New and Used 2020 Audi A4 for Sale in Naperville, IL

We walked into Continental Audi on the fly and without an appointment; we were greeted by Jon Anderson. Jon was courteous and friendly and showed us around the showroom for our selection and answered our questions. He followed up with us regularly and kept us informed. If we shop for a car in future, Continental Auto will be among our first choices to shop.

Very nice modern facility. Sales person very well versed about the products, features, performance of the vehicles they sell. No pressure dealership. Very good experience.

Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a link to a video and report from the tech, explaining what they???d done so far. Nice touch! Got a call that the service was complete at 12:45. Bill picked me up at 1:15 and I was driving away with a newly washed car by 1:45! Quick and efficient.

The dealership ambience is relaxing and exceptionally clean. Exemplary customer service from start to finished. This was our first Audi purchase. Jenn Dickey, Customer Experience Coordinator was very resourceful responded promptly to our phone and email messages. She even assisted me on her day off. The Audi Specialist Richie Moffett is very knowledgeable about the Audi brand and the vehicles distinctive features/functions. We told him what we wanted in a car; he listened and delivered; very attentive to our needs......We test drove two cars and he pointed out the uniqueness of each one; which aided us in selected the perfect car "A6". He continues to follow up with us which demonstrates his appreciation of customers. Thinking about purchasing an Audi? Visit or call Richie Moffett 708-468-1189 at Audi Orland Park.

After driving the Jeep Cherokee Summit line for the last 20 years, we decided to make a change. Looked at 8 different SUV's in the mid-size class and ultimately came back to our first stop in Hoffman Estates for the Q7. Love the car. The only minor disappointment is that it does not have remote start due to German legal issues. Did not realize it when we were looking at cars as we thought it was a given that all cars had it these days. Nicolette did a great job in helping us find/decide what we wanted and Eddie sure knows how to design cars! Ours is way cool with the black optics package.

I had been doing some pricing research on an Audi model and ended up trying True Car. I was contacted by a few dealerships, one being Audi of Orland. The point of contact was Nick, and he was very, very friendly, cordial and informative. What I enjoyed most was his demeanor, as he wasn't pushy what so ever, and was very polite. He quoted me a price and some information and I did a bit more research/digging, and was able to obtain a better deal at another dealership, however, the salesman at the other dealership was pushy, a bit rude, loud and I felt as if it was more of a cattle calling rather than making it a personal but still business transaction. With that said, the other dealership still had the better deal, actually the best deal that I was able to locate in the area, so I was going to go with them. Out of respect, I called Nick at Audi of Orland, and informed him that I was going to go with the other dealer, and to thank him for his time and courtesy. Not only did he not make a solid attempt to understand the deal with the other dealer, but he made an honest attempt to speak with his manager see what they could do to earn my business. We ended call with the understanding that he would contact me shortly with an update. Long story short, the met they numbers of the other dealership, and I was on their sales lot within the hour. I met Nick, he stood up, shook my hand and greeted me with a smile and was very nice and professional. I then later met with the Sales Manager Peter Mangano, and he was simply a class act as well, as he was informing me that my trade-in was in excellent shape, however, due to the fact it had been in an accident (carfax), he wouldn't be able to give me top dollar market value. We spoke for a moment and he pretty much took care of the situation. It was a bit busy there, so my wait time was a bit longer than usual, but it wasn't a problem for me, as they had some gorgeous vehicles inside the building to sit inside of. While waiting Nick and I had a few conversations, car and non-car related and made sure I didn't need anything. He also took me to the vehicle retrieval bay located inside where they place cars for customer pick-up, and directed me to the car that I was buying, walked around it with me, and sat inside of it with me to go over some of the features in the car. When it was my turn to sign the paperwork, I met with the Finance/Business Manager Greg Beyer, who was another nice guy. Funny, informative, organized and expeditious. Had it not been for a few customers that were there before me obtaining financing for their vehicles, I would have been in and out of there within 45 minutes to an hour. Perhaps my best car buying experience yet! Great place, great people. If we are still living in the area when the lease is up, IA Audi of Orland will be at the top of the list! Thanks gentlemen!

It's not often that people have good things to say about car dealers, but I just had a terrific experience at Audi Morton Grove. I had 5 months remaining on my current A6 lease, but wanted to know about getting a new car before the lease expired. The dealer I got the car from told me I needed to wait a few months, and get closer to the lease's end. On a whim, I did an internet search for car leases and got an almost immediate call back from Chris Popa. I told him the details of the vehicle I was interested in, and he called me back a few hours later to say he had a car that fit my description, at the same lease price I am currently paying! A new car for the same money - what's not to like? I met Chris and his brand specialist, Jay Patel, the following day. They showed me the car and walked me through the paperwork. Easy and painless. These two young men (ages 24 and 20!) were aggressive in making the deal happen, but not pushy or full of themselves. Just anxious to help - and they did. I don't ordinarily write reviews about purchases or business dealings, but this experience was noteworthy. I would recommend these two gentlemen without reservation. I'd love to do business with them again when my lease expires in 3 years, but I'm guessing they may have moved from sales to ownership by then. Their enthusiasm and "we'll make it happen on your terms" approach was most welcome, and greatly appreciated!

