Used 2020 Audi Q5 for sale near Normal, IL

I have good experience with this dealership. Pro and cons: Pro: excellent customer service. Thank you Valerie Naval. She helped me and explained everything I asked her. Cons: Car needs to be prep for sale, deep cleaning or at least check it out for anything leftover from previous owner. But Valerie offer me reimbursement for detailing my car. Most of all if you don't like your car for any reason return policy excellent with out any hidden fees, check with your salesperson for details. I would recommend Carmax to my friends .

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

In and out within about an hour or so. Quick approval process and getting things set up, and of course having a car in mind speeds things along. Worked with me to get my monthly payments where I wanted and they were able to finance through my own bank at a great rate. Answered all my questions about the car and the loan, and took my old clunker off my hands.

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Thank you Asael Arruda for the best car buying experience I’ve had. This is the second time in 2 years I’ve work with him and both times there wasn’t any pressure, purely relaxing. He explain all the features clearly and didn’t do the typical Car Salesman dance. He made everything transparent with no surprises.

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

Great customer service Got a really nice truck for a great price Helped me get the best deal available

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

The best dealer ,The best place to buy a car. The people who work there are very professional.

Great salesman that helped us! He was very knowledgeable about the product there. Great experience!

I bought a 2022 F250 from Blasius South, Victor C was great to deal with, the whole interaction was flawless, id definately come back again, very happy with my truck

Just bought a 17 jeep from them price was extremely fair and the staff was beyond helpful no pressure to buy and went above and beyond to answer questions to make sure I was happy deff satisfied

Best service I’ve ever had. Tyler Sullivan was very helpful and made sure my Cadillac is running like new. Thank you.

Really great job by the staff at Jaguar South Orlando. Kept us up to date with the service/repairs and did a quality job! I would recommend them to new customers!

Luis was very helpful and Jake made the paper work smoothly for me. I was just checking the car out, but they made work for me so I went for it. Much appreciated the new car

Excellent Car with Comfort, Style, and Outstanding Service I recently purchased a 2016 Honda Accord EX-L, and I couldn’t be happier with my decision. Not only is the car fantastic, but the buying experience was smooth and enjoyable, thanks to Elman, the salesperson who assisted me. The car itself is a perfect blend of performance, comfort, and style. The 2.4L engine delivers smooth acceleration with excellent fuel efficiency, making it ideal for both city commutes and highway trips. The CVT transmission ensures a seamless and comfortable driving experience. Inside the cabin, the premium feel stands out. The leather seats are not only luxurious but also extremely comfortable, especially with the heated feature. The dual-zone climate control is a thoughtful addition that allows for personalized comfort. The technology package is impressive for a 2016 model. I love the touchscreen infotainment system, Apple CarPlay, and Android Auto for seamless connectivity. The advanced safety features, like lane-keeping assist and adaptive cruise control, provide added peace of mind on every drive. As for the exterior, the sleek, timeless design of the Accord EX-L is a head-turner. The LED daytime running lights and stylish alloy wheels enhance its sporty yet sophisticated appearance. I also want to give a big shoutout to Elman, who made the buying process truly enjoyable. He was professional, knowledgeable, and patient throughout. He took the time to answer all my questions, explain the features, and ensure I was confident in my purchase. It’s rare to find such excellent customer service, and Elman went above and beyond to make sure I had a great experience. Overall, I’m thrilled with my 2016 Honda Accord EX-L and highly recommend both the car and working with Elman if you’re in the market for a vehicle.

Buying my Telsa from Performance Nissan was fantastic, thanks to Naej Charles. He patiently explained all the car's performance capabilities and showcased its unique features, ensuring I made the right choice.

This is my 6th BMW purchase d from this CarMax. Because of the Pandemic, this process is a little bit hectic. Lots of steps now to complete the purchase. The employees have to work a lot more to protect both the Buyer as well as the CarMax employees. I waited around a lot before I was able too complete my purchased. I was ok with that though as it was done for my safety. I would still come back again for any further purchases. The end result sent me home with my new 2016 BMW M5. I’m happy. Thank You!!

I have had my 2018 F-150 serviced there Chaz is the main service guy i work with, but I got Ashley and Zackary. Been to other dealerships this by far the best in colorado since 1992 and Ford has all i have purchase from.

We actually traveled four hours to this Chicago used car dealership that listed a lot of used model X's, drove a couple, then found out that they will personally inspect a car and give us a high-quality video walk around and deliver to us for $350 [chicago to 49417]. Nader was very helpful and patient. So we went home and kept checking online until that dealership listed the car with all the options we wanted, then got videos via txt, called back and asked some basic questions, then bought and had it delivered. They also helped us navigate the intricacies of an interstate purchase. We also learned that model X's move quickly, Driven Auto dozens of cars per week if not more, so when you see it you better pull the trigger quickly

Recently purchased a car from this dealership. My experience was very smooth. BJ is the BEST! Purchasing a car from out of stated can be stressful but BJ made my experience so smooth. He was very professional and communicated with me throughout the process as he stated he would. BJ made sure my car was ready for transport when the transport arrived. This was by far the easiest car buying process ever. Thank you so much BJ for all of your help.

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

Bought a Porsche Cayenne from Carbox - Adnan and Dave were great. I wouldn’t hesitate to buy from there again.