July 2016 vehicle purchase
November 5, 2018
Having serviced my Honda CRV with Janis Joseph (service advisor) for more than 14 years, this week we determined that it was time to (retire) my vehicle with 215,000 + miles. Janis led me to Jeffrey "JP" Parham, salesman, advising me that I was in "good hands." Indeed she was correct! I'd preselected the vehicle that I was interested in. JP" and I took it for a test drive! I was elated! "JP" showed me the operation of all of the "bells and whistles" of my new vehicle, leaving nothing to chance. I was then introduced to Sherri Pedersen Mgr., Jill Verbich-Customer Relations, made her way over to congratulate me, and Richard Smith, Finance Mgr. finalized things for me! The experience was easier than I'd anticipated and I would definitely recommend Napleton River Oaks for sales and for certain service.. I consider Paul in Service, my mechanic!