Used Mercedes-Benz A-Class for Sale

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

In the month I've owned this car it's had exactly zero problems or issues. I find the balance between ride and handling to be excellent, the power to be more than enough for my daily commute plus that extra turbo excitement when the weekend comes. I work in tech, yet even I'm impressed with the amount of technology Mercedes put into this car. The MBUX system does more than the average person could ever want while being extremely easy to use. So far I have a feeling this is going to be one of the best cars I've owned.

David McNeil is a great Service Advisor. He is trustworthy, empathetic, works with integrity and will point you in the right direction. Cierra is OK, too.

Quality .. Quality .. Quality ., thats the way at Alexandria Mercedes. Always they strive for perfection. I highly recommend Jack Linderman (Kinder man is what i call him) because the service is so personal and he strives for perfection. Really .. I ¿ my mercedes and I wouldn't give it up but to Jack. Although the others might be great .. Why should I try someone else.. ¿ the coffee machine .. Even the receptionist is well trained and knows to solve minor issues .. Great place to service your beautiful car ..

Rides nice, dashboard is to die for, all the bells and whistles😃 fun to drive! Comfortable seats, plenty of head room in back, lots of trunk space too!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

This is my third Mercedes, and by far my favorite. It has all of the bells and whistles at my fingertips - literally - the technology is amazing. The car is so comfortable; I absolutely love it!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The car meets my need and for safety reasons. I love the touchscreen and other neat features. The car drives very smoothly. The car is awesome

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I had a remarkable experience working with Jason Rayner from Mercedes Benz in Silver Spring. He was very professional and helpful and went above and beyond in helping me find the right vehicle. Customer Service is their top priority and I will definitely recommend this dealership to friends!!!

This is our 4 Benz. We have purchased the last 3 from Mercedes Benz in Silver Spring. Why? Because of the quality customer service we receive each time we visit. Our excellent car salesman Celestine Lovence has been our sales person each time. He treats us like family. We are warmly welcomed and we know that he has our best interest in mind for an exciting new car purchase. He is going to make certain that we get the best deal and a quality product that meets our driving needs. He is also very excited about the product. He explained all the new updates on our C300 and I got so excited myself driving the 2018 C300.I'm so happy with my purchase and so happy with the service I received from Mr. Lovence. I can't stay out of my new car!😊

I would like to take the time out to say a BIG Thanks to Lovence. Nola is almost 3 months old and every time I get in her I am smiling. Lovence this is #4 for me. It???s because of you why I travel 45 plus miles when I could have gone to a much closer dealership. Lovence you are so knowledgeable, friendly & kind and take the time to explained the new features on Nola. I appreciate you and all you do & hope to send some more friends to you this coming year. Lovence you are truly an asset to Mercedes Benz and I hope they know that. To get me coming back and to have spent over $90,000.00 leasing that speaks volumes. I will be back in a few years and hope you will be there if not i???ll be going somewhere else. Please stay so I can continue doing business with you. Thanks for all you do. P.S. kudos to Terrance for getting me finances. You guys ROCK. Wishing you a wonderful 2018 and I hope you double your sakes this year. Sincerely, Sonia Thompson

I purchased a used 2015 BMW X5 from the pre-owned car lot at Mercedes Benz of Chantilly from Mariela Rodriguez. I usually do not like purchasing anything from dealerships because I don’t respond well to high pressure sales. Now my experience with Mariela at Mercedes Benz of Chantilly was fantastic. She was very informative and helpful. In addition, she was even better at the after sales service. She followed up to a few items that I had questions and concerns about. She was very responsive and immediately address all my concerns. I also had a Very good experience with the finance manager (Mohammed). He was very efficient and informative but not pushy. He stayed late in the evening well beyond his working hours to help me finalize by purchase. I would recommend for any person looking for great value and excellent service to visit this team and ask for Mariela

