I was in the market for a used 328i and did extensive research on different cars, dealerships, and sales staff. Of all the people contacted, Elvis Blohm was far and away the best I dealt with. From my first contact via email through multiple phone calls, he was professional, honest, and above-board. He did not pressure me, just answered each question I had and allowed me time to decide. When time came for talking price, his first number was not unreasonable, the complete opposite! After finalizing the price over the phone, we arranged a time to meet. After driving over 90 minutes from Thousand Oaks, Elvis had us in and out in a little over an hour. Great experience! We also had the pleasure of working with Sean Wang in Finance. He was well-organized and factually presented information. There was no typical "finance games", just signing the paperwork and short explanations of options. Also, working with Elvis, they did a fantastic job working through the BMW Financial red-tape to ensure I received a rebate offer I was entitled to (but was being denied by BMW FS). Overall, a very pleasurable experience working with Elvis and Sean. As far as the dealership, it was clean, well-organized, and fully staffed. Everyone I came into contact with was happy and willing to provide assistance.
I'm a BMW fanatic...I've owned multiple M package cars and currently own an M4. One of the main reasons I go to this dealer is my service adviser DAN! He is super knowledgeable, and provides outstanding service every time i go there. He took care of my car issues and i'm very satisfied. Thanks DAN!
BMW Palm Springs provides top class support and service.
by Bertil54 from DealerRater.com
December 3, 2018
4.8 (423 reviews)
Since moving to Palm Springs in 2013, BMW here has provided excellent service and advice regarding my leased 428i Convertible. On May 5, client adviser Phil Meyer finalized the transition to a new lease for a 2018 430i Convertible. Phil provided solid and valuable advice during the past couple of months as we explored models and specific options regarding a new car/lease. Thanks to Phil???s engagement I am already driving a gleaming, new 430i. Kevin Rock took care of the paperwork and Lauren Wall gave a lesson on car features.
While trying to make the right choice in buying a car for my daughter the people at Scottsdale BMW were very attentive and helpful with their information allowing me to make the right decision.
Although I was still very happy with my 2012 BMW X3 28i, I had started researching the new 2018 BMW X3 30i upgrades and safety features. Towards the end of the model year (late MAY), I contacted Brian Kimmerle via email to see if he could meet my build price and it was agreed upon. We met to finalize the build and paperwork, Brian explained the process, and the countdown began. Although there were some hiccups on the part of BMW, of which Brian kept me informed, I met my new X3 on 25 AUG. I also worked with Daniel Barreto for financing and service/warranty items, as well as those who determine trade-in offer. From start to finish, I had a great buying experience and would highly recommend BMW of Salem.
Love my 330i X Drive Replacement for my 2008 One Series
by Judy J. from DealerRater.com
November 6, 2018
4.7 (1285 reviews)
My journey to getting the perfect car for me began when I experienced respiratory symptoms in a new Audi A4 that my husband purchased when we planned to downsize to one car. By the end of one month, though, I knew I would not be able to keep the car because of some health problems it was creating with my respiratory system. I suspected that the problem was the type of leather Audi uses in their cars, as I have had the same issues with certain types of leather handbags. I visited Kuni to see if my suspicions were correct, as I had purchased several BMWs over the years (with leather or the leather-look SensaTec) and had not experienced problems in any of them. Jakob Lund searched and found a new 2017 330i X Drive that had SensaTec seats and was "just off the truck." I was able to take the car out overnight so I could observe whether or not the respiratory symptoms would show up...and they did not. Jacob took both the Audi and my '08 One Series in as trades, and I ordered the perfect car for me....just taking possession last week. I took the car on a road trip this past weekend and I am so pleased. It's fast, quiet, comfortable, beautiful, and most importantly, does not cause me respiratory distress. The customer service at all levels at Kuni is excellent. They really do want you to be happy with your purchase, and they hire great people to make that happen at all levels. If I need another car in the future, I will be at Kuni again!
Everything was easy and seamless in the acquisition of my new X1 @ Portland BMW. Tyler even delivered my new car at my home. I got a great trade in deal on my old vehicle too. Could not have been better. Eric Devier, the in-house genius, is worthy of the title. He knows his stuff, answered all my questions and helped with all the set up-- which is especially helpful if you're a techno-phobe like me. When I have a question, Eric responds quickly-- much easier than trying to find the answer in the manual. Loving my new car and my entire experience at Portland BMW. The 'only' problem is I'm getting spoiled. I now expect other service providers to be just as good (e.g. Comcast, Verizon, etc) and we'll, that's just not likely. 😊
I strongly suggest anyone in the market for a BMW (or anything they have no the lot for that matter) head to Kuni, and ask for Jakob. I emailed Jakob at 6:45am with a very specific criteria of what I needed, I had a call back by 7:45am with a detailed response on how we were going to get me there and we set an appointment for that night at 6:30pm, Halloween night. When I got there the 5 vehicles that might work were all parked up front waiting for me, Jakob was holding a can of coke because he knew I'd been working all day and was exhausted - we test drove them all, figured out my finance options and had me home by 9. The vehicle I chose was in final detailing, so Jakob brought it to my house EARLY the next morning so I could get back to work. This was truly concierge service, and on the level you should expect buying a luxury vehicle. Bravo Jakob and the whole Kuni team for making this a great experience for me!
