We love working with Helton. He knows his stuff and is very patient. Second car from him and probably not our last. Call him up for a great experience with a good result. Thanks!
When I was considering an Audi for my next car, a friend recommended the one in MV as "the best." I visited a few times and had great, positive, and educational experiences with Carter K, product specialist, and Michael S, the general sales manager. Every time I came to them with questions, they had answers. It is a super relaxed environment, they made the car choosing and pricing process smooth. And by smooth I mean efficient, productive, and simplified. I would have loved to have bought my next car with them. They offered to transfer a specific model/ color for me and honor the offer they made. Fate intervened, which is the only reason I am not behind the wheel of my first A3 right now. Audis are their passion at MV, and I recommend ANYONE who has ever considered driving one to speak with them first!
I just had the most unbelievable, remarkable, outstanding service of my life. A truck I recently purchased broke on me while pulling an RV for a planned vacation. Diane Boyd took care of my family as if she were the one going on vacation! She jumped into action and made the whole repairs process painless. I am still in shock. I am not accustomed to having people keep their promises, or do the right things just because they are right. I am used to excuses and justifications and meanness especially once a company has my money. But I am writing this to express my sincere gratitude and appreciation for the over-the-top level of service and care shown to me and my family. I highly recommend Texas Direct Auto and encourage others to give serious consideration to purchasing the extended warranty. Texas Direct Auto kept their word with me beyond belief. Thank you Diane Boyd!
CarMax Dulles - Now offering Curbside Pickup and Home Delivery Review
Good Experience
by Lauren from Leesburg VA
December 3, 2018
2.9 (17 reviews)
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
Val and Nadia are hands on owners and professionals in every way.
I drove 2hra each way to see the car the first time and drove back 2 days later to pick it up.
They are a zero pressure business with high quality inventory and extremely well versed knowledge of what they sell.
The financing was a breeze and the car was spotless when I picked it up with a full tank of gas. Very fair with trade in value as well.
I will recommend them to anyone.
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