Used BMW 320 for Sale in Valencia, CA

My ratings are based on the Service Department and Cashier only. Service Department is great. Chris Rawlins was my advisor for the second time and he is very pleasant and professional both times. Melissa (?) at the cashier's desk is very upbeat and helps make the experience a very positive one. Parts Department is a different story. I ordered a new key on September 2 and was told it would be available in 2-3 working days - and they would call when it arrived. On September 14 I still hadn't heard from anyone in Parts, so I called to see if the key was in. I was told it was, so I made an appointment with Service to program it the next morning. When I arrived the next morning I checked in at the Service Department and was told to pick up the key at Parts. I walked to the Parts Department and the buzzer went off when I entered. No one was at the desk, but I figured that the buzzer had sounded, so someone would be there shortly. I could hear movement behind the partition. After 3-4 minutes (seemed like a lot longer) I finally called out "hello" and someone called back "be right there". After another 2-3 minutes someone helped me. While waiting I noticed that the lobby floor was dirty with paper scraps, dirt, etc. The display for floor mats was disheveled and my overall impression was not very good. I have had my cars serviced at Valencia BMW many times over the past few years and have always thought the Customer Service was outstanding, but I think Parts needs some attention.

This car is good all around. Nice interior very comfortable. I love the look of the car. I would recommend this car to anybody. The car drives well and I don't have any problems. I just found my car about a month ago, and it has been nice to even be driven around in. Except if you are in the back with a window down it can see strenuous on your ears. Other than that the car has been nice and luxurious. And good on gas!

I am very pleased with my service advisor and my service experience. The service team were all very accommodating ~ it is so-o-o-o helpful that they give you a car to drive~ that's awesome! I particularly like the fact that BMW refers to us as guests and not customers. So far, everything seems to be working fine ~ still have some big ticket items to do (one at a time - my baby girl is older, so there a few items that need attention).

Great place to service your car! I was greeted immediately when I pulled into the service area, the Service Advisors were very knowledgable and courteous. Thanks to Manager Farhan mirza for getting the car serviced quickly. The waiting room was very comfortable with complimentary WIFI and good coffee. The checkout was seamless too, helped me take care of the payment quickly and I was on my way. Good Job to certified select motors.. All the staff were very friendly! This is one of the best experience I had at a dealership. Would definitely come back!

I have been to several dealerships while searching for a new car and this, by far, was my favorite and it's where I will return to purchase my car. They had the selection I had been looking for, the sales team was helpful & knowledgeable, without being pushy and they have proven that they will work with me on my financing criteria. What more can you ask for?

I am pleasantly surprised with the 320i. It is quite comfortable, has plenty of power and has great styling. So far the car has lived up to all expectations. It also gets great gas mileage.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Great car value for its price. Comfortable, smooth driving , make me wanna go to journey over across the country. BMW rules as always! !

Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!

I was looking for the perfect price and perfect car and this was it. It has most of what I want and I am happy overall

This was one of the easiest and most enjoyable car purchases I have ever made. I found the car I liked on Century West???s website and contacted them for more information. My salesperson, Mark King, checked on the vehicle and set up a time for me to come see it. He followed up with me regularly by text, and he had the car waiting for a test drive when I arrived. After we drove the car, it took only about 30 minutes to finalize price, set up the financing, and sign the paperwork. Thanks Mark and Century West BMW!

I would not recommend this car or any other BMW car. The quality is just not there anymore and BMW will not stand behind their products. Numerous problems with this car with less than 68000 miles on it. Thousands of dollars in repair bills. A cheap American car has just as much quality these days and will not cost you the expensive maintenance issues that a BMW has not to mention the regular very expensive costs of normal wear and tear.

I recommend this dealership to anyone in the market for a new or preowned certified BMW. My salesman Mr. Don Engel and the staff made my buying experience exceptional and provided outstanding customer service from beginning to end!!!😄

it met all my needs and the price is right. good experience over all , i will willl go go go gogo to see it again

I???ve been to 3 different dealership prior to going to Century West BMW, Corry ask me by phone what i want on my X3 and how much i am willing to spend and he will try to look for one that suited my need best. When i got to their dealeahip he show me one that almost perfect to what i want as one option i am asking for was really out of my price range. Bottom line i got the best X3 for my buget and a very profesional experienced dealing with Corry and his boss. Highly recommended this guys. So happy with my new BMW X3 2019 model year. Thanks guys.

This car has met my expectations, it’s in great conditions, I love the interior, it runs very smooth, I plan to keep it for long period of time.

Rekan and Jarod are both awesome. Great customer service, both are BMW enthusiast which is important to BMW owners. I have a early model M5 and Jarod gave great advice about financing a new car in the future. Rekan Owens an ???M3 and is able to account for my car???s performance and the best use of a warranty

This car is exactly what I was looking for. A stylish reliable work car with great fuel economy, and that would be good in the winter time. Obviously not as luxurious as higher model BMWs or Audis, but for what you pay, it's a great car.

I???ve brought my car here several times for service and have always had a positive experience. The staff is helpful and courteous, and my service advisor Rekon is very knowledgeable. I???m very happy with the service I???ve received at Century West BMW!

Just what I need. Beautiful styling, and a pleasure to drive. The safety factor gives me a wonderful sense of peace of mind. I would definitely recommend this vehicle to any one who asks.