My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!

I never expected the car buying process to be this easy. First of all, Ramzi was great. He really knows his cars and genuinely seems to care about what's best for you. I never felt any sales pitch or pressure and he gave me space look at my own pace. He even let me take a test drive by myself for as long as I wanted. When it came to negotiating the price, this was totally unexpected. I came in with a price that I thought was fair, got some quotes from other dealerships through Truecar.com, and was not planning to go above that price. So what happened? I got an offer LESS than what I was hoping to get and was given an additional $1500 off because I had a competitor's car. The car wasn't going to be ready for a couple weeks, so Ramzi looked to see if he could get me one sooner. He found one but it had some extra upgrades, but gave it to me anyway for the same price! I still had to wait a week, but the next day I got a call saying they had the same car available that day, but it's an S-line (another upgrade), but they would keep the same price. I wasn't able to pick it up until the next day, so what did they do? They brought the car to my home 2 hours later, driving into the city in rush hour traffic. I mean, who does that? By the way, I love my Audi and it is everything and more than I ever wanted in a car.

Fantastic experience from ravinder and Fletcher Jones Audi. This is my 4th Audi from this dealership, i have had previously leased audi's from them when they were in downtown area. I am glad that they are in new location which not is massive fortress but is beautiful and clean facility with lot of selections of cars, I also want to give credit to ravi who was my salesman and will be my salesman for very long time. Before i came to look at another Audi i had a budget and ravi helped me to find a car which met my needs and most importantly which fitted my budget. He is very informative, and very well rounded individual who not only love Audi brand but genuinely takes interest in knowing his customers and their needs. PS: Ravi i will see you when 2019 Q3 is out for my wife :) and thanks for installing the booster seats in the back seat lol

After my wife suffered less than desirable service from an alternate Audi dealer, I brought her to meet Omar at McGrath. Omar assisted me with my 2017 A3 and his level of professionalism is what I believe Audi customer service should be. Omar was on point, gave my wife the same courtesy he extended to me an although we just came to look, we walked out with a brand new 2018 A3! Thank you Omar!

I purchased a used car from Dan Hoxhaj in September 2016 and have nothing but nice things to say. I held off on my review to see if my opinion would change and quite frankly, it hasn???t. My car search started earlier this year and I went to Audi in Morton Grove to see if anything caught my interest. My initial visit to this location was excellent. I was first greeted by Dan, who asked my what my interests were and what I wanted. After test driving a car, I left to see what other cars were on the market. I visited multiple other dealerships and listening to the bs other salesman gave me. As an FYI, I do consider myself a car guy, so selling me on a xxx car with nothing but engine issues and multiple failures is the fastest way to lose my trust in a dealership. With my frustration, I resorted back to Audi. I found a car I wanted online and asked for Dan to help me out. Without hesitation, he was blunt about what he noticed wrong with the used vehicle and pointed out any flaws I didn???t already see. He was honest and assured me that the little things we pointed out would be fixed at no cost. This was nothing major, but things like tire tread, and a sensor needed to be replaced. Throughout my car buying experience, Dan has been nothing but nice to me and my family. The tires were replaced and the sensor was fixed. Since then, I have returned to Audi with random questions and the occasional car wash. Not only was I approached by Dan numerous times asking me how I was doing and how I liked the car, but the service crew took care of me every time I went in. The guys are always polite and treat their customers with respect. Dan???s honesty and superb customer service is the main reason I will be back to purchase my next car from him. If you need a car, I will 100% recommend you ask for Dan Hoxhaj. You will have nothing but a great time.

I started my new car search a few months ago. My 2016 BMW 340i 3yr lease is expiring Sept. 23, and I needed to find a car to replace it with. Originally I was looking for an Audi S3 and did a search of all Chicago area Audi dealers. I received some great initial offers from about 4 dealers including Fletcher Jones. I was contacted by Melinda Speer from Fletcher Jones. She is a great person and very professional and helpful. After driving the great S3 I then drove the S4. The S4 is more like my BMW 340i, and I realized that as much as I like the S3, the S4 is more comfortable for me. I then switched my shopping to an S4, and did some more shopping for what S4s were available and what kind of deal I could get. Melinda Speer gave me an excellent offer on a new black S4 that had the minimal options I was looking for. She worked with me to give me all the information I asked for regarding price, fees, and leasing numbers. I decided to get that S4 and went to complete the deal, sign the paperwork, and drive home in my new S4. Melinda was extremely helpful and did her best to expedite the purchasing process. Melinda took me to work with the lease/financing professional who was also very helpful and professional. I apologize that I forget his name. The whole transaction went very well and I am very happy to have leased a great car/S4 from Fletcher Jones, and to work with Melinda. The same day I came in to lease the S4 I needed to drop off my BMW to the local Chicago BMW dealer. Melinda was very helpful with this as well. When the Audi paperwork was completed she drove my new S4 to the BMW dealer and I drove the BMW. I dropped off the BMW and my new S4 was waiting for me right outside that dealership. Fantastic service, and she figuratively and literately went and drove the extra miles to make sure my new lease went as smoothly as possible. Thank you Melinda and Fletcher Jones for a wonderful shopping and purchasing/leasing experience. Tome Trajkovski

