Used 2022 BMW 228 Gran Coupe i xDrive for sale near Cresskill, NJ

Words cannot BEGIN to describe the incredible experience I had with Jabir! I purchased a car online from Kentucky and EVERYTHING on his side was thorough, patient, informative, and he made SURE I got the car I loved! Working with Jay (Jabir) felt like a family friend. Between the video call, countless text messages, emails, arranging transport from NJ to KY~He made it happen! The ONLY reason I wish it would have been an in person experience was to give him the BIGGEST hug for taking such great care of me and getting a BEAUTIFUL CAR! Thank you! Thank you! Thank you!

When I first arrived they promptly located the vehicle I was interested in, this was surprisingly comforting as the two previous dealerships I visited only catfished me into coming in, only to try and sell me a different vehicle than the one listed on cars.com . Overall I am pleased with the outcome and I did purchase my vehicle there as well as traded my old one in. Andrei who helped me was very knowledgeable about the process and helpful. I’d recommend this dealership avove others.

My trade-in value was fair, and I found a good used car here. The sales process was efficient, though I felt the detailing on the car before pickup could have been a bit more thorough. Still, a solid purchase.

Dealership made my purchase so easy huge shout out to Oliver took amazing care of me I’d highly recommended him

Adrian was super helpful with assisting me today. Very honest and transparent great car salesmen !

Claro, Good cars, no pressure. They let me look around without hovering. When I was ready to ask questions, someone helped me out without trying to push anything. It was a comfortable experience overall.

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

5 star experience with Rallye BMW and John Botti! John went above and beyond in every possible way. I reached out to him back in April to inquire about pricing/availability on the X1 and X3. My fiancé and I both wanted to switch to BMW when our Audi and Honda leases ended. John promptly answered my initial email within an hour, and subsequent to that first email, I think we have over 200 emails in total. We went through options and pricing, and then John had me custom build the cars we wanted through BMW's website. The deal he came up with was amazing for the 2 cars. Audi could not even come close to matching what he was giving me (and I was driving a fully loaded Audi Q5). We sent the build codes over to John and then he called me and went through each and every feature on both models to make sure we had everything we needed and nothing we didn't want. We talked through it all and decided on the final builds. John then placed the orders for us. He kept in constant communication with when the cars were scheduled to arrive and notified us once the cars were in. The process was completely seamless. We met with finance manager Charlie when I got my X3 last week, and met with Hassan today when picking up my fiancé's X1. Both managers were professional and easy to work with. We were in and out of their offices in 10 minutes. The genius guys showed us how to use and set up all the features, pair our phones, etc. Everyone is wearing a mask at all times. When you enter the dealership you have to fill out a form regarding COVID and sanitize your hands. They offer a box of "clean" pens. Once you use the pen, you put it in the "used" box after. They are definitely taking all precautions and safety measures. I can't recommend BMW enough. I drove a fully loaded Audi Q5 for 3 years and it truly does not even compare to my fully loaded X3. The X3 handles incredibly better on turns, accelerates better, and the interior is far nicer. The CarPlay connects wirelessly and the use of the entire system is seamless. I honestly didn't know how to use half of the functions on my Q5 for 3 years. The X3 is a superior car and I am so happy we made the switch to BMW! Thank you again John Botti- you are truly the best. Customer service was certainly above and beyond anything we could have expected.

I had a great experience with my time at Masters. I was assisted by David and I must say he was a excellent salesman. He was very patient and understanding of my needs while shopping for a new vehicle. He’s prompt with his responses and is always available to answer any questions. Highly recommend him to anybody inquiring to buy a new car. Great thorough guy all the way around.

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

Georgiy provided professional support in choosing a car, providing all the necessary details and information that helped me make my decision. Thank you for the good service.

Great staff. Helped me get a spectacular deal on a used car. Would highly recommend this dealer to friends and family.

This is a fantastic dealership. The service department is top-notch, any problems I have ever had they have been very accommodating.

Imagine our predicament. We live in a small community in the foothills of the Adirondack Mountains in upstate New York. Our neighbor and his wife purchase low-mileage vehicles from dealers throughout the Northeast, then diligently repair them until they are roadworthy once again and ready for purchase by local folks. My wife, another neighbor and I often bring the vehicles home. Monday afternoon we were driving north on the Thruway with a Ford F-150 we had just obtained from a dealer in Wayne, NJ when we noticed the left front tire losing air. We pulled over, discovered that the spare had no air in it, prayed, and decided to try to make it to the next exit. We proceeded slowly for miles in the breakdown lane and made it to the Harriman exit at last. Spotting a Walmart sign, we made for it. It was too far. The tire split just as we pulled into Orange County BMW's parking lot. What a "kettle of fish". Surrounded by so many shiny, premium new autos, the sad F-150 was so out of place! We shuffled disconsolently into the office and a young man jumped up to greet us. "What can we help you with?" he asked. "We are looking for a Good Samaritan," I replied. "Let's see what we can do," he responded." His name was Michael Pussilano and he indicated that he was "on loan" for three days to Orange County BMW from his own Mercedes dealership. He walked out into the cold to survey the damage, then assured us they would take charge. He then invited us to make ourselves comfortable in their waiting room. Their waiting room was warm (so welcome after spending time outside in the bitter wind!), spotless, well-lit, and featured an interesting array of magazines, classic models, accessories, and clothing. They worked on the old Ford for over an hour. Presently, Michael returned with a tire wrench in one hand and the spent cable lock from the Ford's tire carriage. He apologized because they had had to cut the cable (a necessity with ANY truck subjected to over 30 minutes of New York State's overly-salted winter highways!) and cautioned us to tighten the lug nuts on the freshly-installed spare tire after a few miles, for safety's sake. I reached for my credit card and received the shock of my life. What did we owe? "Nothing," Michael stated, "this was a complimentary service". We had found our "Good Samarian". What more could I say? None of us will ever forget the kind, thoughtful, efficient service that we found at Orange County BMW. Thank you, Orange County, for so kindly getting us back on our way. And thank you, Michael Pussilano, and everyone who laid a hand or wrench on that old Ford, for reviving our trust in humanity. Very sincerely, Brian Smith

My experience with Orange County BMW was outstanding!!! I am truly impressed by the level of customer service Eddie provided; he really is the GOLD STANDARD! I would highly recommend him and his entire team when considering purchasing a BMW.

Today I picked up my new 2022 330i xdrive with the M-Sport package.....nice! I was fortunate to have Nectarios Aristidou...aka..Nick, who is without a doubt, a great car salesman. He helped me order my new car directly from the BMW manufacturer in Germay....without any preasure. The dealership bought my 2019 530i xdrive and applied the equity towards my new lease. Overall, I would recomend going to BMW of Freeport for a new or pre-owned BMW....and don't forget to ask fo Nick.....

Marcus was very helpfull , profesional and closed the deal in a very short period of time. We are very happy with the service .We are very happy with the car that we purcese. The car reach our expectations and we will be back soon for another car at this dealership

Nelson helped us very easily end an old lease and set up us beautifully with another. Nelson was very respectful of our needs and didn't try to push us into anything that we didn't want. He made the whole process painless and made sure that we were set up in the car before we left the dealership. Went in late on a Saturday and by Monday, we drove off in our new car. A++