New and used 2025 Audi Q5 for sale near Norwalk, CT

Very smooth transaction. Arrived at price over the phone. Drove the 3 hrs to Bendm viewed the car, they checked out my trade and I was on my way back to Portland in 2 hours.

AMAZING SERVICE DEPARTMENT!!! I start off with those three words so even if you don't read this whole review you get the point. We were traveling through Augusta GA after evacuating from hurricane Ida that had just devastated the New Orleans area. All warning lights popped up on the dash of my 2016 VW Jetta SEL and the vehicle went in to limp mode. Zero power over 35mph. On top of the destruction of hurricane Ida back home in New Orleans now I have a car that just basically gave up on me. The already pit in my stomach became even larger and only the worst case scenarios were going through my head now. A Google search leads me to the amazing team at Gerald Jones Volkswagen and the magic begins. Expecting at least a two or three day hotel stay in Augusta my service advisor Charles Davis takes me in to his service drive and assures me that everything will be alright and immediately puts one of his top techs named Mr. Chris on the case. Turns out it was as simple as a wheel speed sensor that the parts specialist Candace Betsch had sitting on the shelf in the parts department. While waiting on my vehicle to be repaired and strolling through the new car showroom I was greeted by the nicest young lady by the name of Vickie McPhee who introduced herself as the General Manager and was just as sweet as could be making sure that I was doing okay with a true concern about our safety during this hurricane evacuation. She even went as far as to introduce me to one of the owners Mr. David Jones and we had a great conversation as well. Next thing I know my service advisor Charles was standing next to me telling me that the speed sensor had already been replaced and my vehicle after being washed and run through quality control was ready to go. This my friends is one heck of a car dealership that has employed a team of people that truly care about their customers no matter where they are from or what dealership the vehicle was purchased. Keep up the good work and "job well done!"

Kris was very helpful and understanding of my needs. Dealership had several options for used vehicles and priced right. The paperwork and buying process was one of the easiest and fastest I have seen.

I had my car towed last night after hitting a pothole and popping my tire. Called Audi Memphis and talked with Tracy this morning. Tracy indicated service was very busy but he would do the best he could to get me the same tire for my car. Tracy scrambled and got a tire that would normally take until the following Tuesday. He also made sure a recall was fixed on my car. Thank you for going above and beyond to get my car back same day after a last minute drop off.

Just purchased our 6th or 7th Cadillac from Roth. Bill Bond has been our salesman each time. Thanks, Bill. Roth has the best service department.

LaSuonda was amazing, courteous, helped us find the perfect vehicle. Her contact and information were perfect. We will definitely return to buy our next vehicle from Gurley Leep!!!

Marko Baxter was an amazing resource in helping us purchase our 2020 sprinter van. We are located in California and placed a lot of trust in the dealership, considering we bought the van site unseen. He was extremely responsive and assured us of the process. Julie Budwig expedited the paperwork and helped with getting finances arranged. The shipping company Marko recommended got the van to us in under two days. When the van arrived we were very pleased. There were a couple minor issues that needed repair and both Marko and Aaron Pfeifer in the service department worked with us and our dealership in California. We are so pleasantly surprised with how smooth of a process this was and how professional and trustworthy the people at Zimbrick are. Makes us want to move to Wisconsin (or at least visit)!

If I could give the customer service experience more stars, I would! Highly recommend working with Mark Donahue for any Audi needs. I was trading in my A3 for an A4 and Mark took the time to answer all my questions and show me the upgrades that I wasn’t used to (it was very late in the day too). Very impressed with all the staff and will absolutely be returning in the future.

Staff was knowledgeable and made the process very easy. I worked with Jarred through everything, he was fantastic

We just purchased a new 2022 RDX from Clinton Acura. What a great experience!! The staff was amazing especially Mike the general manager and Matt our sales person. They could not do enough for us. Greatest car purchasing experience ever.

Brought our 2018 Q5 in for service for a door lock sensor and a problem with filling our gas tank. We had purchased the car a couple months earlier. We were concerned that we had these problems so soon after purchase. The true colors of a dealership come out in times like these. To our delight, we were not only treated wonderfully, given a loaner, but all repairs were taken care of!!! Thank you to our salesperson, Allen Parsons, the general manager, and the great service department for the efforts on our behalf. We will be loyal customers forevermore!!!

Great customer service, Wayne from the sales team did a great job and was extremely knowledgeable and professional. This experienced team was fast and efficient and I was in and out in a few hours with my new truck