All dealerships seem to set a tone for how they work with potential customers. After having experienced some negative and evasive answers at other dealerships, it was a breath of fresh air to meet the staff at Fletcher Jones. Their honesty helped us make a hard decision between a brand new 2018 and the exact car certified with only 5,000 miles on it. There was no pressure either way and there were no attempts to add after-market items to the deal. I started my transaction with a call to the dealership inquiring about a particular car in stock. Instead of pushing me to come in (as other dealerships did) to get the information, Joey Lama promptly emailed me the details of the particular car and responded quickly to questions. I immediately knew that I was working with an honest salesman who would give me straight answers. I came to the dealership within two hours and left that afternoon owning a new A4. We are very happy with the entire transaction.

My initial online inquiry was was answered by Dan (genral manager) and my second contact by Ravi(salesperson), ravi was great to work with, he bought Q5 to my home because i wanted to see if it will fit my garage or not, and at that point i was not even sure if i wanted to buy Audi i also was in touch with Volvo dealership and i requested if i could test drive there suv to see if it will fit in my garage for which they gave me run around. I even told Ravi that i am not 100% committed to buy the car and he did not even hesitated to bring over the car even though i told him that i am not 100% sure if i will buy the car. Ravi, went above and beyond my expectations, not only he provided excellent customer service,he showed me all the features in detail that car came with, he was really upfront and transparent with the pricing no haggle, no pressure car buying process absolutely GEM!! I decided to buy it later ,when I come to pick the car, it was detailed, ready to go, and it all is well. Aaron Q.

My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went over all the features and most importantly he helped me make a wise decision when it came to buy car, when i first visited the dealership i wanted fully loaded Audi A5 sportback but after i sitting down with ravinder and going over all the standard features Audi had to offer he helped me made a very smart decision when it came to buying a car and not only i saved money but bought a car which i am very happy with. If you are looking for a new Audi i highly recommend ravinder. You will not be disappointed, he has excellent customer service with very customer focused mind set and who genuinely like to help people to get amazing deal and a car. I am glad i found him, he is my and my family Audi salesman for all our future Audi's. PS: We will see you next year for Q3 ;)

I recently had occasion to consider a new SUV, and was initially inclined to trade in my current BMW M235i on a new BMW M40i. After speaking with Channing Greene at Fletcher Jones, I decided to focus instead on a new Audi SQ5, based primarily on Channing"s extensive product knowledge and enthusiasm for the Audi brand, as well as Audi's overall reputation.

We had very nice experience with this Audi dealer. At first they offer low price for our trade in Mazda CX-7 and told them ???sorry, I can???t do that???. On the next day a manager called again and offered the price I was asking ( without even be able to see our car, which was amazing to me!) I would like to thank you very much! It was a fair deal. Our car was in perfect condition and we wouldn???t give it away for pennies. Abviously the management had a good understanding about train in value. Buying the new Audi Q5 was a brilliant experience. Everyone was very friendly and helpful. Thank you!

Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 with Arly Sellers. As we all know, buying a car can be stressful and overwhelming but somehow Arly managed to make the entire experience fun from start to finish. Yep, you read that correctly - I just said that I had fun buying a car. She listened to what I wanted, was up front with me about everything the entire time (which goes against everything you typically think about car salespeople) and got me exactly what I wanted incredibly quickly. She was extremely respectful of my time which I could not have appreciated more. Here???s the best part, she has continually followed up with me a year in half after my purchase to make sure everything is working perfectly with my car and answer any questions I might have. I'm in sales myself and know that I took a few notes from her way of doing business. If you???re going to buy an Audi I highly suggest you request to work with Arly Sellers!! Oh, and bonus - I found out she works out of both service and sales which is a huge benefit having a go to person at the sales facility!!

Ramzi Amawi is friendly, knowledgeable and a professional person who will not only explain you the vehicle but would the right candidate to save some $'s as compared to any other nearly located car dealerships. We are very pleased with the quality of services he extends to us personally even after our initial purchase from another dealership. This is guaranteed not to be possible, but Ramzi is available on text, chat, facebook to take care of our concerns anytime! Ramzi Azawi was re-located to this dealer and next time I'm going to Morton Grove for my servicing needs for sure (to meet Ramzi).