Painless, no pressure car purchase!
November 5, 2018
Chris Sanchez was thorough, friendly, helpful, and patient with me, and I appreciated his respect throughout the transaction. Originally, I had researched online, and I decided to test drive the X1, mainly because I needed a power tailgate after my shoulder replacement. Chris spent much time educating me, and then I decided the X3, with its lumbar adjustment, was the SAV for me. So we put one together, with the options I wanted. He was great in helping me decide what I really didn't need or want, as well. It was more of a fun and exciting adventure than I had anticipated buying my first BMW would be! He ordered the car, and it arrived sooner than I had expected! I also appreciate that the Sales Dept does not work on Commission, and that pricing at Schomp is reasonable. The trade-in of my Subaru Forester was equally a painless process. Additionally, Phil and David Toben in the Genius Department, are terrific teachers! I hope you never eliminate this "consultation" service, as it is so essential for my (older) generation to learn about how to operate and utilize the technologies offered now! I can't sing their praises loudly enough!