I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
BMW freakin ROCKS!!
by MikeCop from OLD BRIDGE , NJ
January 12, 2019
Just love this car! Great ride! Love the leather heated seats and the moon roof. Oh and the heated steering wheel!! Navigation and run flat tires too!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fantastic car and value
by Fantastic car from Westlake Village, CA
October 29, 2018
I love this car and am sad to sell it but I can’t drive anymore without hand controls. Whoever buys this car will love it and is lucky! Includes additional warranties valued at $4500 until 2021
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
by JuliosHairHut from McMinnville, OR
November 8, 2018
This car is a fun and very responsive car! I would recommend this to any one who is interested in a car that gives the driver a thrill!
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
They did a great job and washed my vehicle . My service advisor was friendly and very polite. I would recommend any and all services they provide to me. Great job
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
I came here with a set price I wanted to pay for a vehicle and Pedro and Gustavo did their best in order to make that happen. I had a great experience and got exactly what I came in for.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Today we decided to change our car and we get a perfect deal here, also the seller was very dedicated in offer the best deal he is the great seller that ever meet! Thank you so much!!!!
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
Agent was very professional and explained the entire process. Financing was throughout. It was a pleasant and hassle free experience.Will recommend to family and friends.
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
Went to look a 2003 BMW 530i. It was Sunday and the dealership was closed but the car door was open so I was able to check it out. On the inside, the front seats suffered from what is known as 'twisted seat'. Otherwise the car seemed to be in okay shape but without the chance to test drive it, I could not tell for sure.
I am so glad that we took the time to search this location for a vehicle. The knowledgeable and friendly staff made the process enjoyable. It was definitely worth our drive to get here. I would highly recommend this dealership to others.
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
always treated like a VIP when I bring my car in for service. They always provide a loaner car when needed. Thank you to the service department!
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