I've always admired the Mercedes E63 AMG. It is arguably the highest performing sedan available on the market and now its mine. I was going to wait for the 2017 year to come out however, when I saw the redesign, I felt the 2016 was the better deal for my tastes. Living in NJ, I went to several local Mercedes dealerships and even went to the Manhattan dealership but none of the dealers had any more E63s available in the inventory and the ones available were without any options. I went on autotrader and found the E63, with options I was interested in in Silver Spring. I called the dealership and was connected with Tony. Right away, Tony took the initiative to cut a deal with me that I couldn't refuse. He was extremely expeditious with his service - within a day of calling, a deal was made. As I love to drive, rather than having the car dropped off to me in NJ - I took a train to Maryland from NJ. Tony picked me up at the train station, provided me lunch knowing full well that I would be hungry. Dealing with Pedro Delgado in finance was seamless. After the deal was done, Tony sat with me and showed me many of the features (though I was getting impatient because I just wanted to drive!). He has all the little things already thought of - for example, I brought my EZ pass to drive home - he had velcro strips in his desk to set up my EZ Pass so it didn't slide everywhere. Despite the distance from my home, I will certainly do business again with Tony. He is personable and gets things done quickly. I really appreciate his service, which was second to none.

The Alexandria Mercedes-Benz Dealership is fantastic! They provide personalized service that includes getting to know me as a customer and take care to make sure every small detail is taken care of. The General Manager (Pete Collins) is very hands on in his approach and took personal ownership of making sure that I was receiving the best possible customer service. The sales representative (Mike Prati) was clearly a very experienced salesperson who knew everything about the Mercedes vehicles and was very attentive throughout the process. And while finalizing the deal yesterday, Jerry Chao took the time (several times) to stop by and check on me to see if everything was ok and ask if I was being taken care of, offer assistance and answer questions. This is my THIRD TIME purchasing a car at this dealership and I would absolutely buy from them again and recommend them to others. Finally, I also want to give a shout out to Mercedes Benz of Alexandria for their direct support of our local Community. Each year since 2015, they have generously supported our Alexandria 9/11 Heroes Run 5K. They have provided financial support and advertising help too. And most importantly, several of their team members (Al Daniels, in particular) have come out to support the event and brought their families. In the military, we had an expression, "Do the feet match the mouth?" Are you walking the talk? Mercedes seems to always walk the talk of being not just IN a Community, but being PART of a Community!

My recent experience at Mercedes Benz of Silver Spring was excellent! This was mostly because of Julian. He was attentive, patient and understanding. Before I even considered purchasing a new vehicle, Julian contacted me and provided me when his contact information for future references; this conversation began my inquiry for a new GLE. As requested, within 20mins I had a listing of vehicles in my email from Julian. Later on that evening my husband had some additional questions, and although it was a little late, Julian was available to speak with him and sent over an additional list of vehicles right away. I anticipated a couple of calls and pressure to buy a vehicle from Julian soon after, however, I received a very different response. He waited for us to reach out to him again, and the rest was history. The day of purchase, my husband and I came in later than we scheduled and Julian advised that he would be there for the rest of the evening for us. We arrived and looked at four vehicles total. When it came down to it, I had to pick between three, which took probably about an hour or more. Julian was patient and pleasant as he answered all of our questions (repeatedly) and allowed us additional time to go back and forth between the cars, which he pulled into the service center for us because it was dark outside. Before making our final decision, we wanted to look at one more car at a different dealership. As during our entire experience, Julian was understanding and advised that he would wait for us to come back. And that we did. :) Julian made this car buying experience very delightful from beginning to end. He laughed as my husband an I went back in forth, he was honest and always kept a smile on his face. If I could give Julian Thornton 10 stars I would - thats how awesome the was!

Found a Chyrsler 300 they had just gotten in. Emailed about it, talked back and forth over several days. Finally agreed to purchase it. Having a 4 hrs drive their they did everything as promised, had all paperwork ready after a quick test drive, singed, waited a few mins than to the fiance guy to purchase and salesman took my rental car keys too their on site enterprise drop box and we were on our way! One of the nicest dealerships I've been in with friendly service!

I had the pleasure of conducting extraordinary business with the Mercedes-Benz of Silver Spring dealership on 3/2/18. I can???t begin to describe my salesman ???Khalil Nuri???.....he was nothing but outstanding, professional, knowledgeable of the product(s), personable, patient and helpful. Mr. Nuri took me to test drive three vehicles before I finally purchased. He wanted to ensure that I was receiving the best deal Mercedes had to offer. There wasn???t any pressure to purchase and he took into consideration my needs and budget. I would absolutely recommend Mr. Nuri to anyone in the search of purchasing a new/pre-owned Mercedes. He???s definitely your salesman! The Sales Manager was great and professional as well. I also had the pleasure of receiving outstanding and professional assistance from the Finance Manager Terry! Thank you guys for making my car purchasing experience a great one! Best regards, Yolanda G.