Always great service, receptionists always helpful
November 5, 2018
Good afternoon. I have leased from Courtesy since 1995. I have leased 8/9 cars (lost track!). The last 5 I have had one salesman and I request him every time. His name is Hank Keller. He is not only superior at what he does but during the entire lease he is helpful should I have any problems. I have dealt with so many fantastic techs in the service department that I have lost track of them and lets not forget there is always turnover. Most recently, I give kudos to Kevin, Ghandi, Chad, Harold and many more. They know what they are doing, they are excellent at customer service and they are honest! My favorite cars are the Corolla, Cambry and the Prius. I went back to a Corolla this year. I had the Prius last year and I loved it. The only problem I had with it is that it was too low! I would hit every crub going in and out of driveways. Went back to a Corolla this lease. I have had 6 of them! I particularly loved the color....you call it Blue and I call it Gun Metal Gray. It dazzles and does have a hint of blue when you look at it in the sun. I have one problem with this Corolla......when you lock it from the inside, which I always do, the lock is "under" the door handle. Not good! Otherwise, I love Toyota, I love Courtesy and I love the employees! Thank you Courtesy for coming into my life!