New and used 2025 BMW 228 Gran Coupe for sale near Nelsonville, NY

Excellent service. They also provided me with a loaner.

The dealership was great. Jack, Aurora and the rest of the staff were very nice and helpful

Excellent! The service, personnel and facility were all terrific. They did want they said they would do within the time frame they said they would do it.

I can’t express how much better BMW of Ridgefield, CT, was at every stage of my purchase compared to every other dealer I dealt with while searching for an i4. Every text message, phone call, test drive, and document signing was so clean, straightforward, and relaxed. It felt like I was working with actual humans, not just “salespeople”, which was unlike ANY other dealership I contacted. Even though they’re hours from my home, I’ll absolutely go to them first the next time I’m in the market for a BMW. Oh, and I ended up getting a pretty great price, too! Shoutout to Allan, Genesis, and Malachius for an awesome experience!

Had a fantastic buying experience. Our salesperson Dan was wonderful, pleasant and not pushy at all. Didn’t have to deal with “I need to speak with the manager” nonsense one typically gets.

Excellent experience with new vehicle purchase and process. Staff is extremely knowledgeable and helpful to customers needs. I am looking forward to a long term relationship for future purchases as and service with my vehicles.

I leased my 5th BMW from them and it was by far the best experience. The staff. Everyone was prompt and knowledgeable and friendly.

Veronica is excellent sales person and she is professional. She has given options to choose but not forced to buy and finally bought what I wanted. She is very nice.

My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities) Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!

This is a fantastic dealership. The service department is top-notch, any problems I have ever had they have been very accommodating.

Imagine our predicament. We live in a small community in the foothills of the Adirondack Mountains in upstate New York. Our neighbor and his wife purchase low-mileage vehicles from dealers throughout the Northeast, then diligently repair them until they are roadworthy once again and ready for purchase by local folks. My wife, another neighbor and I often bring the vehicles home. Monday afternoon we were driving north on the Thruway with a Ford F-150 we had just obtained from a dealer in Wayne, NJ when we noticed the left front tire losing air. We pulled over, discovered that the spare had no air in it, prayed, and decided to try to make it to the next exit. We proceeded slowly for miles in the breakdown lane and made it to the Harriman exit at last. Spotting a Walmart sign, we made for it. It was too far. The tire split just as we pulled into Orange County BMW's parking lot. What a "kettle of fish". Surrounded by so many shiny, premium new autos, the sad F-150 was so out of place! We shuffled disconsolently into the office and a young man jumped up to greet us. "What can we help you with?" he asked. "We are looking for a Good Samaritan," I replied. "Let's see what we can do," he responded." His name was Michael Pussilano and he indicated that he was "on loan" for three days to Orange County BMW from his own Mercedes dealership. He walked out into the cold to survey the damage, then assured us they would take charge. He then invited us to make ourselves comfortable in their waiting room. Their waiting room was warm (so welcome after spending time outside in the bitter wind!), spotless, well-lit, and featured an interesting array of magazines, classic models, accessories, and clothing. They worked on the old Ford for over an hour. Presently, Michael returned with a tire wrench in one hand and the spent cable lock from the Ford's tire carriage. He apologized because they had had to cut the cable (a necessity with ANY truck subjected to over 30 minutes of New York State's overly-salted winter highways!) and cautioned us to tighten the lug nuts on the freshly-installed spare tire after a few miles, for safety's sake. I reached for my credit card and received the shock of my life. What did we owe? "Nothing," Michael stated, "this was a complimentary service". We had found our "Good Samarian". What more could I say? None of us will ever forget the kind, thoughtful, efficient service that we found at Orange County BMW. Thank you, Orange County, for so kindly getting us back on our way. And thank you, Michael Pussilano, and everyone who laid a hand or wrench on that old Ford, for reviving our trust in humanity. Very sincerely, Brian Smith