I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I bought a 2000 Chevy Camaro from West Coast Auto Enthusiasts. The ad for my vehicle was very accurate, honest and thorough. I bought the car based on photos and a vidio, the description was spot on, Todd was great on the description. I live on the east coast and trusted WCAE add. When the car was delivered it was better than I could have imagined. I would buy from Todd and Sydney again and again!
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Kyle, Joel and Riley are the dream team of car salesmen. They were all incredibly friendly, eager to help and great at what they did. They were able to get me the best deal for my trade in, made test driving and financing easy and were very open and honest through out the entire transaction. Would definitely go back again next time I need a car!
I live in Chicago & the dealership is in Portland, Oregon. I told Mr Marcus De La Rosa that I was seventy years old plus, I really wanted the car. He arranged the shipping of the new car to me and the old one back to him. Papers were overnighted to me and returned by US Postal Service. The experience was so enjoyable, that I am back again. Hoping for the same thing, or even close.
I was shopping from out of town. I spoke with Sami over the phone, then had my friend take a look at the car before I bought it. Sami was honest, and the car exceeded my expectations in every way. Sami is responsive and honest. I will certainly be in touch w/ him when I'm in the market again.
"Sami (the owner and Lynette his associate)gave me the best experience in buying a used car. I live in Everett WA and saw his ad in cars.com. I called Sami, asked him a lot of questions and he answered them all. His expertise in describing the vehicle I wanted encouraged me to drive to Portland, OR ready to purchase exactally what I had envisioned. I give this dealership a 5 star rating! Satisfied customer Tom
I recently purchased two C class Mercedes for my wife and I. The experience went very well. The owner, Sami worked with me and my financial institution to make the process go smoothly. He made sure that we were happy and left with a great detail job on both cars. Thank you
After searching long and hard, I was fortunate enough to find the car I wanted at iDrive Autohaus. The moment I walked in, I could tell this was going to be a different car buying experience. Instead of feeling like I was being put through a game, I felt as though I was dealing with a friend. Sami was open, honest, and didn't put any pressure on me to buy anything. Lynette kept my kids busy with Christmas coloring and even hung up their finished products. If you're looking for a BMW, Mercedes, or Audi, you only need to look here. My experience was so positive, I encouraged my dad to go in and look for his car, too.
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 21, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Scott Bowman has helped with two new Audi's, and both experiences were painless! Scott steered me into the right vehicle(s) at the right price without any haggling! I will work with Scott again when the time comes. Thank you Scott!
5,000 mile gratis service. Investigate a couple of issues.
by Jerry from DealerRater.com
August 1, 2018
Edward Swift was attentive and professional. He demonstrated concern for the two issues I presented. As this was only an oil change and inspection, there isn't much to relay. Having access to a new Audi service loaner was a pleasant bonus. As was having my vehicle returned shiny clean and vacuumed. In summary, I felt pampered by the Audi Wilsonville service department and I would recommend them to any Audi owner.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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