December 3, 2018
Knew of Catena dealership reputation, but never bought a car there. Everything BETTER than expected. You are buying a piece of metal...the same commodity from every dealer but the Catena experience does make a difference. My SalesRep Dmitri Sockolov was the best. Professional, honest, personable, knowledgeable and treated the client (me) with respect. There was no pressure, none of the "what will it take to sell you this car today" nonsense. He walked me through the operation of the car in great detail and with great patience...no small chore when dealing with a technically challenged customer! I wanted a certain color/interior and it wasn't in stock. Through the efforts of Mike Castoria, they immediately found my car in Connecticut and within the week I had delivery. There was no pressure to buy the car off the lot for a "great deal" and they honored our negotiated price even though they had to pick the vehicle up in CT. Financing terms through Audi USA wasn't very competitive and they offered to check out other local banks for me...no pressure to use Audi finance. I would definitely recommend Freehold Audi and have the Sokolov/Castoria team working for you. No pressure, fair pricing, no last minute surprises. No putting "poly razz matazz" protective coating on the car and charging me $400 extra, or $300 for plastic "door edge guards" , or a "dealer prep" fee of $200 (a very expensive wash) because it came from CT. etc. Great car, great dealership, great guys to work with!