Our time at Audi Mentor was short. After finding the right car to purchase, we had an associate come out to help. He was helpful but seemed uninterested as he had another buyer arrive halfway through the interaction and left us. Not much wiggle room on the price.
Fun to drive
by Frank from Wallingford,PA
December 28, 2018
Great car for many reasons, performance, quality, comfort. Feels safe at any speed in all conditions. Technology is great once you figure out how to use it all. Love the performance the best, this car handles great for its size.
Jonh in service, along with other staff are terrific! I love this dealership, they have serviced my car for 12 years and never was I ever disappointed. Had my Q7 serviced on 11/26 at Audi Bedford OH. The cars are luxurious and the dealership, service, etc. is a direct reflection of what you’re getting when you buy an Audi- 5 Diamond Rating-GM
by JaneDenver from Denver, CO
December 26, 2018
Had been driving a GL550, the Audi Q7 far exceeds that car!! It is sturdier, handles excellent, better in the snow and has great technology. Very comfortable and has plenty of room for luggage, skis, extra passengers (in the third row), etc.
Purchased a 2018 A5 from Bedford. The Good: Terrel was easy to work with, no pressure. Sales manager gave me additional cash off. The Bad: No second key on a CPO. This should not have happened, told they have to order one then drive my car 75 miles back to dealership to program key. Finally, paper work never handed to me, still waiting after 1 week. Love the car, but buying experience was average at best. Too many details fell between the cracks.
I felt the team was very friendly, but not all team members were personable. Some of the conversations to pass time didn't feel sincere. Also,process for financing took much longer than anticipated. But wasn't terrible. Otherwise, the overall experience was cool. Facility was worthy of the Audi badging.
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