I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
Bill was super low key and helpful. Not pushy just letting us look at what we wanted and allowing us to test drive. Once we decided on the car the transaction went quick. They came with a very fair offer on our trade and found a great loan through a credit union. Thank you everyone that helped get me in my new Soul!
We have been to this establishment twice. And we can???t say enough great things about the staff!! Awesome people to work with. Everyone makes you feel welcomed and like family. We will recommend to our family and friends. And we will be going back for future vehicles. Thank you thank you.
My car died at Bush Carwash. One of their employees, Esmeralda, saw my need and called one of the employees to come jumpstart my car! One of their employees headed over immediately to help me!
All I can say is, if they are this genuine oustside of the workplace, I can only imagine how genuine they are within their workplace!
God bless you guys, thank you!!!
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