I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
I visited Audi Natick late in the afternoon and next day I had all my papers done! Really fast, polite people and they answered all my questions. I would love to go again. Peter Nett is really good at his job, and he is also passionate about cars, that helps a lot. He helped me with everything and he was really honest.
I purchased a used 2017 VW Touareg Executive from this dealer in November 2018 and I have to say it was the best car buying experience ever. My sales Rep Sky Tang was very professional and treated me with respect. I went to Audi Natick to buy that specific Touareg that I saw advertised. Sky had the car ready for the test drive and was prepared to answer all my questions. She explained Audi's pricing policy, warranty, etc. and then we discussed my trade. After a couple of short discussions with her supervisor we settled on the fair value of my trade and the deal was done.
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
We had a great experience at Boston Foreign Motor...and Bobby was a very helpful salesperson. He was knowledgeable about the Audi Q5....which was important to us as we had previously only bought Mercedes. Bobby stayed true to his word and helped us get the windshield fixed, after we drove the car off the lot. Very trustworthy. I would buy another car from him.
by Very Satisfied New Used-Car Owner from Concord, Ma
December 23, 2017
I recently purchased a used car. I had the opportunity to interact with many dealers and dealerships during the shopping process. My search ended at Continental Auto in Northborough. Steve and Rob were way above the competition! Smart, pleasant, polite, respectful, and honest. As a single woman there are many hurdles to cross when buying a used car. My experience here was seamless from start to finish and left me without doubt or fear!
Test drive - I took the car out myself.
Pressure - none applied.
Price - fair and without haggling, I took the car to my mechanic for inspection prior to purchase, he found a very small (easily overlooked) problem and gave me an estimate for repair, Steve and Rob were receptive and fair and we were easily able to reach an agreement about repair prior to purchase or adjustment of sale price.
Quality of inventory - very high.
Ease of transaction - Excellent! I put a deposit on the car the day I test drove it. They did all the paperwork quickly and easily on the day that was convenient for me.
Would I deal with them again - In a heartbeat, and I will send my family and friends to them as well.
A Very Satisfied Customer
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Just finished buying my latest car at Bespoke Auto and the process couldn't have been any easier. The owners have a no-pressure approach and were extremely friendly, knowledgable and helpful throughout the research, test-drive and buying process. Additionally, if you're looking for an inexpensive, reliable used car that also happens to be fun, they have a great inventory that includes many hard-to-find manual transmission models for the enthusiast buyer. Overall, a great experience at Bespoke Auto and wouldn't hesitate to recommend to a friend.
The drop-off and pick-up is highly efficient. The personal service is outstanding. I do suggest however service Representatives the given company cell phones to use during the day. I didn't answer the call coming in regarding the status of my vehicle the first three times it came in because I did not recognize the name on caller ID.
Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
The service department at Paul Clark V.W. has been good throughout the years (as a personal evaluation consisting of about 20 years as a customer); however, presently it seems that its commitment to provide a good service has been incremented in its competency. I personally have been well served, and definitely recommend the service department at P.C. V.W. to those that may need its service. The professionalism of Mike Sobaleski and Patrick Clark will definitely help ease the process.
Purchased a car here which I bought because of its excellent history. Had the car checked out a month after buying and spend $850 in repairs due to a leak and a few other issues. Car was sound overall and guys were nice to deal with but get any prospective purchase checked out before buying.
My husband and I recently bought an Audi Q5 at Audi Norwell, and we love it! We worked mostly with Laura Erickson, an Audi Brand Specialist, who was extremely helpful, very knowledgeable, patient, and always kept her sense of humor. When we took possession of our new car, Jim Liberidis, also an Audi Brand Specialist, patiently and knowledgeably introduced us to the full menu of the computerized tools that the Q5 includes, and he also expedited the registration process for us. We would wholeheartedly recommend Audi Norwell.
We were looking for a Toyota Sienna AWD for our dog Brutus to be able to get in. Audi Peabody had the right car at a reasonable price. Both our salesperson Hunter Bahr and sales manager Mike Walker were more than professional in every way during our buying process. We can't thank you enough for the way we were received. It was well worth the drive to Audi Peabody.
Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and getting close to the deal I wanted for my wife. We live an hour away, so Ted knew if we made the trip we were going to buy the car.
Showed up, met with Daniel Otavo who was extremely professional and friendly, what you want in a salesperson. Always polite and not pushy, which it also helped that most the deal was done before we got there. If this was not the case, I would have been happy to go through the whole process with Dani.
The Finance was fine, there was some confusion but they stuck with their word and made sure they honored the deal that we showed up for.
If you are in the market for a car, and want an up front/honest experience I would highly recommend talking with Ted and Dani.
Great advice, courteous, excellent loaner, car, good feedback on tire condition, recall done. Sand new batteries promptly done. Would recommend Audi at IRA for great service alone. Look forward to my next visit.
Absolute pleasure , Avery handled everything like a respectful Car wizard , if you need a car you have to at least give them a call and visit , they changed my perspective on a car buying experience , the bar has no been raised , there lot and the cars that they are offering are immaculate upright and honest , with very fair price , no haggling here . If You need A car come here , If you want a car come here . Period.
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