New and used 2025 BMW 228 Gran Coupe for sale near University Park, MD

Harold Shelby was my sales person. He was great through out the entire sales process. He clearly talked through the car feature and get me informed throughout the financing steps. Anyone in the market for a car, I highly recommend working with Harold.

Great service from Greg Jackson. Had my car serviced with state Inspection and since my car was still within warranty, only had to pay the state Inspection fee. Car was washed, too, and the gentleman who guided me into the garage was really kind and helpful. Thank you both!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Service advisors are very kind and helpful. They work with you until the problem is fixed!

Very pleased with all the help I received in the car buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a deal together. Could not have been more pleased with the results

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Bought a new car from Jae Lim. Excellent service from the beginning to end and genuinely such a nice person. Mark (finance guy) is superb as well. Definitely come to this location if you’re considering a bmw!

Devon is wonderful and a conscientious advisor. Excellent service as always from him !! Keep it up

This was my second time buying a car from Ron Askew at BMW of Silver Spring, and once again, the experience was outstanding. He made the entire process of purchasing my 2024 BMW X4 smooth, stress-free, and enjoyable. Ron Askew is knowledgeable, patient, and genuinely committed to making sure you drive away happy. I truly appreciate the attention to detail and the top-notch customer service. If you're looking for a premium experience that matches the quality of the BMW brand, I highly recommend working with him at BMW of Silver Spring. I’ll definitely be back for my next BMW!

Excellent and very professional. I called to inquire about a 2107 BMW 750i, sales dude was great. I went rhe next day, met with Miguel and he made sure the process was smooth and pressure-free. I will definitely return to buy again!

Exceptional Service: Above and Beyond BMW Sales Experience Outstanding experience with Nate Vitek at BMW, who transformed a potential vacation disaster into a seamless car-buying experience. His proactive problem-solving and customer-first approach included delivering my new BMW 550e directly to my Outer Banks vacation rental and collecting my trade-in, all while handling paperwork remotely. Nate's superpower is his extraordinary ability to devise innovative solutions that prioritise customer convenience. His exceptional service began with our first interaction, where he immediately distinguished himself from other dealerships through his prompt, detailed responses and multi-channel communication approach. What truly sets Nate apart is his ability to identify and solve complex logistical challenges. When learning about my stranded situation in the Outer Banks, instead of seeing obstacles, he envisioned solutions. He orchestrated a comprehensive plan that included: Remote paperwork processing and financial screening Coordinating delivery of the new BMW 550e to my vacation rental Arranging collection of my trade-in vehicle Timing everything perfectly before my rental checkout His proactive communication style kept me informed throughout the process, utilising both email and text messaging to ensure I was comfortable with every step. Rather than allowing my vacation to be disrupted by car troubles, Nate's innovative approach enabled me to enjoy my holiday while he handled all the complexities of the car purchase. This level of customer-centric service demonstrates not just professional excellence, but a genuine commitment to customer satisfaction. Nate transformed what could have been a highly stressful situation into a remarkable buying experience that exceeded all expectations.

ALI IS THE BEST, HE GOES OVER DETAILS ON YOUR VEHICLE. HE IS VERY HONEST AND POLITE, I WILL RECOMMEND HIM TO ANYONE. WHEN I CALLED FROM THE RECOMMENDATION OF A FRIEND, WE ANSWERED IN A VERY PROFESSIONAL WAY AND HE DEFINITELY EXCEEDED MY EXPECTATION.

As of now I have visited them about 5 times, and have never had any less than exceptional service, from the sales to service, to customer service. Highly recommend

Always have a good experience here; any questions are clearly answered and any costs outside of warranty coverage are reviewed ahead of time for my approval.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Simple process - gave me a very aggressive and fair offer for my X5 - buying process was easy and I got my car right away