Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
Sam is knowledgeable, professional and cares about customer service. He was flexible with appointment times and went above and beyond to help us with our purchase. The process was easy and went smoothly. We will recommend him to anyone buying a car!
When I was looking for infiniti FX35, I came across Minneapolis Motors and spoke to Sam. He made time available the same day for a test drive. For what I got was worth the price and experience. I picked up my vehicle the next day. Sam, you sell quality cars. Thank you.
My wife and I enjoyed working with John Mulligan. He was very friendly and professional. He answered all of our questions and assisted us with knowing how to operate our car. It was a wonderful experience and we are truly satisfied with our purchased.
A quick shout-out for Ric Formann who sold me a BMW X5 in late August'18. I signed all the papers and drove off with high expectations. Two days later I noticed smoke coming from the front end. I called Ric and he assured me that it would be taken care of, and it was. He arranged for the minor valve repair without charge. That's customer service!
I had a positive experience working with Gregg & Noel . They made it easy for me to get the vehicle inspected by a mechanic of my choice. The vehicle report from the mechanic matched what AC Motor stated so I felt comfortable making the purchase. All went well.
For as long as I can remember, I have dreamed of owning a beautiful Italian car. Never would I have thought I would actually own one but then I ran into my sales rep Edward. He worked for days to find me the Giulia in my budget and with the features I wanted. I couldn't say enough about how impressed I was in his hard work making my dream come true. Thank you!
I've worked with Hunter for the past couple of years and knows absolutely everything about German cars. I highly recommend these guys to my family and friends as they can get you cars that you didn't even think were available. Great customer service, and give you the right price the first time.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Worked with Anthony Borrell in sales, very helpful and straight forward, best of all no surprises and no pressure. Anthony worked with me to get best deal on purchase price as dealership hit me hard on a recalled diesel trade-in, thank you Anthony.
Jay Chang went above and beyond to help me get into my new car. He made himself available at all times and answered all my questions. This particular experience was less painful than my previous car buying experiences.
You should check out his YouTube video of him riding his bicycle from Rochester NY to MN.
Jay was the best car sales team member that went the extra mile he was always there for me and was great at what he does from the time I talked to him initially he was there doing everything I was very happy with the way he handled everything and I give him an A plus for everything and more he is very polite friendly respectful and courteous too everyone you should pick Jay he’s the best and is dedicated to his job as well as caring towards you you will get the best deal with jay in the end I’m enjoying my Brand new car or suv and it is because of Jay who went above the call of duty Thanks to Everyone involved Happy Holidays to all Thank you Thank you again!!
I visited shortly after I had a traffic accident to see what vehicles were available and what price ranges that I would need to consider. Simon Took the time and care to find a vehicle in their inventory that met my needs and budget. I was looking at several dealerships at the time, and Simon and the team were able to not only get me approved quickly but at a lower monthly payment than one of there competitors. They were responsive to my questions and straight forward to some harder questions that I asked.
First time buying from motorwerks and I can tell you it was a great experience.
Duayne Weir did a great job working with me on what I want it on a car showing me the features that I want on the car, up front with carfax on the vehicle so I knew exactly what I was buying.
I been to a different dealerships and by far he was the most helpful focuse on me and not just trying to sell a car
I will recoment any day to buy a car from him
Avery at motorwerks was so great to work with! He didn’t pressure us at all and created a very relaxed, yet efficient atmosphere during what can be a very stressful time. He showed genuine interest in us and listened to what we were wanting. We would definitely work with him again in the future and recommend him to anyone who is looking for a new car!
Dylan Fernandes made the buying process very easy. We were looking for a particular SUV which was not in their inventory. Dylan asked us to allow him a few days to find a car that met our needs. He called a few days later to report that he found a car that we wanted and at a price that was comfortable for us. He gave us frequent updates of when the car would be ready for us to buy and drive away. We highly recommend this professional!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
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