Used 2019 Audi Q7 for Sale in Beverly Hills, CA

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

A nice vehicle with great quality and interior, handling, and performance that only audi has. The q7 has a nice comfortable ride and a good selections of different driving modes to fit any individual mood.

My old service rep had moved on so I was recommended to Blair - and while it???s hard to replace a 10 year service relationship I???m pleased that Blair was there. He was outstanding in his enthusiasm, communication and problem solving. His understanding of my vehicle and the technology in it was first class. He took time to explain things, told me anticipated costs and when things changed as they always do with services - was clear in explaining what the issue was , how it developed and what can be done to fix it. He game me options and recommendations but didn???t force anything on me. I will be returning to see him again and would not hesitate to recommend him to anyone else. Great job and greet service.

This car is beautiful, met all of I needs. Comfortable, spacious and elegant. With leather seats, great interior desing and excellent performance. It is perfect for me

Was out shopping for a new car and had gone to a lot of different dealerships. Until I met Artour and Ark at downtown Audi. Amazing people to work with. It's rare to find honest people I'm the car industry. Will recommend finding then if you are shopping for a new Audi. 5 star service all around.

this car have everything I need, Lots of Legroom, Big from Inside but compact and sweet from outside. fully loaded with safety , best headlights and best technology packed car. this SUV is fit for all type of Family and even for off roading .

Best car buying experience I've EVER had. Ash was great. He is a man of his word and made sure everything was smooth for me. He kept his word all the way to the end. Keyes Audi had an awesome 2013 Kia SXL, fully loaded for the best price. The price and car were so good, that another customer tried to buy the same car immediately after we returned from the test drive. But Ash fought for me and for that I am so thankful. I'm so happy with my car and special thank you to Ash for making my experience AWESOME. You are the best!!!

Consumer Reports said this is one of the best SUV and after I had a test ride I agree that the Q7 is the best SUV that money can buy.

My initial query for a new S4 was submitted online. Helen Stredder promptly responded in a way that made me feel wanted. She organized a test drive with minimal delay and, before I knew it, we were talking figures. While she did make a competitive offer, I still did some more research and after telling her what I was able to get elsewhere, she matched it, which really suited me, as the other dealer was MILES from where I lived and Santa Monica was more or less just around the corner. So, in a matter of a few days, I'd gotten the deal and car I wanted. It all went so smoothly. Thanks to Helen, Steve (the tech man, who gave a tutorial on the S4's features), and Michael (the finance guy).

Spent several weeks researching SUVs and was down to Audi and Lexus but went with the Audi Q7 because of extra cargo room and options.

I just wanted to tske the time and thank Zareh Ploozian for his tremendous service he provided to me and my famiky. His willingness and patience to maintain our satisfaction throughout our experience proved that he wad the right man for the job. We were not exactly the easiest to deal with so THANK YOU. And yes, we absolutely love our new car and the new car smell!!! Highly, highly recommend Zareh and Santa Monica Audi. Next lease I'm definitely coming back. Thank you once again Zareh!!!

I would buy it again but very disappointed that the QI charger will not fit any phone. The engine stumbles - we hope it is a software fix

Love the modern and bright new facility. Snacks, water and coffee available while you wait. Plenty of plug ins to charge your computer or phone. Friendly and helpful staff!

This SUV meets our expectations and lives up to its reputation . Its features are great and I would recommend them for all drivers. The cargo space supports are needs.

We went in to test drive an Audi A4 because my wifes BMW was too much to lease and we thought Audi comparable, It was even better and the deal we got was amazing...so amazing that we couldn't say no and we had to get the car that day.. Sarsi Kazimi helped us out and it was all non-rushed and he answered all of out questions and made the numbers work for us. We were very happy with the car we got and even happier with the service and the whole atmosphere of the dealership. It's all very modern and sleek. I think we just turned into Audi people. Make sure you see Sarsi...he can make magic happen.

The Q7 handles extremely well and is super comfortable driving. The interior lighting during the evening is amazing, but most importantly, the vehicle has excellent leg room throughout.

blair pritchett provided me with the single best service advisor effort i have ever experienced. blair pritchett was informative, knowledgeable, honest, and worked very, very hard to give me the comprehensive "big picture" for rall equired repairs while remaining sensitive to my circumstances. as as a result, he now has a client for life! thank yoy mr pritchett! - geoffrey straniere

Great car for many reasons, performance, quality, comfort. Feels safe at any speed in all conditions. Technology is great once you figure out how to use it all. Love the performance the best, this car handles great for its size.

The best used car dealership ever. Nice and friendly staff. They have a collection of nice cars and you will find your dreamcar there. Recommended 100%.

Comfortable, fits family cargo needs with plenty of performance for my liking. As the ergonomics and technology continue to evolve, Audi continues to lead. But most importantly, he "ride" is superb.

Thank you sooo much MIKE YANG for the amazing service you gave my family today! We came into the dealership honeslty just took look but Mike sold us on an amazing car and really took into consideration on what I wanted as well as what was best. So i thank you so much for such an amazing experience and definitely would recommend people to check yall out!!!

This is our first Audi and it is an exceptional car all the way around. All of the reviews we read have held up. It's worthy of all the praise.

My car has everything that I wanted. Still learning about all of the features and functionality. Rides like you are floating on air. cars.com allowed me to make comparisons and make the right choice.

