Used 2022 Audi Q3 45 S line Premium for sale near Riverside, CT

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

Windshield washer sprayers are from 1970s only spray bottom half of window. Jerky when auto shifting, don’t feel turbo Overall Sporty car, fun to drive.

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

All the guys in the location were fantastic and made my purchase work for what i was willing to do. stayed late and were very professional

My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

Good service. I feel like they worked hard to finish the deal. Made appt. Saw the car, in a time where a good used car is hard to find I felt like the service was good

Adrian was super helpful with assisting me today. Very honest and transparent great car salesmen !

The service was incredible. The service advisor Stavros was super nice & friendly. The whole experience was wonderful. We would recommend them highly.

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

Very happy with my experience at Autoworld Kia Kia. Jeff was very helpful in getting my car back on the road. This was my first experience with them and will be returning in the future. I would highly recommend to others

Good dealership. I bought my car there. Nice people and helpful when you have questions about the car you want to buy. Have lots of Audis.

The Service Supervisor John P. is excellent. He always takes the time to answer my technical questions and service needs for my Audi A4. the service is always completed within the time promised.

Brought my A4 in for service last week. Brian helped me. Great experience I was provided with a loaner vehicle. Highly Recommend Audi Nyack to anyone in North Jersey or Rockland County!

The buying and finance went very smooth. The service advisors, I used Robert, were very knowledgeable. The service supervisor, John P, always helps me with my technical questions.

I brought my 2014 Audi A4 for its annual service. Our Service advisor was very good and explained everything that needed to be done. Everything was done on time and as explained. However it was pretty expensive.

brought my car in for service. It was a great experience. Everyone was so kind and responsive they even offered to pick my car up at my house for my next service. Highly Reccomend!

Overall customer service was great. They were professional and courteous. The finance department worked with me and was able to find me a creditor within an hour. Denise was friendly and helpful and also professional. I’m happy with the service I got.

Juan in service department negotiated a great warranty repair for me. All aspects of the service went smoothly and I was notified each step of the way. ⭐️⭐️⭐️⭐️⭐️

Wow! What an unbelievable experience. Rob Cece and the entire team at Audi Nyack were beyond helpful, friendly, and professional. I've been to many dealerships in many states over the years, and never in my life have I had an experience buying a car that I could actually call pleasant. You won't find any BS hidden fees and charges at Audi Nyack, they were transparent and honest with me about each detail every step of the way. Besides the fact that every other dealership in town is charging OVER msrp, yet they were able to work with me for an incredibly fair price. Rob in sales was incredible, knowledgeable, patient and kind, and it shows that he really cares about the customers and wants them to be in something that they love. I was not an easy customer, being all over the place unsure what I wanted, yet Rob patiently worked with me and got me into something beyond my wildest dreams. There's a very good reason that he receives multiple awards for top Salesman from Audi year after year. His passion for helping people and understanding their needs truly shows. I would be remiss if I didn't mention how excellent the rest of the team is as well. From the floor managers Furkan and Minas (hope I spelled those right), to Anthony in finance, and all the other sales people, they were all so friendly and helpful and just made buying a car there such a joy. If you're in the market for a new or used Audi, without a doubt Audi Nyack needs to be your first and last stop!