Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
Our time at Audi Mentor was short. After finding the right car to purchase, we had an associate come out to help. He was helpful but seemed uninterested as he had another buyer arrive halfway through the interaction and left us. Not much wiggle room on the price.
I had a great experience at Mercedes-Benz of North Olmsted. Everyone I worked with was very friendly and helpful. Shawn did everything possible to make sure I was happy and comfortable with the deal. He was very patient and I didn't feel pressured at any point. I would definitely recommend Mercedes-Benz of North Olmsted and Shawn Blum.
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
I felt the team was very friendly, but not all team members were personable. Some of the conversations to pass time didn't feel sincere. Also,process for financing took much longer than anticipated. But wasn't terrible. Otherwise, the overall experience was cool. Facility was worthy of the Audi badging.
Purchased a 2018 A5 from Bedford. The Good: Terrel was easy to work with, no pressure. Sales manager gave me additional cash off. The Bad: No second key on a CPO. This should not have happened, told they have to order one then drive my car 75 miles back to dealership to program key. Finally, paper work never handed to me, still waiting after 1 week. Love the car, but buying experience was average at best. Too many details fell between the cracks.
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