Salesman did a great job and delivered the car to my house and thoroughly went through the workings with me and my son. Only minor issue is that he said he was going to follow up with a call a few days later and didn't. Also, we bought a new A4 that when delivered had scratches in the paint and on the hood.
He said they would buff out the scratches but we still haven't heard from him.
We just purchased a 2018 Audi Q 5 from Audi Carlsbad.We were fortunate to have Lucas Kielar as our sales person. His level of professionalism, expertise, and follow up, far surpassed any service we ever received in the past. We have purchased a lot of vehicles in the past from Mercedes, Infiniti, Lexus, and even Audi, but never did we receive the exceptional service one would come to expect when investing in these types of vehicles like we received from Lucas. He made the purchase seamless. He even took photographs of our new car while we waited to sign the papers, and continually followed up with us after the purchase to answer any questions we had and took the time to meet with us to go over the many features of the vehicle. He deserves a 5 Star Review! We love our Audi and look forward to visiting the Audi Carlsbad for any future service needs we may have. The dealership is top notch, and they are lucky to have Lucas Kielar as a representative.
I would never buy a car anywhere else! I live in LA and drive to hoehn audi for the best customer service and treat you like family as they are family owned. Gabby and TJ provide above and beyond service
Responded to an online ad for the model, year and color car I was seeking on a National search. Devon called me back and it was such a pleasure to work with a responsive and patient sales person. No pressure, just the facts. He checked into everything I asked and was back to me within an hour every time
What a great experience!!! Great car ,excellent price. My salesman is very knowledgeable and didn't try and upsell me on anything. Very refreshing. Come see Devon at Audi Escondido he's really a great guy ¿
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