Outstanding job. Timely, courteous respectful informative , they were overwhelmed with custimirs and unexpectedly kept their commitment to our appointment time and returned my car in a couple of hours with a full service and warranty work performed with no hassle

This car met all my expectations as far as driving and performance. The wheel steering of this 2017 model has never been as light as any of the other Beamer I have driven since 2006

My experience at Century West BMW was spectacular! No fuss, straight to the point. Don the sales person was courteous, professional, and answered all my questions. He had a technician go over the car with me, and I genuinely felt like the staff cares about customers. I would recommend Century West BMW to anyone!

This is one of the best cars I've owned. BMW's have always been great cars, and I love the interior and exterior.

Well organized, high quality service, and very nice hospitality I got an email for the service appointment then I rescheduled it simply with the service center and later I got a reminder from them. Also I have got a complimentary car till they finish the service Thanks to Century West BMW

I am happy I purchased this vehicle and came to this dealer. Seems to have only quality vehicles and I am a testament to this.

This dealership was fast. Our service advisor was Allen Yadegar, he was very friendly and informative, kept us in the loop and explained the details of what was being serviced on my car. I will defiantly return to this dealership for future servicing. Thank you

This car has all the features you'd want for the price. It's a fun, smooth ride. I would definitely recommend this car to other people.

We came in on the 31st to trade our daughters car in. They worked with us and made the experience an easy experience.Going to fiance was an easy process and no trying to sell us more than what we needed. Jeremy gave our daughter a large red bow because this was her first car she actually purchased. It made the sale of her 330i a fantastic experience.

Overall handling with plenty of horsepower. I have been getting over 30 miles to gallon on highway.

I could not possibly be happier with Doug McClure and Century BMW! I took my car for service and picked it up within 3 hours. Everything was done perfectly and even more.

This car meets all my needs for comfort and convenience. My sales person was /is great and the BMW Genius answers all questions.

My Names Robert Ferrell I leased my 2nd BMW from Pacific BMW my experience with this dealership was amazing , I found the dealership on TruCar from the onset of researching the best car for Pacific was the only dealership that truly worked the deal with me best price and best service , I picked the 550i which is a dream car , the numbers were right and I got everything I wanted from a new build from being shipped overseas to getting to me in LA the whole process was seamless ,Steve Saroyan is a wizard , an amazing person it was like buying from a friend , a good friend he answered from what I estimated I sent 120 emails of every nervous question I had ,when I thought I was annoying,Steve assured me I was , he is the Man !!!!! On August 19th I picked up the 550i ,I swear they made me feel so important at every step , his manager Armando Leyva was attentive and the best at making the lease easy to do Armando is amazing with Steve they were the best dream scenario you could ever have on getting a car deal done , thank you Steve & Armando , I took my time to write this because y'all made me feel like a Rock Start .... Buy from Pacific ! Ask for Steve Saroyan !

I bought this car for my wife. It is our first bmw and just driving it home I noticed the bmw effect. Steering is predictable and responsive the car corners like it’s on rails very comfortable, smooth ride. Passing a vehicle at hwy speeds is pretty impressive considering it is a twin scroll turbo 2.0L. Navigation is a nice easy to use layout, and it has street view so you can look 360 degrees around the place you are looking for. The Center console button for everything takes a lot of getting used to. Tail lights are nice and really bright, and the light brake application and outside lights lighting up, and hard braking and all brake lights lighting up is pretty cool. Defiantly buying another bmw after this one.

Thank you, Thank you, Thank you! I am blown away by the level of over the top- 10 star service, professionalism, personal touch, easy breezy, always on point customer service I have received specifically from Gilbert! He has made my first BMW lease experience absolutely flawless, fast and always hassle free. Honestly, if it wasn't for the service I have received from Gilbert I am not sure if I would lease another BMW. But with the outstanding experience Gilbert & his team have provided me over the last 3 years - Pacific BMW is the ONLY place I will be getting my next lease from. I greatly appreciate his ability to work around my schedule and get the job done perfectly every single time. Looking forward to another outstanding 3 years with my new BMW lease thanks to Gilbert!

I think it’s great. I enjoy all the functionality and the get up and go! Great interface with just enough bells and whistles. Thank you!

I dropped my BMW off recently, just before I went on a short trip. Jeff Baker my service advisor, did the intake efficiently and fast, as I was on my way to the airport. While the repair took longer than expected (a part that was needed was delayed) it was well worth the wait! My BMW, which I had missed dearly while driving a Chevy rental, came back to me, shiny, detailed, cleaned and as good as new and the "driving machine" that makes navigating LA's worsening traffic almost bearable.

It’s an amazing car it has everything I needed beautiful outstanding looking incredible price Love it love it love it love it love it love it

My service experience was easy and efficient from beginning to end. Many appointments were available, I was helped quickly, and my advisor explained all the necessary details. A shuttle was available for transport and pickup to my home. He was so pleasant and even waited when my phone didn't ring and alert me that he was there! Overall the service was excellent.

Great car. Feel very safe in it. Beautiful and comfortable. The noise level is great.... you cannot hear the outside noise. The A/c is very good you can’t even hear it is on but nevertheless it works perfect. The only thing I do not like is the drivers seat is very low and it does not go up enough for me.