-Maserati dealership/service center. I hope I dont have to come back here for another car problem but if I have to, i will gladly make my drive from Miami Beach to this place. Quality work. Super customer service provided by the manager. Cant beat that.

Excellent customer service. Renee was referred to me by a friend and he was super cool. No pressure to buy. He just showed me around the dealership, let me test drive a 488 and explained the options that were available to me. Five months later I'm picking up a new custom 2018 Ferrari 488 GTB, delivered straight from Italy (it takes 5 months to build). If you are ready to buy and want a relaxed and enjoyable experience, this is the place to go.

Brought in my Ferrari California for service and was told by the service department the dealership didn't have any loner for me during the service. As I was outside waiting for my uber HANK CARPENTER just came out to ask if he could help me. I explained I would be in trouble for 3 days without my ´little pony´.....in 5 minutes Hank and the new manager RICK FELDMANN arranged a Maserati for me. Im super grateful for the customer service Hank provided. Will always recommend Hank to everyone, everywhere !!!

What a great experience dealing with Giuliano from ft Lauderdale Ferrari-Maserati. His professionalism and knowledge of the Levante S04 made my purchase easy. My biggest concern was being able to fit a large dog in the back with comfort.... which I can! He showed me with ease how to put the seats down for not only a large dog but for anything that requires extra space. Coming from a large SUV space was a concern.... but .... now I wanted class , luxury and superb styling which my new Levante S04 has! Of course the ride is amazing after all it???s a Maserati! Thank you Giuliano for your outstanding service!

I appreciate the professional and courteous manner in which I was treated in the negotiation and delivery of my 2017 Ghibli S. Hank Carpenter is the consummate "Gentleman" and does so much to elevate the level of professionalism at the dealership. He is knowledgeable, detail oriented and charming at the same time. No pressure or fast talking in his presentation. Dave Weber did what he needed to do, to make the deal happen.. Courteous, friendly, and fair...not an easy task! I walked in at 4:00 in the afternoon,test drove, negotiated the lease, car was prepped and delivered by Hank, and drove off with my new Ghibli S at 8:00. Good Job!