2019 Audi S5 for Sale

I was greeted by John Phillips after two minutes of stepping foot in the dealership. He immediately offered refreshment as we sat at his desk to discuss my options. Once he figured out that I was looking at a Jetta we discussed the different models, and what was important to me in buying or leasing a vehicle from them. I was able to test drive 2 cars outrightly with him, a 2017 model and a 2018. He explained the differences and benefits in each car as I test drove. When we went back to his office we both had a better understanding of what I didn't want, so he began to offer different options in concerns with leasing/buying all the way down to interior color. He then took me to look at one last car on the lot, and before I even got in the drivers seat I knew that was the one I wanted!! I drove that one for a longer drive, and when we returned to his desk we began to more seriously discuss details. 3 days went by for me to think about it, and after a few phone calls back and forth, he was able to offer me an incredible deal, even matching the price for the same vehicle at a different dealership. The day I went in to lease the car, there was an intense snow storm and as a customer it was nice that he was willing to come in just to seal the deal as he knew I was in a time constraint of heading back to college in Connecticut the following day. It was a pleasure working with John Phillips and I would absolutely recommend he, and the dealership to anyone looking to buy or lease a new car. Thank you!!

I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.

The reason I went to Stephen Wade was that a friend had advised to go there and ask if they could match a pending deal for a Ram truck that was offered by a dealer in Phoenix. That deal had seemed to good to be true - a chance in a lifetime. But timing and circumstances made it difficult to make the drive to Utah and I was not certain that this dealer would honor the price of the 2017 Ram and the trade-in they had offered for my truck online So I drove the short distance to Stephen Wade and they spent a lot of time with me - talking about trucks and cars and rebates and looking for available vehicles on their lot that came close to what I had in mind. And they opined that maybe the deal in Phoenix was just to attract customers and not valid. What they did was locate a 2017 Ram truck, base model, that I liked and said they would order it and gave me a good price,. And they checked out my truck and told me the amount they would offer for that trade-in. I was disappointed at the trade-in value. I had not cleaned it up and cleared out my stuff because I was not really looking to buy - just checking them out. But I liked the truck - as it appeared on paper, having tested a similar truck - so I accepted and we began the sale process and then it appeared that truck was no longer available. They located another of the same model with a more amenities at a higher price. I did not care for the extra features and I wavered - and they lowered the price and added rebates and it came to almost as good as the tentative offer in Phoenix, and by this time I was excited about getting a new truck. So I accepted and signed the papers. Then I regretted the decision since it will put me farther into debt and the Veterans Administration has decided to ignore some medical expenses for surgery by a doctor outside the VA. which I had expected to get them to pay. A friend advised me to go back to Stephen Wade and tell them I want to cancel the deal because it was not a good move for me financially. I did so. They told me there was no 3-day window to return a new vehicle in Utah, as the friend has suggested. But they worked on it and came back with an offer to effectively raise the trade-in allowance on my old truck and refund the increase in cash. I figured I could use this to make a couple monthly payments on debts and by then my situation would be more stable and so I was happy to accept. Then the truck arrived and I cleaned out my old truck and drove there and made the exchange. They took some time to explain features of the new truck, changes in technology that I will take time for me to get accustomed to. And they have called me since to check on how I am doing with the new truck. Mostly I am pleased at the amount of time and trouble they went to get me comfortable with the truck and the deal. And I love the truck.

I have been having my two Audi's serviced here since 2014. Everything in the process from first call to final pick-up is exemplary. Every care specialist is efficient, courteous, and knowledgeable. Sal and Phil are just great and in the past Jennifer was outstanding also. Service plus the Audi's themselves make a brand package that's hard to beat.

Overall experience was amazing! Jimmy McMillan is a phenomenal person and awesome salesman! Go check him out!

I was having a problem with my Audi Connect, and after speaking with numerous people over the phone (who could not seem to understand what was wrong with the system), I decided to head over to the DFW Audi dealership. I spoke with Ruby Rodriguez, the Tech Specialist. Not only was Ruby extremely friendly, she was also very eager to help in any way that she could. After taking the time with me to walk through every step of the set-up process, we also were unsuccessful in getting the system to work. I mentioned to her that the Audi Connect technical support team was sending me a new SIM card, and I should receive it that following Friday. Ruby right away mentioned to me, that as soon as I receive the new card, to come back to dealership and she would set this one up from the start. Once I received the card, I came back to the dealership, and just as Ruby mentioned, she walked through all of the steps that she normally would to set up an Audi Connect account. Unfortunately, it still did not work. Ruby never got frustrated, but instead became more inquisitive. Her persistence eventually got us to someone on the Audi Connect dealer support team, who was able get everything to work perfectly!!! I do not think I have ever received customer service like this before! Thank you Ruby and thank you DFW Audi for the way you treat your customers! It truly makes a difference!