I purchased my 2016 428i a couple months ago, but due to my crazy schedule, I wasn't able to sit down with Eric until just recently. Had I known how helpful & informative this session would have been, I would have made time for this important service offering! Eric immediately put me at ease and explained things in such a manner that was simple & straight-forward. My new BMW has so much functionality, and Eric helped me take advantage of these exciting features. Thank you, Eric!
Great experience! seamless, painless, honest???- & great coffee 😁. Got a good deal & am happy with my SUV, would recommend Jay for sure. Finance guy as very nice too.
My husband and I recently purchased our second BMW on (8/30/2016). Jay Cruz was our advisor and I have to say that he could not have been more pleasant, professional, knowledgeable and efficient! This was hands down the most stress-free car buying experience we have ever had. Jay was on top of his game no matter what questions we had. Our car had a slight problem we noticed after driving it home 170 miles away and Jay responded immediately and advised us how to handle getting it serviced at home (which was corrected promptly). He then followed up to ensure the problem was addressed. I would highly recommended Jay Cruz to anyone looking to purchase a BMW. He is an asset to the company and was a pleasure to work with. (Mark and Teri Sanchez, Corpus Christi, Texas)
Baron BMW in Shawnee Mission Parkway, Merriam, Kansas is doing a great job in providing first class customer service. My service advisor Amir Tammehr was a true professional who embraces the values of BMW North America Company. I am very pleased and happy with the level of customer service I got today (Sept 9, 2016) from the service department because Amir Tammehr was attentive, kind, smart, and business savvy. Amir Tammehr truly cares about his customers and it shows in his attitude, demeanor, and approach. The customer service I received was extraordinary.
I will always recommend this dealership to anyone who lives in the Kansas City area because the high quality service I received on each visit keeps getting BETTER and BETTER and BETTER and BETTER. The waiting area is like no other you have seen in the BMW family. Baron BMW offers complimentary beverages, snacks, TV entertainment, leather seat chairs/couch and much more. Please stop by their service department center if you own a BMW or Mini Cooper, you will leave with a big a smile on your face ¿. Trust me, I am an active duty service member and customer service means everything to me because I love when businesses actually care for their customers.
Thank you Baron BMW, for all that you do for your customers. A special thank you to Amir Tammehr, I am forever grateful for all your help with ensuring my rear brake light got replaced due to the light being out. Thank you Amir for making my appointment on such a short notice since this was an emergency situation. Thank you for ensuring that my wiper blades were replaced as well. I no longer hear the light streaking sound from the old blades. Thank you for all your hospitalities this morning, I really appreciate everything you did. You are the best! #happy customer #baronbmwcares ¿
Happy customer Patrina Lowrie (BMW, 3 series)
Oh by the way, I drove 2 hours just to get my car service at Baron BMW. My car is just as my health, so I will always care for it just as I care about my health. ¿¿¿¿
Had my 535 in for routine maintenance. Chip Chappee has been my Service Advisor since 2014. Chip explains what needs to be done to the car when I bring it in, and has the answers to any of my questions. I am very pleased with the level of his professionalism.
I had a fantastic experience at Yark BMW, starting with Steve Messinger in Sales, then Ray in F&I , followed by Corey who showed me all of the awesome features of my 2017 650. It was very casual, professional and extremely fun; all the way! I would highly recommend this team !! I'd be happy to share further at djf0731@aol.com. Yark is the best!!
I had a great experience with Erhard BMW. They were quick to contact me after my first inquiry. They provided me with all the information I needed to make a purchasing decision. They were able to accommodate an out-of-state purchase with ease. When I flew into Detroit they had a professional young man pick me up from the airport and drive me to the brand new and immaculate dealership. My experience with all of the sales staff and financing staff were courteous, professional and personal. Everything was setup and ready so that I could get on the road as quickly as possible for my trip back home. The vehicle was exactly as I expected it to be from the description and photos provided. It was one of if not the best purchasing experience(s).
BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA
Union Park Honda BMW Buick GMC Volvo Cars Jaguar Review
Loving My New Honda CRV
by Linda01 from DealerRater.com
December 3, 2018
4.8 (519 reviews)
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!
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