This car is a joy to drive, smooth and comfortable, responsive to my inputs. Well built with quality material. Lota extra features to make driving easy.

Been wanting to buy this car for awhile. Super happy that I did. Such a well made, well thought out vehicle. Looks great. Drives great

John Garcia did a great job welcoming me and checking EVERYTHING on my car! I came in for my first oil change and he went further to adjust my hood on my car and replace my battery in my remote control. Thank you John!!!! Also, the gentlemen that came out to assist, awesome! Thank you! Peggy Winfield

This vehicle is far superior to the other premium cars I investigated. Although a little more expensive there is certainly enough value to justify the price.

We had a wonderful experience again at Audi of Beverly Hills. We are going on a trip and at the last moment wanted to have our car serviced, They fit us in. Since they had already committed their loaner cars they had one of their staff drive us home (it was only about a mile). They were able to complete the job on that day. Our service manager, Ken Kritzer, kept us informed of the progress, and called in the afternoon to say that the only extra thing he suggested was to have the tires rotated and the car would be finished by 5:00 PM. We trust Ken completely as he has been our service manager for over 20 years. He has been especially helpful at showing us how to use the advanced technology of the car. Recently, when we couldn't figure out how to turn off the 'need air in tires' warning after we had put air in the tires, even though very busy, he came out to the parking lot, solved the problem, and showed us how to handle it in the future. I wouldn't take my car anywhere else. Courteous, helpful, and service you can count on.

Put on 5000 miles in July and couldn't be happier, great MPG's and comfortable! Very stylish Ink Blue with Parchment leather. Would highly recommend. Traded a 2015 BMW X5.

I leased my car from Artour a few months ago. He made the buying process so easy. Very knowledgable and not pushy at all. Great person to buy a car from. Would recommend him 100%. Months later he also took the time to set up all my service appointments and made sure I was taken care of. Ask for him if you are in downtown.

This is one of those cars that continually brings a smile to your face. All the little things you keep discovering it can do add up to a great vehicle. Plus, it has 7500 lb towing capacity. The thing has got power.

Great buy love the styling the fact that it's so much room inside and the quality interior is the best hands down the best vehicle I purchased

Service manager, Eric Smith, went above and beyond to accommodate us. Responsive, courteous, and professional, Eric and his team made sure our needs were met. Audi should take note of this exceptional, customer focused approach as a role model for all of their other dealerships. Great job and thank you.

Having owned a 2011 Audi Q7 in the past, I expected a great riding solid SUV in the re-designed Audi Q7. The interior is definitely very nice and luxurious. Controls are easy to use and the quality of materials appears to be very high. The seats are the most comfortable I've ever sat in. They sometimes don't hold you in place when taking a corner on the faster side, but they are definitely comfortable seats to sit in. Interior space is good, however I was expecting a larger trunk space in the re-designed Q7 given that a common complaint about the previous gen was the trunk space, but it is good enough for Costco trips and trips around town. The ride is smooth and quiet. Power is more than adequate. As far as the quality, my car was in the service department for about a month and a half total in the first year. First issue that caused it to be in the shop for over a week was that the paint had sap etching all over the hood and top of the car. This was the dealers fault for parking it under trees, so not an Audi specific thing. When I bought the car, the shift lever leather was scratched, so that had to be replaced. The rear bumper was out of alignment by 1-2 mm on the left side, but it seems to be an issue with a lot of the Q7's. Homelink worked for a week, then would need to be re-programmed so the entire unit had to be replaced. It was replaced and working, but it doesn't work like the original one did. Instead of being able to program it by holding your remote pointed towards the rearview mirror, I now have to go to the rear of the vehicle and get it close to the HomeLink transmitter. Not a big deal because you only do it once or twice, but it sucks that it doesn't work the way it did before the repair. The driver seat started making a clicking sound about a week after taking delivery and it never went away. I bought it up to the service dept, the service manager heard the noise for 5 minutes straight, and they ended up saying they couldn't do anything about it because it might just be a characteristic of the seat. A year later I brought it back and they finally sent it up to Audi Corporate and they replaced the entire seat frame. The clicking seems to have gone away, but they did a horrible job of putting the seat back together. Multiple items needed to be fixed included the plastic seat cover on the rear of the seat, the plastic trim on the left side of the seat, the leather had to be re-installed correctly around the headrest, plastic clips had to be re-installed correctly around the base of the headrest, and now when driving around corners I can feel the leather slipping from side to side slightly like it wasn't attached quite right to whatever it's supposed to be to keep it in place. The driver seat trim around the seat controls had to be replaced because it would squeak every time I got out of the car. The panoramic roof had to be fixed due to rattling. Headliner had to be removed twice due to rattling and in the process the headliner was scuffed up in multiple places. The car would pull to the right after only 3k miles. The tires were apparently to blame so those had to be replaced. The passenger front window rattles occasionally. The service department has taken care of most of the issues and the car itself is great to drive. So overall I'd recommend the vehicle, but with a warning that you may have some headaches getting some minor issues fixed.

Always a pleasure to visit Andrew at Audi of Beverly Hills. Great facility, wonderful customer service and I love my Audi. It's really a reliable vehicle.

Wish I purchased one sooner.Great on fuel.comfort and style.Feel very safe in it.Roomier than it looks.Incredibly smooth ride.Would buy again.Wish it was priced lower though.